2013 CROSSROADS ELEVATION — Problems, Recalls & Safety Data
N/A
Safety Rating
3
Owner Complaints
2
Recalls
0
Service Bulletins
0
Investigations
Overview of the 2013 CROSSROADS ELEVATION
The 2013 CROSSROADS ELEVATION has received a total of 3 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with EQUIPMENT, EQUIPMENT:ELECTRICAL. The most commonly reported problems involve the Equipmentrecreational Vehicletrailer (1 complaint), Equipmentrecreational Vehicletrailerlpg Systemswater Heater (1 complaint), and Unknown Or Other (1 complaint).
Recalls for the 2013 CROSSROADS ELEVATION
NHTSA has recorded 2 recalls for the 2013 CROSSROADS ELEVATION, potentially affecting up to 1,206,157 vehicles.
Recall 17V755000 — EQUIPMENT
| 1,205,997 vehicles affected
Defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain...
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540,...
View full details →Recall 13V090000 — EQUIPMENT:ELECTRICAL
| 160 vehicles affected
Defect: Crossroads RV (Crossroads) is recalling certain model year 2013 Redwood, Rushmore, and Elevation trailers manufactured January 17, 2013, through February 19, 2013. The trailers are equipped with power converters that supply A/C power. These converters have internal components that may short circuit.
Consequence: A short circuit may lead to a vehicle fire.
Remedy: Crossroads will notify owners, and dealers will replace the affected internal components, free of charge. The recall began on March 21, 2013. Customers may contact Crossroads customer service at 1-855-226-7496 or by email at [email protected].
View full details →Owner Complaints for the 2013 CROSSROADS ELEVATION
3 complaints have been filed with NHTSA for the 2013 CROSSROADS ELEVATION. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Equipmentrecreational Vehicletrailer | 1 | 0 | 0 | 0 | 0 |
| Equipmentrecreational Vehicletrailerlpg Systemswater Heater | 1 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
FRAME CRACKS ABOVE AXLE MOUNTS.
ALL THE 2013 AND 2014 CROSSROAD ELEVATIONS- 3812 MODELS HAVE PLUMBING (BLACK WATER/GREY WATER TANKS) WHICH ALLOW SEWER GAS TO ESCAPE INTO THE LIVING AREA. THE REAR 1/2 BATH TOILET BLACK WATER TANK HAS THE KITCHEN SINK, THE WASHER AND THE 1/2 BATH SINK RUNNING INTO IT. AS WE UNDERSTAND IT, ANYTIME THE VEHICLE MOVES, THE WATER IN TO J-TRAPS FOR THE KITCHEN SINK, WASHER AND 1/2 BATH SINK SLOUCHES OUT AND ALLOWS METHANE GAS INTO THE LIVING AREA. ADDITIONALLY THIS SET UP ALLOWS GAS TO ESCAPE EVEN WHEN NOT MOVING BUT WE HAVEN'T FIGURED OUT WHY. IT APPEARS TO BE INHERENT TO THIS TYPE OF SET UP. THIS IS A FIRE HAZARD WHICH CAN CAUSE A POTENTIAL EXPLOSION FROM A SPARK, NOT TO MENTION THE AWFUL SMELL. CROSSROADS HAS BEEN UNWILLING TO CORRECT THIS DANGEROUS DESIGN FLAW. OUR DEALER SAYS THE ONLY WAY TO CORRECT THE PROBLEM IS TO INSTALL A SEPARATE GREY WATER TANK FOR THE KITCHEN SINK, WASHER AND 1/2 BATH SINK. THIS ALLOWS THE REAR 1/2 BATH TOILET TO HAVE ITS OWN SEPARATE BLACK WATER TANK. CROSSROADS HAS REIMBURSED AN OWNER FOR THE REPAIR BUT REFUSES TO HELP US. WE HAVE BEEN TRYING FOR A YEAR TO GET THIS CORRECTED WITH NO RESULTS. WE APPRECIATE YOUR HELP WITH THIS. OUR DEALER SAID THEY HAVE BEEN GETTING COMPLAINTS FROM OTHER OWNERS AS WELL. *TR
ALL THE 2013 AND 2014 CROSSROAD ELEVATIONS- 3812 MODELS HAVE PLUMBING (BLACK WATER/GREY WATER TANKS) WHICH ALLOW SEWER GAS TO ESCAPE INTO THE LIVING AREA. THE REAR 1/2 BATH TOILET BLACK WATER TANK HAS THE KITCHEN SINK, THE WASHER AND THE 1/2 BATH SINK RUNNING INTO IT. AS WE UNDERSTAND IT, ANYTIME THE VEHICLE MOVES, THE WATER IN TO J-TRAPS FOR THE KITCHEN SINK, WASHER AND 1/2 BATH SINK SLOUCHES OUT AND ALLOWS METHANE GAS INTO THE LIVING AREA. ADDITIONALLY THIS SET UP ALLOWS GAS TO ESCAPE EVEN WHEN NOT MOVING BUT WE HAVEN'T FIGURED OUT WHY. IT APPEARS TO BE INHERENT TO THIS TYPE OF SET UP. THIS IS A FIRE HAZARD WHICH CAN CAUSE A POTENTIAL EXPLOSION FROM A SPARK, NOT TO MENTION THE AWFUL SMELL. CROSSROADS HAS BEEN UNWILLING TO CORRECT THIS DANGEROUS DESIGN FLAW. OUR DEALER SAYS THE ONLY WAY TO CORRECT THE PROBLEM IS TO INSTALL A SEPARATE GREY WATER TANK FOR THE KITCHEN SINK, WASHER AND 1/2 BATH SINK. THIS ALLOWS THE REAR 1/2 BATH TOILET TO HAVE ITS OWN SEPARATE BLACK WATER TANK. CROSSROADS HAS REIMBURSED AN OWNER FOR THE REPAIR BUT REFUSES TO HELP US. WE HAVE BEEN TRYING FOR A YEAR TO GET THIS CORRECTED WITH NO RESULTS. WE APPRECIATE YOUR HELP WITH THIS. OUR DEALER SAID THEY HAVE BEEN GETTING COMPLAINTS FROM OTHER OWNERS AS WELL. *TR
Safety Rating for the 2013 CROSSROADS ELEVATION
NHTSA has not yet tested the 2013 CROSSROADS ELEVATION in its New Car Assessment Program.
Technical Service Bulletins for the 2013 CROSSROADS ELEVATION
No technical service bulletins have been reported for this vehicle.
NHTSA Investigations for the 2013 CROSSROADS ELEVATION
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the CROSSROADS ELEVATION
- 2012 CROSSROADS ELEVATION — 0 complaints
- 2013 CROSSROADS ELEVATION (current)
- 2014 CROSSROADS ELEVATION — 0 complaints
- 2015 CROSSROADS ELEVATION — 1 complaint
- 2016 CROSSROADS ELEVATION — 0 complaints
Other CROSSROADS Models
- CROSSROADS ZINGER — 14 total complaints
- CROSSROADS REDWOOD — 13 total complaints
- CROSSROADS CRUISER — 12 total complaints
- CROSSROADS SUNSET TRAIL — 10 total complaints
- CROSSROADS PARADISE POINTE — 7 total complaints
- CROSSROADS SILVERADO — 6 total complaints
- CROSSROADS ALL STAR — 3 total complaints
- CROSSROADS CROSS ROAD — 1 total complaint