2011 CHEVROLET HHR Wheels Problems

Heading home , going over the bridge @ 20mph from the nationals field going south bound heading towards south capital exit. Traveling On the right side of the road , I approached and drove over the metal sewer drainage that’s not properly in the ground leveled which caused damage to my vehicles suspension. Immediately after the impact , I started hearing a strange noise as well as when I moved the steering wheel. I took my vehicle to Sears auto center on 7/01/21to be evaluated and explained the incident. I couldn’t avoid the drainage due to another vehicle was on the left side of the road . I had to pay $1,111.92 out of my pocket and would like my money back. This drainage isn’t in the ground properly which caused the problem to my vehicle. Is unavoidable especially if there’s an vehicle directly across from you.

THE ECM CAME ON WITH NO WARNING CAUSING THE VEHICLE TO VEER OFF THE ROAD TO THE RIGHT AND SKIDDING THIS HAPPENED THREE TIMES IN THE PAST YEAR WHICH IS SCARY AT BEST ALSO THERE IS A SMELL OF EXHAUST AND FUEL IN THE CABIN. *TR

TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE LUG NUTS FRACTURED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT BOTH FRONT RIMS WHERE BENT. THE CONTACT THEN TOOK HER VEHICLE TO A PRIVATE MECHANIC FOR A SECOND OPINION AND THEY STATED THAT BOTH FRONT TIRES WHERE UP TO STANDARD. THE CONTACT STATED THAT THE VEHICLE WOULD NOT KEEP LUG NUTS ON THE TIRES FOR LONGER THEN A WEEK AND A HALF. THE MANUFACTURER WAS MADE AWARE OF PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 79,220. THE VIN WAS NOT AVAILABLE.

I'VE BEEN HAVING PROBLEMS WITH MY RIGHT FRONT END SINCE I BOUGHT THE CAR. WHEN I CUT THE WHEEL HARD TO THE RIGHT, IT MAKES A LOUD THUMPING NOISE LIKE SOMETHING IS GOING TO POP OFF. IT MAKES THE MOST NOISE IN A SLOW OR PARKING MOVEMENT. THEN I TAKE IT IN AND THEY PUMP UP THE TIRES WITH AIR, AND SAY THERE'S NOTHING WRONG WITH IT. THEN THE AIR LOW LIGHT FOR THE TIRES COMES ON. YOU FILL IT UP, AND THEN ANOTHER ONE COMES ON. THEN CHECK THE AIR BAG POPS ON. I'VE EVEN EXPERIENCED THE CAR LITERALLY FEELING LIKE THE MOTOR IDLING REAL LOW TO ALMOST SHUT OFF. THIS HAS HAPPENED ATLEAST 3 TIMES. I WAS ONLY DOING ABOUT 25 MILES AN HOUR, BUT IT WAS REALLY COLD OUTSIDE. EVERYTIME I HAVE TAKEN IT FOR REPAIR, THEY HAVE SAID, WE CAN'T FIND ANYTHING WRONG. *TR