2020 CHRYSLER 300 — Problems, Recalls & Safety Data
4/5
Safety Rating
10
Owner Complaints
2
Recalls
21
Service Bulletins
0
Investigations
Overview of the 2020 CHRYSLER 300
The 2020 CHRYSLER 300 has received a total of 10 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 4 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 6 recall campaigns affecting this vehicle, covering issues with AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR. 21 technical service bulletins have been issued by Chrysler (FCA US, LLC) for this model year. The most commonly reported problems involve the Unknown Or Other (4 complaints), Air Bags (3 complaints), and Forward Collision Avoidance Automatic Emergency Braking (1 complaint).
Recalls for the 2020 CHRYSLER 300
NHTSA has recorded 6 recalls for the 2020 CHRYSLER 300, potentially affecting up to 1,182,444 vehicles.
Recall 24V198000 — AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR
| 284,982 vehicles affected
Defect: Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2018-2021 Dodge Charger and Chrysler 300 vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Consequence: An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury or death.
Remedy: Dealers will replace both side curtain air bags, free of charge. Owner notification letters were mailed beginning February 20, 2025. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 19B.
View full details →Recall 24V198000 — AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR
| 284,982 vehicles affected
Defect: Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2018-2021 Dodge Charger and Chrysler 300 vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Consequence: An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury or death.
Remedy: Dealers will replace both side curtain air bags, free of charge. Owner notification letters were mailed beginning February 20, 2025. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 19B.
View full details →Recall 24V198000 — AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR
| 284,982 vehicles affected
Defect: Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2018-2021 Dodge Charger and Chrysler 300 vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Consequence: An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury or death.
Remedy: Dealers will replace both side curtain air bags, free of charge. Owner notification letters were mailed beginning February 20, 2025. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 19B.
View full details →Recall 24V198000 — AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR
| 284,982 vehicles affected
Defect: Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2018-2021 Dodge Charger and Chrysler 300 vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Consequence: An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury or death.
Remedy: Dealers will replace both side curtain air bags, free of charge. Owner notification letters were mailed beginning February 20, 2025. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 19B.
View full details →Recall 21V516000 — VISIBILITY:WINDSHIELD:CRITICAL FASTENERS
| 21,258 vehicles affected
Defect: Chrysler (FCA US, LLC) is recalling certain 2020-2021 Dodge Challenger, Dodge Charger, and Chrysler 300 vehicles. During manufacturing, the windshield may not have been properly bonded to the vehicle, allowing it to detach in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, "Windshield Mounting."
Consequence: A windshield that separates from the vehicle during a crash can increase the risk of injury.
Remedy: Dealers will remove and replace the front windshield urethane sealant, free of charge. Owner notification letters were mailed on August 31, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is...
View full details →Recall 21V516000 — VISIBILITY:WINDSHIELD
| 21,258 vehicles affected
Defect: Chrysler (FCA US, LLC) is recalling certain 2020-2021 Dodge Challenger, Dodge Charger, and Chrysler 300 vehicles. During manufacturing, the windshield may not have been properly bonded to the vehicle, allowing it to detach in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, "Windshield Mounting."
Consequence: A windshield that separates from the vehicle during a crash can increase the risk of injury.
Remedy: Dealers will remove and replace the front windshield urethane sealant, free of charge. Owner notification letters were mailed on August 31, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is...
View full details →Owner Complaints for the 2020 CHRYSLER 300
10 complaints have been filed with NHTSA for the 2020 CHRYSLER 300. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Unknown Or Other | 4 | 1 | 1 | 2 | 0 |
| Air Bags | 3 | 1 | 0 | 2 | 0 |
| Forward Collision Avoidance Automatic Emergency Braking | 1 | 0 | 0 | 0 | 0 |
| Power Train | 1 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The contact owns a 2020 Chrysler 300. The contact stated that while driving at 65 MPH, The contact stated the sun visor of the vehicle had caught on fire. The vehicle was extinguished by the Fire Department. A fire report was filed, and a fire report number was not provided; however, the cause of the failure was not yet determined. A Police report was not filed. The dealer was contacted. The vehicle was not diagnosed or repaired. The vehicle was towed to the contact’s home. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 26,972.
