2013 CHEVROLET SILVERADO 1500 Structurebody Problems

55 NHTSA complaints on file

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Structurebody Issues in the 2013 CHEVROLET SILVERADO 1500

55 structurebody complaints have been filed with NHTSA for the 2013 CHEVROLET SILVERADO 1500. Of these, 3 involved a crash, 0 involved a fire, and 0 resulted in injury.

55
Complaints
3
Crashes
0
Fires
0
Injuries
0
Deaths

All Structurebody Complaints

#11674232 |
I was sold a vehicle by a dealership with a completely unsafe frame. The frame is very rotted and has multiple holes and as well as a split open portion on the drivers side that extends down most of the frame. This issue was undisclosed by the dealer. There was also a discovery of rotted suspension components making the vehicle extremely dangerous to myself and others. Another undisclosed issue would be that this vehicles engine does not match the vin number.
#11640764 |
2013 Silverado has sustained extensive corrosion damage to frame making vehicle unusable. Obviously, extremely widespread problem that GM has acknowledged was caused by improperly treated frames in a technical service bulletin but no recall has been forced upon them like was done to Toyota years ago for the exact same malfeasance. The truck was always cared for. Severe safety hazard being caused by GM’s poor choices.
#11617256 |
The frame of this vehicle is unsafely rusted out, this vehicle has low miles and frame should not have rusted out like it has.
#11614354 |
Main frame rails have rusted completely through on both sides. Inside by fuel tank. Many other GM owners have reported this issue online. Truck only has 136k and will not pass inspection. Known defect for the factory undercoating was dealer fixed three times prior to the 6 year warranty being expired. It was noted and fixed on the date of purchase in 2013.
#11610369 |
Due to a failure to properly prepare the frame (GM Service Bulletin 19-NA-255), the frame of my 2013 Chevrolet Silverado has rusted and cracked due to the extensive rusting. I was made aware of this issue by my mechanic while repairing another unrelated issue. Had I not taken my vehicle in for service, I may not have been made aware and the damage could have gotten detrimental to safely operate. My vehicle only has 122,109 miles on it. This rusting jeopardizes the entire structure of my vehicle and all of the components attached to the frame. GM is aware that this is an issue for model years 2011-2024 and has yet to recall the vehicles to remedy the problem.
#11591734 |
The frame of my 2013 Silverado has rusted through and the car is no longer safe to drive. It has 94K miles and is otherwise in perfect condition. Last year I had the cross members of the frame replaced because they were totally rotted through. My truck was the 24th Chevy that Amherst Welding had repaired that year. I traded my 2000 Silverado in 2013 to buy my current truck, and the frame on the 2000, was totally sound, and had a lot of life left in it at over 1000K. Toyota replaced the Rusting frames on their trucks, and so should Chevy. I could provide photos if necessary ... I saw the rotted frame when the truck was on a lift.
#11590856 |
An independent service center noted the integrity of my frame is compromised due to severe rust. The rear passenger side area of the frame near the gas tank is falling off and holes can be poked thru it. My safety is put at risk if I were to get in an accident or even minor collision. Potential for parts to abruptly break due to the rust/corrosion. No warning lamps or messages have appeared.
#11586900 |
Truck failed inspection due to cracked frame and excessive rust.
#11576276 |
I took my 2013 Silverado to my local mechanic for an airconditioning repair. While the mechanic was checking the undercarriage he discovered the frame had cracked due to corrosion on the passenger side just behind the cab. My truck has 144k miles and I am apalled that this has happened so soon. This level of corrosion seems very advanced for a 11 year old truck with below average mileage.
#11568672 |
In June 2023 I was doing some minor work and inspection on my 2013 Silverado, while under the truck looking for possible issues before taking a trip to Colorado I noticed the frame had a hole in it, after further inspection of the complete frame and undercarriage I found holes all throughout the frame and also cracks in 2 locations. The truck had 85k, the body is solid, and in great condition, kept in a heated garage. In June I went to a Chevrolet dealer to have an air bag recall repair done, at that time the mechanic did a complete inspection of the undercarriage and never mentioned the safety issue with the rusting frame. I decided to go back to the dealer to question a possible frame recall, in my discussion with 3 service writers they assured me there was no recalls or safety bulletins regarding this. Being highly...
#11562110 |
The frame has completely rusted out and the vehicle is no longer roadworthy. Mechanic was shocked it didn’t snap while on the road. Only has 113k miles. Apparently this is a known major issue with these vehicles and costing owners thousands of dollars due to incorrect manufacturing of the frames. Please hold the manufacturer accountable for this defect before someone does get hurt.
