2001 CHEVROLET SILVERADO Tires Problems

SPARE TIRE FELL TO THE GROUND. THE CABLE THAT HOLDS THE TIRE TO THE UNDER FRAME BROKE AT THE PLATE THAT HOLDS THE TIRE AND WHEEL IN PLACE. *TR

TL*THE CONTACT OWNS A 2001 CHEVROLET SILVERADO. THE VEHICLE HAS STEELTEX RADIO A/T TIRES, SIZE T245-75R16 E120L (NA). THE TIRES WERE PURCHASED IN 2005 AND, AT 30,000 MILES, THE CONTACT BEGAN TO FEEL A STRONG VIBRATION FROM THE FRONT TIRES. THE TIRES WERE INSPECTED AND HE REALIZED THAT THERE WAS STRONG TREAD SEPARATION IN BOTH FRONT TIRES. THE CONTACT DISCOVERED NHTSA CAMPAIGN ID NUMBER 03T002000 (TIRES:TREAD/BELT); HOWEVER, THE MANUFACTURER STATED THAT HIS TIRE SIZE WAS NOT AFFECTED. THE CONTACT BELIEVES THAT THE TIRES SHOULD BE INCLUDED IN THE RECALL IF THE FAILURES ARE IDENTICAL. THE CURRENT AND FAILURE MILEAGES WERE 130,000.

TO: <[email protected]> SUBJECT: OWNER ASSISTANCE: P. ADAMS SUBJECT: CUSTOMER HAS SERIOUS ISSUES MOSSY CHEVROLET DATE: MONDAY, SEPTEMBER 19, 2005 4:59 PM TO CHEVROLET: MANAGEMENT AND CUSTOMER RELATIONS:FROM: [email protected] SENT: SATURDAY, SEPTEMBER 17, 2005 10:14 PM SUBJECT: GM 2001 FIRESTONE STEELTEX A/T CUSTOM ALLOY WHEELS W/A/T TIRES. THAT MAKES 8 RIMS BUT END RESULT WAS THE TIRES WHERE FIRESTONE LT245/75-16 STEELTEX A/T. 50PSI.LOAD RANGE C SPEC. OR NUMBERS ON TIRES 108/104RM/S TPC SPEC.2313 (00 8008) (08162 0R5) (LT245/75-R16) FIRESTONE STEELTEX A/T TIRES ON CUSTOMERS TRUCK WHERE DEFECTIVE AND SIGHT OF SIDEWALL DEFORMATIONS CUSTOMER GIVEN INCORRECT RESPONSE TO REQUEST BEFORE WARRANTY EXPIRED IT WAS BROUGHT TO MOSSY CHEVROLET THAT CUSTOMER ADVISING SERVICE WRITER OF CONTINUOUS PROBLEMS WITH VEHICLE TIRES [PEELING] GM IN THEIR 'COMMITMENT TO SAFETY' WARRANTIES SUCH DEFECTS I WILL BE FILING FOR 'REIMBURSEMENT' CLAIM, ALONG THOSE GROUNDS. MAY I SUGGEST THAT YOU FAMILIARIZE YOURSELVES WITH WHAT AND HOW YOU SELL....

DT: CONTACT STATED THE TREAD SEPARATED FROM THE REAR DRIVER SIDE TIRE, ALMOST CAUSING LOSS OF CONTROL OF THE VEHICLE. THE DRIVER SIDE REAR FENDER WAS DAMAGED BECAUSE OF THE TREAD SEPARATION. CONSUMER WAS NOT AWARE OF ANY INDICATION THAT THERE WAS A PROBLEM WITH THE TIRE. TWO MONTHS PRIOR TO THE INCIDENT THE TIRES WERE ROTATED. AT THAT TIME, THERE WERE NO PROBLEMS WITH THE TIRES. THE TIRES HAVE NOT BEEN INSPECTED BY A CERTIFIED FIRESTONE DEALER. THE VEHICLE WAS PURCHASED NEW IN 2001, THE TIRES WERE THE ORIGINAL ONES ON THE VEHICLE.*AK ON ORIGINAL TIRE HAD TO BE REPLACED BECAUSE IT DEVELOPED A BUBBLE IN ITS SIDEWALL. *NM

