2020 CHRYSLER VOYAGER — Problems, Recalls & Safety Data

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5/5

★★★★★

Safety Rating

13

Owner Complaints

1 Crash

1

Recall

ACTIVE RECALL

5

Service Bulletins

0

Investigations

Overview of the 2020 CHRYSLER VOYAGER

The 2020 CHRYSLER VOYAGER has received a total of 13 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There has been 1 recall campaign affecting this vehicle, covering issues with AIR BAGS:SIDE/WINDOW:CURTAIN. 5 technical service bulletins have been issued by Chrysler (FCA US, LLC) for this model year. The most commonly reported problems involve the Engine (6 complaints), Electrical System (2 complaints), and Steering (2 complaints).

Recalls for the 2020 CHRYSLER VOYAGER

NHTSA has recorded 1 recall for the 2020 CHRYSLER VOYAGER, potentially affecting up to 26 vehicles.

Recall 24V793000 — AIR BAGS:SIDE/WINDOW:CURTAIN

| 26 vehicles affected

Defect: Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."

Consequence: An air bag that does not deploy during a crash increases the risk of injury.

Remedy: Dealers will secure the connector, free of charge. All vehicles have been remedied. Owner notification letters were mailed October 22, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is A8B.

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Owner Complaints for the 2020 CHRYSLER VOYAGER

13 complaints have been filed with NHTSA for the 2020 CHRYSLER VOYAGER. Below is a breakdown by vehicle component.

Most Recent Complaints

#11700492 | ENGINE | | N/A miles
All of a sudden the van starts running very hard, trying to stall, the stop/start warning comes on, engine light comes on and the van has a lot of trouble accelerating. If the van will stall in the middle of the road it would put me, my kids and other cars around me at risk, especially if we are on a fast highway. We took it to the dealer last year and they replaced all the coils and now the issue is happening again. No other professionals have inspected the vehicle but we are going to have to probably take it to the dealership to figure out what to do next. It is not safe to drive right now and I have 5 children that need to get safely to school
#11685906 | STEERING | | N/A miles
There is a sticking of the steering wheel when I have a slow turn to the right or I am on a gradual curve to the right. The steering wheel "locks" temporarily and I have to tug to the left to get it to move back to the center position. I took note of an NTHSA warning about 2018/19 Pacifica models having this issue and I wanted to report that my model is having the same issue. We purchased the vehicle used in 2025 and have had this issue within the last 30 days. I have not yet taken it to a dealership for assessment.
#11678921 | ENGINE | | N/A miles
Car completely stopped . After 2 months of checking the car I was told the motor is corroded. Bought the vehicle 2022 with no reports of any incidents
#11621621 | ELECTRICAL SYSTEM | | N/A miles
I was turning left into a parking lot when my 2020 Voyager steering stopped working while it started to show all warning lights and the wipers went on, then it went dead, had to be towed on a flatbed to the dealership, and after 4 weeks with no solution in sight, I decided to bring it home and research the solution myself, The problem came from the CAN bus connector located above the glove box, any short or voltage fluctuation from the wires out of the can bus causes the car to go into panic mode, sometimes making the steering wheel stop steering, and the engine to turn off, most of the times it renders the vehicle disabled. One of the connectors goes into the steering module attached to the electric steering column under the car, the pair of wires near the steering module was fused and exposed, touching each other, and the poor wire insulation, proximity of the engine exhaust pipe, and other hot components coupled with an excessive tight cable zip tie caused the damaged to the wire. Chrysler needs to replace wiring coming from the can bus connectors as damages to any of the wires cause wide failure of vital car components while driving. Case and point, a major safety issue with the Chrysler Voyager 2020 and possibly Pacifica 2020 as my steering wheel stopped working while making a left turn that could have caused a crash with incoming traffic. The vehicle was inspected by an authorized Chrysler Dealer, but after 4 weeks they were unable to find and fix the issue, they replaced the auxiliary battery and were trying to replace the RFH module by did not fix it, that's when I decided to remove the car and inspect it my self.
#11621621 | STEERING | | N/A miles
I was turning left into a parking lot when my 2020 Voyager steering stopped working while it started to show all warning lights and the wipers went on, then it went dead, had to be towed on a flatbed to the dealership, and after 4 weeks with no solution in sight, I decided to bring it home and research the solution myself, The problem came from the CAN bus connector located above the glove box, any short or voltage fluctuation from the wires out of the can bus causes the car to go into panic mode, sometimes making the steering wheel stop steering, and the engine to turn off, most of the times it renders the vehicle disabled. One of the connectors goes into the steering module attached to the electric steering column under the car, the pair of wires near the steering module was fused and exposed, touching each other, and the poor wire insulation, proximity of the engine exhaust pipe, and other hot components coupled with an excessive tight cable zip tie caused the damaged to the wire. Chrysler needs to replace wiring coming from the can bus connectors as damages to any of the wires cause wide failure of vital car components while driving. Case and point, a major safety issue with the Chrysler Voyager 2020 and possibly Pacifica 2020 as my steering wheel stopped working while making a left turn that could have caused a crash with incoming traffic. The vehicle was inspected by an authorized Chrysler Dealer, but after 4 weeks they were unable to find and fix the issue, they replaced the auxiliary battery and were trying to replace the RFH module by did not fix it, that's when I decided to remove the car and inspect it my self.

View all Engine complaints →

Safety Rating for the 2020 CHRYSLER VOYAGER

The 2020 CHRYSLER VOYAGER received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).

Test Category Rating
Overall Rating ★★★★★ (5/5)
Frontal Crash ★★★★★ (5/5)
Side Crash ★★★★★ (5/5)
Rollover ★★★★ (4/5)

Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.

Technical Service Bulletins for the 2020 CHRYSLER VOYAGER

Chrysler (FCA US, LLC) has issued 5 technical service bulletins (TSBs) for the 2020 CHRYSLER VOYAGER. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

9100224 — ELECTRICAL SYSTEM

SWITCH AND BEZEL Front Door In any case that after following the service procedures it is determined that the switch is faulty. Please do not try to open the Switch nor fix it. Just return the part and order a new one.

2100823 — POWER TRAIN

Internal Transmission Wiring Connector Short Warranty Extension XE1 Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P0A3F - Drive Motor A Position Sensor 1 Circuit. ? P0A43 -...

S2208000020RevA — ELECTRICAL SYSTEM

Electric Mode Temporarily Unavailable, Cluster Message Displayed Vehicle in Fuel Oil Refresh Mode (FORM)

82518 — EQUIPMENT

CHRYSLER PACIFICA (RU) MY2017-21 ELECTRIC COOLANT HEATER Part Requirement Verification

S2008000132 — EXTERIOR LIGHTING

U11E9 Lost Communication With AGS Active Grille Shutter, Malfunction Indicator Lamp MIL Illuminated

NHTSA Investigations for the 2020 CHRYSLER VOYAGER

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the CHRYSLER VOYAGER

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Other CHRYSLER Models

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