2011 CRUISER RV SHADOW CRUISER — Problems, Recalls & Safety Data

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N/A

Safety Rating

1

Owner Complaint

3

Recalls

ACTIVE RECALL

0

Service Bulletins

0

Investigations

Overview of the 2011 CRUISER RV SHADOW CRUISER

The 2011 CRUISER RV SHADOW CRUISER has received a total of 1 safety complaint filed with the National Highway Traffic Safety Administration (NHTSA). There have been 3 recall campaigns affecting this vehicle, covering issues with EQUIPMENT, LATCHES/LOCKS/LINKAGES, EQUIPMENT:OTHER:LABELS. The most commonly reported problem area is the Suspension (1 complaint).

Recalls for the 2011 CRUISER RV SHADOW CRUISER

NHTSA has recorded 3 recalls for the 2011 CRUISER RV SHADOW CRUISER, potentially affecting up to 37,440 vehicles.

Recall 17V751000 — EQUIPMENT

| 36,037 vehicles affected

Defect: Cruiser RV (Cruiser) is recalling certain 2016-2017 Boss, Full House and Fun Finder Signature, 2018 Embrace and Striker FW, 2013-2016 Enterra and View Finder Signature, 2006-2016 Fun Finder, 2007-2015 Fun Finder Xtra, 2015-2017 Fun Finder Xtreme Lite and Shadow Cruiser Ultra Lite, 2016-2018 MPG, 2013-2017 Radiance, 2017-2018 Radiance Ultra Lite, 2010-2016 Shadow Cruiser, 2015-2016 Shadow Cruiser LE, 2017 South Fork,...

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy: Cruiser will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Cruiser customer service at 1-866-277-5630, or Kidde customer service toll free at 1-855-262-3540,...

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Recall 13V649000 — LATCHES/LOCKS/LINKAGES

| 41 vehicles affected

Defect: Cruiser RV is recalling certain model year 2006-2013 Fun Finder, Shadow Cruiser, Fun Finder Xtra, Viewfinder, Signature, Radiance, Enterra recreational trailers manufactured January 1, 2006, through April 25, 2013 and equipped with Fastec-brand door locks. It may be possible to remove the key from the lock in a way that potentially jams the deadbolt.

Consequence: If the deadbolt jams, the interior side of the door lock may also jam. A person inside the travel trailer at the time will then be locked in and be unable to exit the vehicle without using the emergency exit, increasing the risk of injury.

Remedy: Cruiser RV will notify owners, and Fastec will coordinate the inspection and replacement of the cylinders, as needed, free of charge. The recall began January 20, 2014. Owners may contact Cruiser RV at 1-260-562-3500 or Fastec at 1-800-837-2505.

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Recall 11V497000 — EQUIPMENT:OTHER:LABELS

| 1,362 vehicles affected

Defect: CRUISER RV IS RECALLING CERTAIN MODEL YEAR 2011 SHADOW CRUISER AND VIEWFINDER RECREATIONAL VEHICLES, MANUFACTURED FROM APRIL 21, 2011, THROUGH SEPTEMBER 6, 2011. THESE VEHICLES HAVE THE INCORRECT FEDERAL ID TAG, GROSS VEHICLE WEIGHT RATING (GVWR) INFORMATION LABELS WHICH FAILS TO COMPLY WITH THE REQUIREMENTS OF PART 567, "CERTIFICATION."

Consequence: FAILURE TO FOLLOW PROPER VEHICLE LOADING SPECIFICATIONS BECAUSE OF A MISPRINTED LABEL COULD INCREASE THE RISK OF A CRASH.

Remedy: CRUISER RV WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 30, 2011. OWNERS MAY CONTACT CRUISER RV AT 1-574-457-6472.

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Owner Complaints for the 2011 CRUISER RV SHADOW CRUISER

1 complaint has been filed with NHTSA for the 2011 CRUISER RV SHADOW CRUISER. Below is a breakdown by vehicle component.

Most Recent Complaints

#10556073 | SUSPENSION | | 3,000 miles
WITH ABOUT 3000 MILES ON THE UNIT I HAD TIRE FAILURE AT LOW SPEED. PROBLEM WAS EXCESS NEGATIVE CAMBER ON WHEELS RESULTING IN EXCESSIVE TIRE WEAR IN INSIDE 1 1/2 INCHES OF TIRE. IF, TIRE FAILURE HAD OCCURRED AT HIGHWAY SPEED, COULD HAVE BEEN SEVERE EVENT. CRUISER RV WOULD NOT ACCEPT ANY RESPONSIBILITY FOR THE REQUIRED REPLACEMENT OF FAILED AXLES THAT CREATED THE TIRE WEAR. REPLACEMENT AXLES WERE PROVIDED BY LIPPERT COMPONENTS THE MANUFACTURE OF ORIGINAL AXLES. CONSUMER PAID FOR LABOR FOR REPLACEMENT OF AXLES AND REQUIRED NEW TIRES. FAILURE OF AXLES TO HOLD THE WEIGHT OF THE UNIT IS A MAJOR STRUCTURAL FAILURE THAT COULD CAUSE A MAJOR INCIDENT. *TR

Safety Rating for the 2011 CRUISER RV SHADOW CRUISER

NHTSA has not yet tested the 2011 CRUISER RV SHADOW CRUISER in its New Car Assessment Program.

Technical Service Bulletins for the 2011 CRUISER RV SHADOW CRUISER

No technical service bulletins have been reported for this vehicle.

NHTSA Investigations for the 2011 CRUISER RV SHADOW CRUISER

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the CRUISER RV SHADOW CRUISER

Other CRUISER RV Models

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