CHEVROLET SILVERADO 2001, REPLACED TIMING CHAIN AT 55,000 MILES. *BF THE CONSUMER STATED WHEN HE ATTEMPTED TO APPLY THE BRAKES, THE VEHICLE SKIDDED AND WOULD NOT STOP AND WHEN IT OCCURRED THE VEHICLE MADE A NOISE. THE CONSUMER WAS TOLD IT WAS JUST THE ANTI-LOCK BRAKES KICKING IN. THE CONSUMER ALSO STATED WHEN THE ROADS WERE WET AND HE APPLIED THE ACCELERATOR FROM A STOP THE BACK TIRE WOULD SPIN OUT. *JB

FRONT TIRE PREMATURELY WORN ON ONE SIDE DEALER REPLACED RACK &PINION ,STEERING GEAR THAT WAS LEAKING DEALER SET TOE REFUSED TO DO FULL ALIGNMENT.ROTATED TIRES.AT18,100 FRONT TIRE AGAIN WORN ON ONE SIDE DIFFERENT DEALER INSTALLED ANOTHER REMANUFACTURED RACK & PINION,STEERING GEAR AN DID A FULL ALIGNMENT . VEHICLE THEN HAD SLIGHT VIBRATION TRANSMITTED THROUGH STEERING WHEEL WHEN TAKEN BACK NEXT DAY DEALER SAID TIRES NEEDED REPLAICED .

WHILE DRIVING AT HIGHWAY SPEEDS THE VEHICLE STARTED TO SHAKE SEVERELY WHICH MADE IT DIFFICULT TO CONTROL THE VEHICLE. THE VEHICLE WAS DRIVEN TO THE DEALERSHIP AND THE CONSUMER WAS INFORMED BY THE MECHANIC THAT ALL FOUR(4) TIRES WERE OUT OF ROUND AND WOULD NEED TO BE REPLACED. *NLM

RACK&PINION STEERING WAS LEAKING AND CAUSING RAPID/UNEVEN FRONT TIRE WEAR AT 13000 MI.DEALER REPLACED WITH REMANUFACTURED PART THAT IS NOW LEAKING AGAIN AT 18000 MI. AND IS NOW MAKING GROWLING NOISE.DEALER REFUSED TO ALIGN VEHICLE OR REPLACE EITHER BADLY WORN TIRE. DEFECTIVE RACK & PINION CAUSED LOSS OF POWER STEERING FLUID CREATING DANGER OF LOSS OF STEERING HAD IT NOT BEEN DISCOVERED.*AK

CONSUMER STATES THAT THE TIRES ON A 2001 CHEVROLET SILVERADO BOUNCED WHILE DRIVING. CONSUMER TOOK THE VEHICLE TO THE MECHANIC TO HAVE THEM BALANCED, AND WAS TOLD THE TIRES MAYBE RECALLED TIRES. THE TIRES DID NOT HAVE BUBBLES OR SPLITS ON THEM, THEY JUST VIBRATED AND BOUNCED WHILE DRIVING. WILDERNESS AT, SIZE P265/75R16.*AK ALL FOUR TIRES WERE BALANCED TIME AND TIME AGAIN, BUT THE PROBLEM STILL EXISTED. *PH *JB

CONSUMER STATES THAT WHILE DRIVING AND WITHOUT WARNING THE LEFT FRONT SIDE TIRES BLEWOUT, CAUSING CONSUMER TO PULL OVER. SIZE#LT26575R16 PLEASE PROVIDE THE DOT#. *AK

CONSUMER STATES WHILE DRIVING ON THE FREEWAY AT ABOUT 60-65 MPH HE BEGAN TO HEAR A GRINDING NOISE, HE THOUGHT,IT WAS FRONT TIRE, BUT 30 MINUTES LATER, REAR TIRE HUB FELL OFF. HE WAS ABLE TO GET TO THE SIDE OF THE ROAD AND CALL A TOW TRUCK, AND HAD IT TOWED TO A DEALER FOR REPAIR. ONCE AT THE DEALER/MECHANIC HE WAS TOLD THAT THEY COULD NOT REPAIR IT UNDER WARRANTY BECAUSE HE WAS 3 MILES OVER THE LIMIT, BUT THEY WOULD REPAIR IT AT 100% OUT OF POCKET COST.*AK