#11550800 |
I went to get a Virginia Inspection and found that the frame on both sides near the fuel tank was rusted completely through. The truck has no other rust spots anywhere.
#11540844 |
The frame has rusted with holes and is flaking away. The local dealer would not take the truck on trade because of the extensive rust and liability of reselling it.
#11540003 |
2013 silverado was in for a fuel leak, which turned out to be a rusted out fuel pump and gas line. However the mechanic found that the frame on either side of the gas tank was severely rusted and recomended to NOT do the repair because the truck was now worthless and would not pass a safety inspection. The truck has only 53500 miles and has been frequently washed underneath and stored mostly inside. A frame repair shop can weld a steel cap over the frame in the affected areas at a cost of over $2000. Seems like GM should bear some responsibility for such poor quality.
#11525301 |
On my 2013 Chevy Silverado with only 70000 miles I noticed a clunk noise when driving. After bringing it to the dealer I was told the frame was rusted beyond repair. It is not safe to drive at this point. The frame was treated with a wax coating by GM that basically covered the rust for years. It was only till now the wax coating is flaking off exposing holes in the frame. The rear shock mount is barely hanging on to the cross support which is crumbling away. After doing some research I found others silverado owners are experiencing the same thing. I was told by the dealer that it would cost $7000 to put a new frame on. They also told me GM doesn't make that frame anymore and they can't even find any salvage frames. I was planning on towing my travel trailer for many camping trips...
#11524906 |
Frame of truck is completely rusted out, truck has only 88,000 miles. The body of the truck is in perfect condition with no rust but the frame is shot! This will be over 4,500 dollars to repair, this seems to be a common issue in the Chevy and GMC trucks. I did see on a web site GM had issues on application of a wax sealer on the frames that was thought to be discoverd in 2020. I contacted Chevy at 1-800-222-1020 call center and was told at this time it is out of warranty and thank you for being a valued Chevy customer! I have never had a vehicle in my life of 63 years have a bad frame like this, my wife and I have had over 19 GM vehicles in our life but never a issue like this! These frames are worse than the Toyata Tacoma frames!...
#11508487 |
FRAME RUSTED OUT , BROKE AND HOLES IN IT . GM IS AWARE AND WONT REPLACE. THE TRUCK IS WORTHLESS AND I STILL OWE 19K ON IT. SOMETHING MUST BE DONE .
#11503304 |
FRAME IS STARTING TO RUST AFTER 60,000 MILES OF BEING WASHED REGULARLY. AN INVESTIGATION NEED TO BE PERFORMED TO DETERMINE IF MANY SIMILAR MODLES HAVE THIS ISSUE AND ISSUE A FREE FRAME REPLACEMENT IF ITS DETERMINED THAT THE ANTI CORROSION COATING FAILED.
#11496315 | Crash
The vehicle is unsafe to operate around pedestrians and other roadside objects because of the poor visibility, especially at critical moments where visual confirmation is needed like crosswalks, intersections, and parking lots. The A pillars, side mirrors, and tall front profile, block the driver from visually confirming hazards and pedestrians at crosswalks and intersections. While driving, I made a right hand turn and attempted to park roadside. The vehicle was blocking my view of cement barriers placed in the parking space before mine, and the vehicle collided with the barriers. Also, many times I have had to stop just after entering an intersection to keep from hitting a pedestrian, because the vehicle blocked my view.
#11481619 |
Frame rusted and broke in 2 places!!!!!! 54,000 miles. No accident!!!!
#11445700 |
Frame already has holes from rust after only 8 years and was well kept and washed regularly. The vehicle also has about 85k miles
#11439275 |
1/ PREMATURE RUST ALL OVER FRAME. FRAME RAIL IS ROTTED THRU AND WILL COLLAPSE IN AN ACCIDENT ALDO WILL NOT PASS A SAFTY INSPECTION . THIS TRUCK HAS APPROV. 70,000 MILES ON IT. THERE ARE AMNY THREADS ALL OVER TH INTERNET WITH OTHER PEOPLE WITH THIS PROBLEM.G M KNOWS ABOUT IT 2/ I HAVE NOT BROUGHT IT TO A DEALER BECAUSE I ALREADY KNOW WHAT THE ANSWER IS i HAVE HAD GM TRUCKS ALL OF MY LIFE ( IM 68) I HAVE NEVER HAD A FRAME ROT OUT. I DID SPEAK TO A FRIEND IN THE PARTS DEPARTMENT AT A DEALER AND HE KNEW ALL ABOUT THE PROBLEM AND TOLD ME HE HAS NO KNOWLEDGE THAT GM WILL RECALL THEM LIKE TOYATA DID YEARS AGO. I CAN'T EVEN TRADE IT IN BECAUSE THE DEALER ALREADY KNOWS THE FRAME WILL BE A PROBLEM AND GIVE ME NOTHING FOR A 28,000 TRUCK...
