2020 CROSSROADS SUNSET — Problems, Recalls & Safety Data
N/A
Safety Rating
0
Owner Complaints
3
Recalls
2
Service Bulletins
0
Investigations
Overview of the 2020 CROSSROADS SUNSET
The 2020 CROSSROADS SUNSET has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 3 recall campaigns affecting this vehicle, covering issues with ELECTRICAL SYSTEM:WIRING, EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:FURNACE, SERVICE BRAKES, ELECTRIC. 2 technical service bulletins have been issued by Keystone RV Company for this model year.
Recalls for the 2020 CROSSROADS SUNSET
NHTSA has recorded 3 recalls for the 2020 CROSSROADS SUNSET, potentially affecting up to 1,754 vehicles.
Recall 20V037000 — ELECTRICAL SYSTEM:WIRING
| 1,112 vehicles affected
Defect: Keystone RV Company (Keystone) is recalling certain 2020 Crossroads Cameo (models 3201RL, 320RL, 3701RL, 370RL, 3801RK, 380RK, 3891MK, 389MK, 3921BR, 392BR, 3961MB, 396MB, 4021FK, 402FK), Crossroads Cruiser (models 24RL, 27MK, 28BH, 28BH, 28RD, 28RKS, 29RK, 29SI, 30BH, 30RLS, 3311RD, 3391RL, 33BHB, 3851BL, 385BL), Crossroads Hampton (models 364MBL, 370FDL, 371FKL, 372FDB, 374BAR, 375DBL), Crossroads Volante (models 240RL, 270BH, 28BH, 295BH, 310BH,...
Consequence: In the event of a short circuit in the wiring, there may be an increased risk of fire.
Remedy: Keystone will notify owners, and dealers will correct the circuit protection, free of charge. The recall began March 3, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-368.
View full details →Recall 19V763000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:FURNACE
| 157 vehicles affected
Defect: Keystone RV Company (Keystone) is recalling certain 2019-2020 Crossroads Sunset trailers, model 242BH. The interior range cooktop is installed in a cabinet that may not be entirely sealed from the furnace cavity. As a result, during furnace operation, the interior range cooktop burner flame may invert.
Consequence: If the cooktop burner flames invert, there is an increased risk of a fire and injury.
Remedy: Keystone will notify owners, and dealers will inspect the interior range cooktop with the furnace running, sealing it as necessary, free of charge. The recall began November 18, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for...
View full details →Recall 19V517000 — SERVICE BRAKES, ELECTRIC
| 485 vehicles affected
Defect: Keystone RV Company (Keystone) is recalling certain 2020 Crossroads Hampton and Sunset recreational trailers. The breakaway switch may have been incorrectly wired, which can cause the trailer brakes to not function in the event of a trailer separation from the tow vehicle.
Consequence: If the trailer detaches from the tow vehicle, the breakaway switch may not activate the brakes, increasing the risk of a crash.
Remedy: Keystone will notify owners, and dealers will rewire the breakaway switch, free of charge. The recall began July 29, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-357.
View full details →Owner Complaints for the 2020 CROSSROADS SUNSET
No complaints have been filed with NHTSA for the 2020 CROSSROADS SUNSET.
Safety Rating for the 2020 CROSSROADS SUNSET
NHTSA has not yet tested the 2020 CROSSROADS SUNSET in its New Car Assessment Program.
Technical Service Bulletins for the 2020 CROSSROADS SUNSET
Keystone RV Company has issued 2 technical service bulletins (TSBs) for the 2020 CROSSROADS SUNSET. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
19-365 — STRUCTURE:BODY
This is the dealer letter for advisory 19-365. It has been determined that the convenience center in certain models of Sunset Travel Trailers may allow any residual water from the various connections at the convenience center to leak on the pass-through compartment at the water hook-ups. The procedure describes how...
19-365 — EQUIPMENT
This is the repair instructions for advisory 19-365. It has been determined that the convenience center in certain models of Sunset Travel Trailers may allow any residual water from the various connections at the convenience center to leak on the pass-through compartment at the water hook-ups. The procedure describes how...
NHTSA Investigations for the 2020 CROSSROADS SUNSET
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the CROSSROADS SUNSET
- 2017 CROSSROADS SUNSET — 0 complaints
- 2018 CROSSROADS SUNSET — 0 complaints
- 2019 CROSSROADS SUNSET — 0 complaints
- 2020 CROSSROADS SUNSET (current)
- 2022 CROSSROADS SUNSET — 0 complaints
Other CROSSROADS Models
- CROSSROADS ZINGER — 14 total complaints
- CROSSROADS REDWOOD — 13 total complaints
- CROSSROADS CRUISER — 12 total complaints
- CROSSROADS SUNSET TRAIL — 10 total complaints
- CROSSROADS PARADISE POINTE — 7 total complaints
- CROSSROADS SILVERADO — 6 total complaints
- CROSSROADS ELEVATION — 4 total complaints
- CROSSROADS ALL STAR — 3 total complaints