The contact owns a 2020 Chrysler 300. The contact stated that after parking the vehicle, the contact later discovered that the front passenger’s side curtain air bag had erroneously deployed. The contact stated that there was no collision or visible damage to the vehicle to cause the air bag to deploy. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The failure mileage was 72,000.
Drivers airbag bursted when I wasn’t in my car, and the passenger airbag has a hole in it.
The vehicle's LCD screen has become delaminated which causes the control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, start navigation, cause the loss of hands-free communication. This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping and issues related to AC/heat, navigation or radio (volume, etc.). This appears from Chrysler Forums to be an issue among a large group of Chrysler 300 Year Model 2018-2020 owners. I am encouraging them to file a concern with your group and to ask for a recall of the car for this reason.
March 24th 2023 @ 1:58 pm I was sitting at a red light behind another car, when I was rear ended @ 40+ mph and pushed in to the car ahead of me. The air bags never deployed after colliding with the car in front of me causing my head to hit the steering wheel and the roof of my car. I was unconscious for 30 seconds. Pictures available upon request.
Safety Rating for the 2020 CHRYSLER 300
The 2020 CHRYSLER 300 received an overall safety rating of 4 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★☆ (4/5) |
| Frontal Crash | ★★★★☆ (4/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2020 CHRYSLER 300
Chrysler (FCA US, LLC) has issued 21 technical service bulletins (TSBs) for the 2020 CHRYSLER 300. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
21-039-24 REV. C — POWER TRAIN
"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0733-00 - Gear 3 Shift Incorrect Ratio. ● P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. ● P1D92-00 -...
0810223 — ELECTRICAL SYSTEM:SOFTWARE
Amplifier (AMP) Software Update
9100146 — VISIBILITY:REARVIEW MIRRORS/DEVICES
CAMERA, Rear View Please consult STAR Online S2208000045 prior to replacing the camera. Cameras must be inoperative or fail the blurry image test to be eligible for warranty. All parts must be returned for analysis. If parts are found to be working as designed and trouble not found, a chargeback...
S228A000004 — EQUIPMENT
Panasonic VP4R Wi-Fi New Enrollment Pause
21-017-22 — EQUIPMENT
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customer may experience the following: Clunk noise from transmission (underneath) when remote started.
21-017-22 — POWER TRAIN
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customer may experience the following: Clunk noise from transmission (underneath) when remote started.
21-017-22 — ELECTRICAL SYSTEM
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customer may experience the following: Clunk noise from transmission (underneath) when remote started.
9004509 — FUEL SYSTEM, OTHER:FUEL FILTER
Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold
1800522 — SERVICE BRAKES
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience the following:The transmission shifts to neutral or the engine stalls, when the brakes are applied very suddenly and aggressively to bring the vehicle to a complete stop.
1800522 — ELECTRICAL SYSTEM
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience the following:The transmission shifts to neutral or the engine stalls, when the brakes are applied very suddenly and aggressively to bring the vehicle to a complete stop.
Showing 10 of 21 technical service bulletins.
NHTSA Investigations for the 2020 CHRYSLER 300
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the CHRYSLER 300
- 2015 CHRYSLER 300 — 142 complaints
- 2016 CHRYSLER 300 — 100 complaints
- 2017 CHRYSLER 300 — 102 complaints
- 2018 CHRYSLER 300 — 205 complaints
- 2019 CHRYSLER 300 — 83 complaints
- 2020 CHRYSLER 300 (current)
- 2021 CHRYSLER 300 — 24 complaints
- 2022 CHRYSLER 300 — 6 complaints
- 2023 CHRYSLER 300 — 8 complaints
Other CHRYSLER Models
- CHRYSLER TOWN AND COUNTRY — 18,996 total complaints
- CHRYSLER PACIFICA — 10,103 total complaints
- CHRYSLER 200 — 6,913 total complaints
- CHRYSLER SEBRING — 4,094 total complaints
- CHRYSLER PT CRUISER — 3,417 total complaints
- CHRYSLER CONCORDE — 2,991 total complaints
- CHRYSLER 300C — 1,758 total complaints
- CHRYSLER LHS — 1,430 total complaints