#11403998 |
PERSONAL MECHANIC NOTED ROTTING FRAME AREAS, TUBES BETWEEN MAIN FRAME SUPPORTING GAS TANK AND CONNECTING SHOCK ABSORBERS. METAL FABRICATING BUSINESS CONSULTED AND WHEN GAS TANK WAS REMOVED AND ENTIRE MAIN FRAME EXPOSED SEVERE RUSTING OF MAIN FRAME ON BOTH SIDES NOTED. APPEARS ENTIRE FRAME SHOULD BE REPLACED OR EXTENSIVE WELDING OF NEW METAL ONTO EXISTING FRAME. THE REAR PASSENGER SHOCH BROKE OFF AND FELL ONTO THE HIGHWAY PRIOR TO THIS. THE GAS TANK WAS NEAR FALLING OFF TOO. SEE ATTACHED PICTURES.
#11387053 |
IMY 2013 CHEVY Z21 HAS STARTED LEAKING SROUND THE LIGHT ON TOP AND BACK LIGHT ON THE HOOD OF THE TRUCK. I NOTICED WET SPOT ON BACK PART OF HEADLINER AND SOME MOLD IN THE AREA. I HAVE FOUND WHERE OTHER PEOPLE HAVE SAID THE SAME PROBLEM ON THEIR 2013 SILVERADO, I CAN'T FOUND ANY RECALLS ON THIS. I FEEL THERE NEEDS TIO BE A RECALL FROM WHAT I HAVE FOUND ABOUT THIS.. MY 3 YEAR OLD SON RIDES IN THE BACKSEAT RIGHT WHERE THE LEAK IS.AND I'M AFRAID IT COULD MAKE HIM SICK
#11352133 |
THE DRIVER DOOR HANDLE (BOTH THE INTERIOR OR EXTERIOR HANDLES) WOULD NOT OPEN THE DOOR WHEN STOPPED. THE REPAIR SHOP SHOWED ME A SMALL POT METAL ARM THAT BROKE INSIDE THE DOOR PANEL AND CAUSED THE PROBLEM. WHILE NOT AN ISSUE BY ITSELF, IF THE AUTO WAS IN AN ACCIDENT, THIS WOULD NOT HAVE ALLOWED THE DRIVER TO EXIT THE VEHICLE, DEPENDING ON THE FINAL RESTING POSITION. FURTHER ADDING TO THIS IS THAT THE ISSUE APPEARED FOR A DAY, THEN THE DOOR WORKED FINE FOR 2 MORE DAYS BEFORE BECOMING PERMANENTLY NON-FUNCTIONING.
#11351906 |
I NOTICED EXCESSIVE FRAME RUST. CONTACTED MY LOCAL DEALER AND THEY TOOK THE TRUCK IN FOR PROPER FIX. RUST WAS SUPPOSEDLY GROUND OFF AND FRAME AND UNDERCARRIAGE WERE UNDERCOATED. APPARENTLY THE FACTORY WAX COATING WAS NOT PROPERLY CLEANED BEFORE PAINT. I RECENTLY NOTICED THE RUST IS BACK ON THE FRAME AND FRONT STEERING PARTS. THIS TRUCK HAS ONLY 16,000 MILES, IS GARAGE KEPT AND HAS RARELY BEEN DRIVEN IN WINTER MONTHS.
#11342790 | Crash
TRUCK WAS HIT ON FRONT DRIVER SIDE BY ANOTHER VEHICLE. THE FRAME WAS BENT AND THE LEFT SIDE WAS ALSO DAMAGED. AIRBAGS WERE RELEASED. FRONT TIRES WERE DAMAGED. THIS OCCURRED ON JULY 9, 2020. INSURANCE AND REPAIR COMPANY ARE TRYING TO FIX IT WITH OTHER PARTS. I WAS IN MOTION ON A SIDE STREET AND A SPEEDING VEHICLE THAT I DID NOT SEE HIT ME.*DT*JB
#11338737 |
CRACKED DASH ABOVE THE DRIVER SIDE AND AROUND THE PASSENGER SIDE AIRBAG. DUE TO EITHER CHEAP MATERIAL OR DEFECT IN MATERIAL. VEHICLE IS GARAGE KEPT AND WAS STATIONARY WHEN CRACKS APPEARED ON BOTH SIDES. GARAGE TEMPERATURE WAS 76 DEGREES THE DAY CRACKS HAPPENED.
