2020 CUSTOM FIRE FREIGHTLINER M2 — Problems, Recalls & Safety Data
N/A
Safety Rating
1
Owner Complaint
1
Recall
0
Service Bulletins
0
Investigations
Overview of the 2020 CUSTOM FIRE FREIGHTLINER M2
The 2020 CUSTOM FIRE FREIGHTLINER M2 has received a total of 1 safety complaint filed with the National Highway Traffic Safety Administration (NHTSA). There has been 1 recall campaign affecting this vehicle, covering issues with FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL. The most commonly reported problem area is the Unknown Or Other (1 complaint).
Recalls for the 2020 CUSTOM FIRE FREIGHTLINER M2
NHTSA has recorded 1 recall for the 2020 CUSTOM FIRE FREIGHTLINER M2, potentially affecting up to 9 vehicles.
Recall 21V620000 — FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL
| 9 vehicles affected
Defect: Custom Fire Apparatus, Inc. (Custom Fire) is recalling certain 2017-2021 Peterbilt 348, Freightliner M2, Kenworth T370, and T880 emergency vehicles equipped with Cummins L9 diesel engines. The sealing washer may not seat correctly in the pilot boreholes, allowing the high-pressure fuel rail assembly to leak.
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Cummins will inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Owner notification letters were mailed on August 9, 2021. Owners may contact Custom Fire's customer service at 1-715-294-2555.
View full details →Owner Complaints for the 2020 CUSTOM FIRE FREIGHTLINER M2
1 complaint has been filed with NHTSA for the 2020 CUSTOM FIRE FREIGHTLINER M2. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Unknown Or Other | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The DEF header failed on this truck and it causes the vehicle to be disabled. The DEF header is an emissions part. PART NUMBER 04-31354-004 HEADER-SSI,CONC,6 BOLT,CMNS
Safety Rating for the 2020 CUSTOM FIRE FREIGHTLINER M2
NHTSA has not yet tested the 2020 CUSTOM FIRE FREIGHTLINER M2 in its New Car Assessment Program.
Technical Service Bulletins for the 2020 CUSTOM FIRE FREIGHTLINER M2
No technical service bulletins have been reported for this vehicle.
NHTSA Investigations for the 2020 CUSTOM FIRE FREIGHTLINER M2
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the CUSTOM FIRE FREIGHTLINER M2
- 2017 CUSTOM FIRE FREIGHTLINER M2 — 0 complaints
- 2018 CUSTOM FIRE FREIGHTLINER M2 — 0 complaints
- 2019 CUSTOM FIRE FREIGHTLINER M2 — 0 complaints
- 2020 CUSTOM FIRE FREIGHTLINER M2 (current)
- 2021 CUSTOM FIRE FREIGHTLINER M2 — 0 complaints
Other CUSTOM FIRE Models
- CUSTOM FIRE KENWORTH T370 — 0 total complaints
- CUSTOM FIRE KENWORTH T880 — 0 total complaints
- CUSTOM FIRE PETERBILT 348 — 0 total complaints
- CUSTOM FIRE PUMPER RESCUE TANKER — 0 total complaints
- CUSTOM FIRE SIDE MOUNT PUMPER — 0 total complaints
- CUSTOM FIRE SPARTAN GLADIATOR — 0 total complaints
- CUSTOM FIRE SPARTAN METROSTAR — 0 total complaints
- CUSTOM FIRE SPARTAN METROSTAR RT — 0 total complaints