2019 CHEVROLET 5500HD — Problems, Recalls & Safety Data
N/A
Safety Rating
8
Owner Complaints
3
Recalls
6
Service Bulletins
0
Investigations
Overview of the 2019 CHEVROLET 5500HD
The 2019 CHEVROLET 5500HD has received a total of 8 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 5 recall campaigns affecting this vehicle, covering issues with SERVICE BRAKES, HYDRAULIC, SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE. 6 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Fuelpropulsion System (2 complaints), Service Brakes (2 complaints), and Electrical System (1 complaint).
Recalls for the 2019 CHEVROLET 5500HD
NHTSA has recorded 5 recalls for the 2019 CHEVROLET 5500HD, potentially affecting up to 43,128 vehicles.
Recall 23V266000 — SERVICE BRAKES, HYDRAULIC
| 40,428 vehicles affected
Defect: General Motors. LLC (GM) is recalling certain 2019-2023 Chevrolet 4500HD, 5500HD, and 6500HD Medium-Duty trucks. The brake pressure sensor assembly may leak brake fluid into the brake pressure switch and cause an electrical short-circuit.
Consequence: An electrical short in the brake pressure switch can overheat the circuit and increase the risk of a fire while driving or parked.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the master cylinder pressure sensor and inspect the wire harness, replacing it, if necessary, free of charge. Owner notification letters were...
View full details →Recall 21V194000 — SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE
| 258 vehicles affected
Defect: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2015-2017 Isuzu NPR, Reach, 2016-2020 Isuzu NPR XD, NPR HD, NQR, 2016-2021 Isuzu NRR, 2017-2020 Chevrolet 4500XD, 4500HD, 5500HD, and 2020 Chevrolet 5500XD vehicles. The U-bolt nuts for the rear axle may not have been properly tightened and may loosen, causing the axle to misalign.
Consequence: The misalignment may cause the propeller shaft to separate, causing a loss of power to the rear wheels and a stall, increasing the risk of a crash.
Remedy: Isuzu will notify owners, and dealers will inspect and, if needed, replace and tighten the rear axle U-bolt nuts, free of charge. The recall began on April 23, 2021. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for...
View full details →Recall 21V194000 — SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE
| 258 vehicles affected
Defect: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2015-2017 Isuzu NPR, Reach, 2016-2020 Isuzu NPR XD, NPR HD, NQR, 2016-2021 Isuzu NRR, 2017-2020 Chevrolet 4500XD, 4500HD, 5500HD, and 2020 Chevrolet 5500XD vehicles. The U-bolt nuts for the rear axle may not have been properly tightened and may loosen, causing the axle to misalign.
Consequence: The misalignment may cause the propeller shaft to separate, causing a loss of power to the rear wheels and a stall, increasing the risk of a crash.
Remedy: Isuzu will notify owners, and dealers will inspect and, if needed, replace and tighten the rear axle U-bolt nuts, free of charge. The recall began on April 23, 2021. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for...
View full details →Recall 21V194000 — SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE
| 258 vehicles affected
Defect: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2015-2017 Isuzu NPR, Reach, 2016-2020 Isuzu NPR XD, NPR HD, NQR, 2016-2021 Isuzu NRR, 2017-2020 Chevrolet 4500XD, 4500HD, 5500HD, and 2020 Chevrolet 5500XD vehicles. The U-bolt nuts for the rear axle may not have been properly tightened and may loosen, causing the axle to misalign.
Consequence: The misalignment may cause the propeller shaft to separate, causing a loss of power to the rear wheels and a stall, increasing the risk of a crash.
Remedy: Isuzu will notify owners, and dealers will inspect and, if needed, replace and tighten the rear axle U-bolt nuts, free of charge. The recall began on April 23, 2021. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for...
View full details →Recall 19V835000 — WHEELS:LUGS/NUTS/BOLTS/STUDS
| 1,926 vehicles affected
Defect: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2017-2020 NPR-HD, 2019-2020 NPR-XD, NQR, NRR, Chevrolet 4500HD, Chevrolet 5500HD and Chevrolet 5500XD, and 2020 Chevrolet 4500XD vehicles. The lug nuts on the rear outer wheels may not have been properly tightened when installed onto the rear axles.
