Vehicle Safety Data

2018 CROSSROADS ZINGER — Problems, Recalls & Safety Data

Check any vehicle history by VIN - Free vehicle history report

N/A

Safety Rating

1

Owner Complaint

4

Recalls

ACTIVE RECALL

1

Service Bulletin

0

Investigations

Overview of the 2018 CROSSROADS ZINGER

The 2018 CROSSROADS ZINGER has received a total of 1 safety complaint filed with the National Highway Traffic Safety Administration (NHTSA). There have been 4 recall campaigns affecting this vehicle, covering issues with EQUIPMENT:RECREATIONAL VEHICLE/TRAILER, ELECTRICAL SYSTEM, EQUIPMENT. 1 technical service bulletin have been issued by Keystone RV Company for this model year. The most commonly reported problem area is the Electrical System (1 complaint).

Recalls for the 2018 CROSSROADS ZINGER

NHTSA has recorded 4 recalls for the 2018 CROSSROADS ZINGER, potentially affecting up to 1,212,399 vehicles.

Recall 18V143000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

| 2,958 vehicles affected

Defect: Keystone RV Company (Keystone) is recalling certain 2018 Keystone Passport, Summerland and Hideout, Dutchmen Aspen Trail and Coleman, and Crossroads Zinger recreational trailers. These vehicles are equipped with Norcold N306 mini refrigerators that may have a loose or missing propane gas valve test port screw.

Consequence: The loose or missing propane gas port screw can allow propane gas to leak when the refrigerator is used in 'gas' mode, increasing the risk of a fire.

Remedy: Keystone will notify owners, and dealers will install and tighten the gas valve port screw, as necessary, free of charge. The recall began on April 23, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall...

View full details →

Recall 18V121000 — ELECTRICAL SYSTEM

| 1,747 vehicles affected

Defect: Keystone RV Company (Keystone) is recalling certain 2018 Crossroads Zinger and Longhorn recreational trailers. The ground wire at the GFCI receptacle may be improperly installed, possibly resulting in an electrical short.

Consequence: An electrical short can increase the risk of a fire.

Remedy: Keystone will notify owners, and dealers will inspect the connection at the GFCI receptacle, correcting the ground wire connection as necessary, free of charge. The recall began on March 20, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's...

View full details →

Recall 17V755000 — EQUIPMENT

| 1,205,997 vehicles affected

Defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain...

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540,...

View full details →

Recall 17V667000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

| 1,697 vehicles affected

Defect: Keystone RV Company (Keystone) is recalling certain 2018 Crossroads Cruiser and 2017-2018 Crossroads Sunset, Volante, and Zinger recreational vehicles, equipped with Flame King cook tops designed for outdoor use. The cook tops have a corrugated fiber board that can burn due to a breeze or an inverted flame.

Consequence: If the flame of the cook top becomes inverted or is redirected due to a breeze, the corrugated fiber board may burn, increasing the risk of a fire.

Remedy: Keystone will notify owners, and dealers will inspect the corrugated fiber board protector and burner for damage. If no damage exists, the fiber board regulator will be replaced. If damage is found on the fiber board, the cook top will...

View full details →

Owner Complaints for the 2018 CROSSROADS ZINGER

1 complaint has been filed with NHTSA for the 2018 CROSSROADS ZINGER. Below is a breakdown by vehicle component.

Electrical System
Complaints: 1

Most Recent Complaints

#11256805 | ELECTRICAL SYSTEM | | N/A miles
TL* THE CONTACT OWNS A 2018 CROSSROADS ZINGER CAMPER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V121000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CAMPING WORLD OF CHATTANOOGA (LOCATED AT 6728 RINGGOLD RD, CHATTANOOGA, TN 37412, 877-295-2202) WHO STATED THAT THE PART WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN ESTIMATED TIME FRAME FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED A CASE. THE MANUFACTURER STATED THAT THEY WOULD CALL THE CONTACT BACK, BUT THE CONTACT HAD NOT HEARD BACK. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS INVALID.*BF COMSUMER HAS CONTACTED THE DEALER SEVERAL TIMES AND HAS YET TO BE REPAIRED.*JB

Safety Rating for the 2018 CROSSROADS ZINGER

NHTSA has not yet tested the 2018 CROSSROADS ZINGER in its New Car Assessment Program.

Technical Service Bulletins for the 2018 CROSSROADS ZINGER

Keystone RV Company has issued 1 technical service bulletin (TSBs) for the 2018 CROSSROADS ZINGER. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

17308 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This is the repair instructions for advisory 17-308. It has been determined that certain CrossRoads Zinger models with Dometic Refrigerators installed in the slide out do not have a ventilation fan installed. This communication is informing dealership service departments of advisory 17-308 for the Zinger Dometic Refrigerators. This communication is...

NHTSA Investigations for the 2018 CROSSROADS ZINGER

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the CROSSROADS ZINGER

View all CROSSROADS ZINGER model years →

Other CROSSROADS Models

View all CROSSROADS models →

Check any vehicle history by VIN - Free vehicle history report