#11307843 |
PAINT HAS PEELED OFF ABOVE THE WINDSHIELD, PAINT LOOKS VERY THIN AND BRITTLE. DASHBOARD HAS TWO CRACKS NEAR THE PASSENGER AIRBAG. I AM WORRIED THAT IF THE AIRBAG EVERY WENT OFF THE PIECE OF PLASTIC WILL BE SHOT OFF AND BE A PIECE OF SHRAPNEL IN AN ACCIDENT.
#11192750 |
FINDING HIGH LEVEL OF SURFACE RUST ON SILVERADO FRAME
#11186900 |
I HAVE FOUND CRACKS IN THE DASH DIRECTLY CONNECTED TO THE SUPPORT BRACES FOR THE PASSENGER SIDE AIR BAG, IN CASE OF DEPLOYMENT THE SHARDS OF BROKEN PLASTIC CAN IMPALE INTO AN INDIVIDUAL CAUSING INJURY OR DEATH
#11180513 |
DASH HAS CRACKED NEAR PASSENGER AIRBAG, HEARD A LOUD POP WHILE DRIVING DOWN INTERSTATE THEN NOTICED THE CRACK, POOR QUALITY PLASTIC OR OTHER ISSUE IS OCCURRING TO THOUSANDS OF VEHICLES, HOW LONG BEFORE SOMEONE GETS SERIOUSLY INJURED BEFORE IT GETS INVESTIGATED
#11173204 |
PAINT PEELING OFF VEHICLE.
#11144219 |
PAINT IS CHIPPING AND PEELING ALONG UPPER WINDSHIELD. THERE HAVE BEEN NO ROCKS OR HAIL OR ANY OTHER REASON FOR THIS TO HAPPEN. A FLAKE CAME OFF ONE DAY AND AS TIME WENT BY I BEGAN TO NOTICE MORE AREAS. UPON A GOOGLE SEARCH OF CHEVY FORUMS I FIND THAT THIS IS NOT AN UNCOMMON ISSUE, RIGHT DOWN TO THE SPECIFIC YEAR/MAKE/MODEL AND AREA OF DAMAGE.
#11120558 |
RIGHT REAR EXTERIOR DOOR HANDLE CAME LOOSE, RARELY USE BACK DOORS WENT TO OPEN ONE DAY AND IT WAS LOOSE. THEN THE DRIVERS DOOR HANDLE BROKE A FEW MONTHS LATER.
#11103741 |
DASH AND AIRBAG SUPPORT SYSTEM CRACKED IN MULTIPLE AREAS. POSING A SAFETY RISK
#11100783 |
PAINT HAS CONTINUED TO CHIP OFF THE BODY OF THE VEHICLE IN LARGE SECTIONS. THE BODY SHOPS HAVE COMMENTED THAT THEY HAVE SEEN NUMEROUS ISSUES INVOLVING CHEVROLET PAINT. CHEVROLET KNOWS THE PRIMER UNDER THE PAINT IS DEFECTIVE. CHEVROLET HAS NOT DONE ANYTHING TO CORRECT THIS ISSUE.
#11092484 |
I TAKE GOOD CARE OF MY DASH, I PUT A BLANKET OVER IT AND A SUN VISOR TO PROTECT IT FROM THE SUN. YET, IT STILL MANAGED TO GET A CRACK. I BELIEVE IT MIGHT BE DUE TO GM USING CHEAP MATERIAL OR OVER TIGHTENING THE DASH. THIS HAD TO HAPPEN ON A VERY HOT DAY WHEN MY TRUCK WAS PARKED.
#11066049 |
TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED ABOVE THE PASSENGER SIDE AIR BAG. THE CONTACT STATED THAT THE AIR BAG AND WIRES WERE NOT EXPOSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 50,000.
#11063054 |
AFTER TAKING A 780 MILE ROUND TRIP TO MISSOURI FROM TEXAS, WHEN FILLING UP I NOTICED THAT THE PAINT HAD PEELED OFF IN LARGE CHUNKS AT THE HOOD AND ROOF. HAS SEVERAL SMALL AREAS THAT THE PAINT IS CHIPPING. IT LOOKS AS IF THE PAINT WILL NOT ADHERE TO THE BODY ANYMORE.