WHILE DRIVING 50 MPH THE LEFT REAR TIRE BLEW OUT. *NLM

PER THE MANUFACTURES DIRECTIONS I INFLATE THE TIRES TO 55PSI FRONT AND 80PSI REAR. I TOW A 30FT, 10,000LB FIFTH WHEEL WHOSE KING PIN WEIGHT IS 1600LBS. I DRIVE UP TO 60MPH TOWING AND BETWEEN 65 AND 70 WHEN NOT TOWING. I CHOOSE THE TRUCK TO PROVIDE A ONE THIRD SAFETY MARGIN FOR THE TRUCKS TOTAL CAPACITY. HAVE ROTATED THE TIRES FRONT TO REAR AS CHEVY RECOMMENDS AND INFLATED ACCORDINGLY. HAVE NOTICED LATELY THAT THE TIRES HAVE A CIRCUMFERENTIAL DEPRESSION MIDWAY UP THE TIRE SIDE WALL ON BOTH SIDES. IN THIS DEPRESSION AREA THERE IS CHECKING ON BOTH SIDES. THE CHECKING DOES NOT SHOW UP ON THE REST OF THE SIDE WALL. BEING FAMILIAR WITH TIRE MANUFACTURING THIS TELLS ME THAT THE RUBBER SHEET LAYUP PRIOR TO VULCANIZING IS NOT UNIFORM FROM BEAD TO BEAD AROUND THE TIRE. THIS MAY BE A POTENTIAL AREA OF SIDE WALL SEPERATION, DUE TO...

TIRE BEGAN VIBRATING AT 50MPH. INSPECTION OF TIRE REVEALED NO LOST BALANCE WEIGHTS OR BULGE. UPON CONTINUING JOURNEY, TIRE BLOWOUT OCCURRED WITHIN APPROXIMATELY 25 MILES. DEALER HAS REFUSED TO REPLACE TIRE OR FIX FENDER DAMAGE AND GM CUSTOMER ASSISTANCE DIVISION CREATED CLAIM # BUT WILL NOT RETURN PHONE CALLS REGARDING STATUS OF CLAIM.*AK

WHILE DRIVING DOWN THE HIGHWAY, CONSUMER RAN OVER A SMALL NAIL, CONSUMER STATED THE PUNCTURE WAS EXTREMELY SMALL THAT SHOULD NOT HAVE RUINED THE TIRE BEYOND REPAIR, CONSUMER STATED ON THE SECOND OCCASION A CHUNK OF THE TIRE CAME OFF, AS CONSUMER WAS DRIVING NO MORE THAN 43 MPH, AND ONCE AGAIN THE TIRE WAS DAMAGED BEYOND REPAIR, CONSUMER FEELS THAT TIRES SHOULD NOT BE RUINED UNDER SUCH SMALL CIRCUMSTANCES.(NO TIRE INFO GIVEN)*JB

CONSUMER STATES GOODYEAR WRANGLER ST TIRES (TIRE SIZE / DOT # UNKNOWN)HAVE NO TRACTION, ARE DANGEROUS AND SPIN ON DAMP SURFACES AND HEAVY RAINY ROADS. *TT

WHILE DRIVING, SEAT BELT BECOMES VERY TIGHT, GIVING A FEELING OF CLOSTRAPHOBIA. TOOK VEHICLE TO DEALER.*AK CONSUMER STATED TIRES VIBRATED AT A SPEED OF 45-50, CONSUMER WAS INFORMED THAT THE TIRES WERE OUT OF ROUND, ALSO WHEN THE VEHICLE IS DRIVEN FOR AWHILE, IT SEEMS TO MISS SPEEDS, WHEN MAKING HARD TURNS IN EITHER DIRECTION, THERE IS A WHINING NOISE COMING FROM THE STEERING, AND IN COOL WEATHER THE STEERING IS HARD TO TURN, ALSO THE SERVICE ENGINE SOON LIGHT ILLUMINATED AND THE VEHICLE WOULD STALL WHILE DRIVING.*JB

SEVERAL GOODYEAR TIRES WENT FLAT

EXPERIENCE VIBRATION BETWEEN 40 AND 70 MPH, FEELS AS THOUGH TIRES ARE SKIPPING ON ROAD SURFACE. DRIVER INPUT IS LIMITED BY THE RESPONSE OF TIRES. ALL 5 TIRES WERE REPLACED, EXPERIENCING SAME CONDITION AGAIN AT 4,000 MILES. HAVE RETURNED TO DEALER REGARDING SAME PROBLEM, AND AM GOING TOR RETURN ONCE MORE AS PROBLEM WAS NOT CORRECTED. MY FATHER HAS A 2001 GMC SIERRA WITH THE SAME PROBLEM, SAME SIZE AND MODEL TIRES HAVE BEEN REPLACED 2 TIMES, AWAITS THIRD REPLACEMENT. COWORKER HAS 2002 SILVERADO, SAME TIRES SAME PROBLEM. BOTH ADDITIONAL VEHICLES HAVE UNDER 5,000 MILES. *AK (TIRESIZE: 255/70/R16)

TIRE FAILURE. *AK (DOT NUMBER: ? TIRESIZE: ?)

