2022 CHEVROLET SUBURBAN Engine And Engine Cooling Problems

The contact owns a 2020 Chevrolet Suburban. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling). The contact stated that on several occasions while checking the oil level, there was no oil on the "dip stick". The contact stated that the engine consumed 2-3 quarts of oil approximately 4,000 miles. Additionally, the contact stated that while driving on several occasions at various speeds, the low oil warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that the piston and piston ring were damaged due to excessive wear and sticking. The vehicle was repaired but the failure persisted. The vehicle was taken to the same dealer where it diagnosed that the cylinder head had failed and needed to be replaced. The vehicle was repaired but the failure persisted. The vehicle was taken back to the same dealer where the failure was not...

The contact owns a 2022 Chevrolet Suburban. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that there was a knocking sound coming from the engine while remotely starting the vehicle. The dealer was contacted and confirmed that there was no part for the repair. The manufacturer was made aware of the issue. The failure mileage was approximately 15,000. VIN tool confirms parts not available.

The contact owns a 2022 Chevrolet Suburban. The contact stated while driving at approximately 55 MPH, the accelerator pedal was depressed and there was an abnormal banging sound coming from the rear of the vehicle and the vehicle lost motive power. The contact depressed the accelerator pedal; however, the vehicle lost motive power and stalled. The contact stated there was no warning light illuminated. The contact had the vehicle towed to a dealer. The dealer determined that the engine had failed but was unable to diagnose the failure. The vehicle was not repaired. The manufacturer was informed of the failure but informed the contact that the vehicle was no longer covered under warranty. The contact researched online and related the failure to NHTSA Action Number: PE25001 (Engine, Engine and Engine Cooling). The failure mileage was approximately 90,000.