2009 DODGE RAM 5500 Steering Problems

7/21/15 TOOK TRUCK TO RAM DEALER FOR RECALL R-16 DEALER STATED IT ALSO HAS R-25 RECALL, TRUCK STILL HAS VIBRATION AT 55 MPH AND NOW IT WILL DRIFT LEFT AND RIGHT CALLED DEALER THE SERVICE MANAGER ADVISED ME TO HAVE MY TIRES CHECKED, 7/30/15 CALLED CHRYSLER HOTLINE WAS TOLD NO OPEN RECALLS I TOLD HER I HAD IT IN FOR REPAIR BUT IT STILL WASN'T RIGHT SHE SAID THEY NEED TO CORRECT PROBLEM ON THEIR DIME. 7/30/15 CALLED DEALER, SERVICE MANAGER HAD QUIT NEED TO CALL ON 8/3/15 TO TALK TO NEW SERVICE MANAGER. 8/3/15 TALKED TO NEW SERVICE MANAGER TOLD HIM WHAT CHRYSLER SAID, HE SCHEDULED TO INSPECT TRUCK FOR 8/11/15 DROPPED TRUCK OFF ON 8/10/15 PUT KEY AND NOTE IN DROP BOX STATING SINCE AIRBAG WAS REPAIRED HORN AND CRUSE NO LONGER WORKED 8/16/15 HAVE NOT HEARD BACK 8/17/15 CALLED DEALER LEFT A MESSAGE TO CALL ME, 8/18/15...

TL* THE CONTACT OWNS A 2009 DODGE RAM 5500. WHILE DRIVING AT 20 MPH, THE STEERING WHEEL SEIZED. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE TIE ROD DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE TIE ROD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V527000 (STEERING); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 21,000.

TL*THE CONTACT OWNS A 2009 DODGE RAM 5500. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 13V527000 (STEERING) HOWEVER, THE PARTS FOR REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 DODGE RAM 5500. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 20 MPH, THE FRONT DRIVER SIDE TIE ROD SUDDENLY FRACTURED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FAILURE WAS CONFIRMED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT INDICATED THAT THE VEHICLE PREVIOUSLY EXPERIENCED THE SAME DEFECT AND WAS REPAIRED BY THE DEALER. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 50,000. ..UPDATED 03-12-14 *BF

TL* THE CONTACT OWNS A 2009 DODGE RAM 5500. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN ID NUMBER: 10V657000 (STEERING: LINKAGES: TIE ROD ASSEMBLY) MAY 2011. THE CONTACT STATED THAT ELEVEN MONTHS LATER, THE FRONT DRIVER SIDE TIE ROD FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 58,847.