WE ARE EXPERIENCING EXESSIVE TREMBLING OF THE STEERING WHEEL AND SHAKING OF BOTH OUTSIDE MIRRORS. TRUCK HAS BEEN TAKEN TO 3 DIFFERENT DEALERSHIPS WITH NO SOLUTION TO THE PROBLEMS. THE LAST DEALERSHIP NEAR OUR HOME HAS REPLACED BOTH FRONT TIRES, AND DURING OUR LAST VISIT (12/03/01) THEY REPLACED ALL 4 TIRES!! PLEASE HELP, AS WE ARE AFRAID TO DRIVE THE TRUCK WITH OUR 2 KIDS IN THE BACK SEAT!! *AK

RECALL- TIRE PLACARD- PRESENT PLACARD AND NEW PLACARD DO NOT MATCH TIRES THAT ARE SUPPOSED TO BE SPEC TIRES FOR VEHICLE- ORIGINAL TIRES ON VEHICLE- PLACARDS WRONG OR TIRES AND TIRE SPECS LISTED FOR VEHICLE ARE WRONG- NO HELP FROM GM GARAGE. *AK

A BRAND NEW TRUCK>>BACK AT DEALER A VIBRATION IN THE BODY OF TRUCK AT 38-42 MPH >>639 MILES ON TIRES>>TWO TIRES OUT OF ROUND, DEALER REPLACED 2 TIRES. PROBLEM STILL THERE>> TIRES AT 7420 ROTATED AND BALANCED>>PROBLEM STILL PRESENT>>> BACK TO A DEALER AT 9,705 MILES>>TIRES RE-BALANCED>> PROBLEM STILL PRESENT>>TAKEN TO A FIRESTONE DEALER AT 11,366 MILES>> THEY HAD TO RE-BALANCE ALL FOUR TIRES>>>>PROBLEM STILL PRESENT. THESE TIRES WILL NOT STAY BALANCED, THIS TRUCK HAS NEVER BEEN TAKED OFF ROAD OR ABUSED FOR THE TIRES TO KEEP DOING THIS.*AK (DOT NUMBER: W273 TIRESIZE: P265/75R16)

TIRES "CUPPED" BEFORE 8000 MILE ROTATION, TRANSMISSION- FEELS LIKE CLUTCH IS SLIPPING, HAS TIMES IN NUETRAL FROM A STOP THEN SLAMS INTO GEAR... MOTOR SOUNDS LIKE A DIESEL AT START UP QUIETS SOME, YET ALL THIS IS SUPPOSE TO BE "NORMAL". *AK (TIRESIZE: 235/75/R16)

BOTH FRONT TIRES ARE WEARING AND DEALER SAYS THERE IS NOTHING WRONG, AND WILL NOT REPAIR FRONT END. *AK

THE TIRE SIZE IS LT245/75R16. THERE WASN'T ENOUGH ROOM TO FIT IT ALL IN THE SPACE PROVIDED. AFTER CHANGING THE TIRE, I FOUND THAT A LUG IN THE TREAD WAS TORN FROM THE TIRE WITH A ONE INCH TEAR. IT WAS NOT A STRAIGHT LINE, AND IT FOLLOWED THE CONTOUR OF THE SIDE OF THE LUG. THIS TOLD ME THAT NOTHING PUNCTURED THE TIRE. I HAVEN'T CONTACTED FIRESTONE YET. I HAVE THE TIRE AND DON'T WANT TO GIVE IT UP. I HAVE BEEN DISPLEASED WITH HAVING THESE TIRES ON MY TRUCK, BUT THE DEALER WOULDN'T REPLACE THEM. NOW I'VE HAD A FAILURE AND I KNOW YOU HAVE BEEN INVESTIGATING THESE TIRES, AND I WANT TO ADD MY NAME TO THE LIST OF PEOPLE WITH PROBLEMS, WITH THE HOPE THAT I CAN GET ALL FIVE OF MY TIRES REPLACED. I ALSO AM HOPING THAT SOMETHING CAN BE DONE THAT WILL KEEP...