Vehicle Safety Data

2011 CROSSROADS ZINGER — Problems, Recalls & Safety Data

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N/A

Safety Rating

1

Owner Complaint

3

Recalls

ACTIVE RECALL

1

Service Bulletin

0

Investigations

Overview of the 2011 CROSSROADS ZINGER

The 2011 CROSSROADS ZINGER has received a total of 1 safety complaint filed with the National Highway Traffic Safety Administration (NHTSA). There have been 3 recall campaigns affecting this vehicle, covering issues with EQUIPMENT. 1 technical service bulletin have been issued by Crossroads RV for this model year. The most commonly reported problem area is the Equipmentrecreational Vehicletrailer (1 complaint).

Recalls for the 2011 CROSSROADS ZINGER

NHTSA has recorded 3 recalls for the 2011 CROSSROADS ZINGER, potentially affecting up to 1,207,402 vehicles.

Recall 17V755000 — EQUIPMENT

| 1,205,997 vehicles affected

Defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain...

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540,...

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Recall 10V505000 — EQUIPMENT

| 1,399 vehicles affected

Defect: CROSSROADS IS RECALLING CERTAIN RECREATIONAL VEHICLES EQUIPPED WITH DIMPLEX ELECTRAFLAME, SYMPHONY, OR OPTIFLAME BRANDED ELECTRIC FIREPLACES, STOVES, AND FIREPLACE INSERTS. THE PLUG IN REMOTE CONTROL RECEIVER FOR THE FIREPLACE CAN OVERHEAT.

Consequence: AN OVERHEATED RECEIVER COULD CAUSE A FIRE.

Remedy: CROSSROADS IS WORKING WITH DIMPLEX AND DIMPLEX WILL PROVIDE OWNERS A FREE REPLACEMENT PLUG-IN REMOTE CONTROL KIT. THE SAFETY RECALL BEGAN ON JANUARY 28, 2011. OWNERS MAY CONTACT DIMPLEX NORTH AMERICA CUSTOMER SERVICE AT 1-888-346-7539 OR CROSSROADS AT 888-226-7496.

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Recall 10V495000 — EQUIPMENT

| 6 vehicles affected

Defect: CROSSROADS IS RECALLING CERTAIN MODEL YEAR 2011 ZINGER AND SUNSET TRAIL TRAILERS MANUFACTURED FROM AUGUST 15, 2010, THROUGH SEPTEMBER 29, 2010, EQUIPPED WITH ATWOOD 35 SERIES RANGE OVENS. A POTENTIAL EXISTS FOR A SMALL FRACTURE WITHIN THE LINE DELIVERING GAS TO THE OVEN CAVITY BURNER. SUCH A FRACTURE MAY CAUSE PROPANE GAS TO LEAK FROM THE LINE.

Consequence: A PROPANE LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE AND/OR EXPLOSION CAUSING PROPERTY DAMAGE AND/OR PERSONAL INJURY.

Remedy: CROSSROADS IS WORKING WITH ATWOOD AND WILL REPLACE OR REPAIR THE STOVES FREE OF CHARGE. ALL THE AFFECTED VEHICLES ARE CONTAINED AT CROSSROADS' DEALERSHIPS. THEREFORE, AN OWNER NOTIFICATION LETTER WILL NOT BE ISSUED FOR THIS CAMPAIGN. OWNERS MAY CONTACT ATWOOD...

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Owner Complaints for the 2011 CROSSROADS ZINGER

1 complaint has been filed with NHTSA for the 2011 CROSSROADS ZINGER. Below is a breakdown by vehicle component.

Equipmentrecreational Vehicletrailer
Complaints: 1

Most Recent Complaints

#10423456 | EQUIPMENT:RECREATIONAL VEHICLE/TRAILER | | N/A miles
2011 CROSSROADS ZINGER. CONSUMER EXPRESSES DISCONTENT CONCERNING SEVERAL ISSUES WITH TRAILER *TGW THE CONSUMER STATED SHE NOTICED A FEW MINOR COSMETIC PROBLEMS WITH THE CAMPER; THE ALUMINUM WAS DENTED WHERE THE WINDOW WAS PULLED IN TOO MUCH, THERE WERE STAPLES STICKING OUT OF THE WRAP AROUND THE BATHROOM, AND THE WOOD WAS BULGING ON THE WRAP AROUND THE BATHROOM. THE FIRST WEEK OF OWNING THE CAMPER, THE HYDRAULIC LIFT RIPPED OUT OF THE OUTSIDE KITCHEN DOOR, THE DINING ROOM LIGHT HESITATED WHEN ATTEMPTING TO TURN IT ON. THE GAS PART OF THE HOT WATER TANK DIDN'T LIGHT UNTIL THE SECOND OR THIRD TIME. THE SCREEN DOOR DID NOT CLOSE PROPERLY, WATER ACCUMULATED IN THE OUTSIDE KITCHEN. THE CONSUMERS HUSBAND NOTICED THE BACK TIRE LOOKED CROOKED. HE JACKED UP THE CAMPER, AND TIGHTENED THE LUG NUTS. A MAINTENANCE TECH INFORMED THE CONSUMER THE PROBLEM WAS THE BEARING, EVEN THOUGH ONLY ONE BALL BEARING WAS MISSING FROM THE RING. THE MAINTENANCE TECH ATTEMPTED TO PUT THE WHEEL BEARING IN, BUT COULDN'T GET THE RACE TO FIT. HE SOON DISCOVERED THE CAST IRON HUB WHICH WAS SUPPOSED TO BE TOGETHER WAS CLEARLY SPLIT BETWEEN THE DRUM AND THE HUB. *JB

Safety Rating for the 2011 CROSSROADS ZINGER

NHTSA has not yet tested the 2011 CROSSROADS ZINGER in its New Car Assessment Program.

Technical Service Bulletins for the 2011 CROSSROADS ZINGER

Crossroads RV has issued 1 technical service bulletin (TSBs) for the 2011 CROSSROADS ZINGER. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

16_TL-2 — SEATS

The Detroit? special tools group has developed and released a robust NOx sensor socket, W470589060900. The socket will aid in the removal and installation of the NOx sensors.

NHTSA Investigations for the 2011 CROSSROADS ZINGER

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the CROSSROADS ZINGER

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Other CROSSROADS Models

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