#11025287 |
THE DASH BOARD CRACKED RIGHT ABOVE THE AIRBAG ON TH PASSENGER SIDE IN THE DRIVEWAY PARK OUTSIDE THE HOUSE
#11005088 |
PAINT IS PEELING ON ROOF. HAS BEEN FOR WELL OVER A YEAR. GM DEALER SAID IT WAS FROM A STONE BRUISE, AND I WAS OUT OF WARRANTY PERIOD. PEELING ABOVE WINDSHIELD IS FROM DRIVERS SIDE ALL THE WAY TO PASSENGER'S SIDE. HOOD IS NOW STARTING TO PEEL.
#11001232 |
THE DASHBOARD AROUND THE FRONT PASSENGER AIRBAG IS CRACKED. UNKNOWN WHEN IT CRACKED.
#10985786 |
TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE DASHBOARD CRACKED AT THE LOCATION OF THE PASSENGER SIDE AIR BAG WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE WARRANTY EXPIRED AND NOTHING COULD BE DONE. THE MANUFACTURER STATED THAT THE FAILURE WOULD BE INVESTIGATED. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000. UPDATED 07/11/17*LJ *AS
#10972407 |
THE DASH CRACKED AND GETTING WORSE ON THIS 40,000.00 TRUCK.THIS IS A VERY COMMON DEFECT FROM MY INTERNET SEARCH.IT ONLY HAS 70,000 MILES,THE SUN CRACKED IT AND THE ELECTRICAL SYSTEM COULD BE EFFECTED LATER.REDICULOUS,NEVER HAD A NEWER MODEL CRACK LIKE THIS,VERY CHEAP!THE VEHICLE WAS STATIONARY I THINK WHEN WIFE SPOTTED IT.THEY SHOULD FIX THIS MESS.
#10978533 |
THE DASH CRACKED ON MY 2013 CHEVROLET SILVERADO 1500 ON THE CORNER THAT SURROUNDS THE PASSENGER AIRBAG. THE VEHICLE WAS PARKED STATIONARY OVER NIGHT.
#10944548 |
I WENT TO OPEN MY DRIVERS SIDE DOOR INSIDE AND THE HANDLE SNAPPED OFF IN MY HAND ,I CALLED MY DEALER AND WAS TOLD THEY WOULD NOT COVER THIS UNDER MY WARRANTY, I TOOK MY TRUCK TO A BODY SHOP WHERE THE OWNER TOLD ME I WOULD HAVE TO PURCHASE THE WHOLE INTERIOR DOOR PANEL OF A LIST PRICE OF 430 DOLLARS , HE CALLED A GM DEALER TO ORDER THE PANEL, AND WE WERE BOTH TOLD THAT THIS IS A VERY COMMON PROBLEM WITH THIS TRUCK IT IS A DEFECT IN THE MANUFACTURING , AND HE TOLD ME TO CONTACT GM AND THEY WOULD HELP ME OUT WITH THIS ISSUE , I DID E-MAIL CHEVROLET , AND ON 12-31-2016, RECEIVED A PHONE CALL FROM A VERY NICE WOMAN WHO TOLD ME I AM COVERED UNDER MY EXTENDED WARRANTY THAT I PURCHASE FOR THIS REPAIR , AND THAT I WOULD...
#10924225 |
BOUGHT TRUCK USED WITH 22000 MILES ON IT AND WENT TO CHECK SPARE TIRE AREA AND FOUND THE FRAME HAD A LOT OF RUST WHERE THE UNDERCOAT HAD PEALED OFF. WENT TO DEALER AND THEY SAID IT WOULD COST THEM ABOUT $1000 TO REPAIR AND WOULD COST ME $350 DUE TO THE WARRANTY WAS PAST THE 3 YEARS.
#10906189 |
TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE DASHBOARD WAS FRACTURED IN SEVERAL POSITIONS, INCLUDING OVER THE FRONT PASSENGER SIDE AIR BAG. IN THE EVENT OF A CRASH, THE AIR BAG WOULD NOT FUNCTION AS INTENDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
#10899732 |
THE DASH HAS CRACKED WHERE THE PASSENGER AIR BAG COVER. IT APPEARS THAT IF THE AIR BAG WERE TO DEPLOY THE DASH COULD FRACTURE FURTHER AND CAUSE BODILY HARM.
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