2023 DODGE DURANGO1 — Problems, Recalls & Safety Data
N/A
Safety Rating
7
Owner Complaints
1
Recall
12
Service Bulletins
0
Investigations
Overview of the 2023 DODGE DURANGO1
The 2023 DODGE DURANGO1 has received a total of 7 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with STRUCTURE:BODY:HATCHBACK/LIFTGATE. 12 technical service bulletins have been issued by Chrysler (FCA US, LLC) for this model year. The most commonly reported problems involve the Electrical System (2 complaints), Engine (1 complaint), and Exterior Lighting (1 complaint).
Recalls for the 2023 DODGE DURANGO1
NHTSA has recorded 2 recalls for the 2023 DODGE DURANGO1, potentially affecting up to 278,038 vehicles.
Recall 23V115000 — STRUCTURE:BODY:HATCHBACK/LIFTGATE
| 139,019 vehicles affected
Defect: Chrysler (FCA US, LLC) is recalling certain 2021-2023 Dodge Durango vehicles. The rear spoiler may not be aligned properly with the roof, resulting in damage to the spoiler during liftgate use.
Consequence: A damaged rear spoiler can detach and become a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the rear spoiler, as necessary, free of charge. Owner notification letters were mailed March 9, 2023. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 20A. This recall is an...
View full details →Recall 23V115000 — STRUCTURE:BODY:HATCHBACK/LIFTGATE
| 139,019 vehicles affected
Defect: Chrysler (FCA US, LLC) is recalling certain 2021-2023 Dodge Durango vehicles. The rear spoiler may not be aligned properly with the roof, resulting in damage to the spoiler during liftgate use.
Consequence: A damaged rear spoiler can detach and become a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the rear spoiler, as necessary, free of charge. Owner notification letters were mailed March 9, 2023. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 20A. This recall is an...
View full details →Owner Complaints for the 2023 DODGE DURANGO1
7 complaints have been filed with NHTSA for the 2023 DODGE DURANGO1. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 2 | 0 | 0 | 0 | 0 |
| Engine | 1 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 1 | 0 | 0 | 0 | 0 |
| Fuel System Gasoline | 1 | 0 | 0 | 0 | 0 |
| Service Brakes | 1 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
Uconnect box requires service. Dinging inside car constantly and no error message when this occurs.
Brake vacuum boost pump failed while driving and I had very little stopping power.
My left rear tail light has a water intrusion issue. From calling the dealership they stated their likely solution would be to drill a weep hole in it (HA!). Reading online this is a massive issue, a recall needs to be issued on these vehicles as it is a known defect with safety a cost impacts.
The contact leased a 2023 Dodge Durango. The contact stated while driving 25-30 MPH with his children in the rear seats, the vehicle lost electrical power and stopped abruptly. There was no warning light illuminated. The vehicle failed to restart, and the doors were locked. The contact was able to manually lift the door latch lifter pin and exited the vehicle with his children. The vehicle was towed to the dealer, where it was diagnosed that the C10 power wiring through the PDC was loose. The dealer informed the contact that the failure was a manufacturing defect. The vehicle was repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 1,000.
The contact leased a 2023 Dodge Durango. The contact stated while driving 25-30 MPH with his children in the rear seats, the vehicle lost electrical power and stopped abruptly. There was no warning light illuminated. The vehicle failed to restart, and the doors were locked. The contact was able to manually lift the door latch lifter pin and exited the vehicle with his children. The vehicle was towed to the dealer, where it was diagnosed that the C10 power wiring through the PDC was loose. The dealer informed the contact that the failure was a manufacturing defect. The vehicle was repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 1,000.
Safety Rating for the 2023 DODGE DURANGO1
NHTSA has not yet tested the 2023 DODGE DURANGO1 in its New Car Assessment Program.
Technical Service Bulletins for the 2023 DODGE DURANGO1
Chrysler (FCA US, LLC) has issued 12 technical service bulletins (TSBs) for the 2023 DODGE DURANGO1. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
9100265 — ENGINE AND ENGINE COOLING
Hydraulic tensioner Before replacing any Front End Accessory Drive components, please check Accessory Drive belt routing as per engine sales code. Customer complaints may include a noise coming from under de hood described as a squeal, screech, squeak, chirp or "belt related" noise and/or noisy tensioner/pulley. Please check Service Library...
S2321000009 — POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
Malfunction Indicator Lamp (MIL) Illuminated. Active Diagnostic Trouble Code (DTC) P1DB7-00 ? Torque Converter Clutch Performance, Set.
S2308000112 — TRAILER HITCHES
Malfunction Indicator Lamp on, Service Trailer Brake Message
9100200 — POWER TRAIN
POWER DRIVE UNIT LIFTGATE OPEN For concern of Power Liftgate Inoperative (not opening/closing), please contact FCA Redacted Content before performing repairs. If no response in 15 minutes, proceed with repair.
S2308000098 — UNKNOWN OR OTHER
Front Wipers Operate on Intermittent and Low Speed Setting, High Speed Does Not Operate
S2308000098 — VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
Front Wipers Operate on Intermittent and Low Speed Setting, High Speed Does Not Operate
2308223 — STRUCTURE:BODY:ROOF AND PILLARS
Door B-Pillar Applique Loose or Peeling Off Door B-pillar applique loose or peeling off door (Fig. 1) . This bulletin involves inspecting all four door B-pillar appliques and possibly replacing any B-pillar appliques that are loose or peeling off
S2308000081 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Cluster Displays ?Lamp Out? Message, Turn Signal Inoperative
S2308000077 — EXTERIOR LIGHTING
Cluster Displays ?Lamp Out? Message After a Recent Repair or Headlamp Service Replacement
2306923 — STRUCTURE
Chirp Noise From Third Row Seat Headrest Chirp noise from third row seat headrest. This bulletin involves inspecting and possibly adding grease to the third row seats headrests.
Showing 10 of 12 technical service bulletins.
NHTSA Investigations for the 2023 DODGE DURANGO1
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the DODGE DURANGO1
- 2023 DODGE DURANGO1 (current)
Other DODGE Models
- DODGE DURANGO — 19,139 total complaints
- DODGE GRAND CARAVAN — 18,729 total complaints
- DODGE RAM 1500 — 15,420 total complaints
- DODGE CARAVAN — 14,266 total complaints
- DODGE DAKOTA — 9,227 total complaints
- DODGE CHARGER — 8,114 total complaints
- DODGE RAM 2500 — 8,092 total complaints
- DODGE INTREPID — 8,078 total complaints