Consequence: If the lug nuts were not properly tightened, they can loosen, causing the to wheel separate from the vehicle, increasing the risk of a crash.
Remedy: Isuzu will notify owners, and dealers will inspect the rear outer wheel lug nuts and tightening or replacing them as necessary, free of charge. The recall began December 20, 2019. Owners may contact Isuzu customer service at 1-866-441-9638 or Chevrolet...
View full details →Owner Complaints for the 2019 CHEVROLET 5500HD
8 complaints have been filed with NHTSA for the 2019 CHEVROLET 5500HD. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Fuelpropulsion System | 2 | 0 | 0 | 0 | 0 |
| Service Brakes | 2 | 0 | 0 | 0 | 0 |
| Electrical System | 1 | 0 | 0 | 0 | 0 |
| Engine | 1 | 0 | 0 | 0 | 0 |
| Power Train | 1 | 0 | 0 | 0 | 0 |
| Service Brakes Hydraulic | 1 | 0 | 1 | 0 | 0 |
Most Recent Complaints
The contact owns a 2019 Chevrolet Silverado 6500 Commercial Vehicle. The contact stated that the recall repair of NHTSA Campaign Number: 23V266000 (Service Brakes, Hydraulic) was previously performed on the vehicle. The contact stated while the driver was driving 55-60 MPH uphill, he noticed smoke coming from underneath the driver's side of the hood. The contact stated that the driver depressed the brake pedal several times, but the brake pedal went down to the floorboard, and the vehicle failed to respond. The driver veered to the side of the road and allowed the vehicle to roll to a stop. The messages "Engine Power Reduced" and "Service Emission System" were displayed. The driver exited the vehicle and noticed that there was fire coming from underneath the driver's side of the hood, by the firewall. The driver attempted to extinguish the fire with a fire extinguisher but was unable to. The fire was extinguished by the fire department. A fire department report and a police report were not filed. The driver did not sustain any injuries. The contact stated that the vehicle burned to the ground from the front end to the cabin of the vehicle. Additionally, the contact stated that the fire had extended to the flatbed. The vehicle was towed to the company's location. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 180,000.
Sudden catastrophic fuel system failure due to contamination fuel and fuel filter bypass, yes it is available to inspect. Truck shut off during operations and did not restart, the vehicle is at the dealership to replace High pressure fuel pump, lines, fuel rail and injectors. After the the truck died there was a message in the message center "water in fuel, service". The truck never sputtered, no loss of power or engine light. No codes were thrown either.
WHEN DRIVING, IT FEELS LIKE IM RIDING ON RUMBLE STRIPS. TRANSMISSION FEELS LIKE ITS SLIPPING WHEN DRIVING AT LOWER SPEEDS AND WHEN ON THROTTLE, LIKE GOING UP HILL. DO NOT NOTICE A DIFFERENCE IN 4X4 MODE. TRUCK ALSO HAS HARD SHIFTING FROM 1-2 AND 2-3RD GEAR.
MY TRUCK WILL STOP RUNNING AT FREEWAY SPEEDS WITH NO ENGIN LIGHT HAVE HAD TO STOP IN TRAVEL LANE TO RESTART THE TRUCK THE BRAKES WILL SHAKE STEERING WHEEL OUT OF YOUR HANDS AND MUTIPUL EMISSION RELATED ENGIN LIGHTS DAILY THE TRUCK IS ONLY 3 WEEKS OLD THE ENGIN BRAKE SHIFTS FROM OVER DRIVE TO 3RD OR SECOND GEAR REDLINING THE MOTOR AND U HAVE TO APPLY WIDE OPEN THEOTTLE WHILE PULLING A TRAILER DOWN A STEEP GRADE VERY UNSAFE
Safety Rating for the 2019 CHEVROLET 5500HD
NHTSA has not yet tested the 2019 CHEVROLET 5500HD in its New Car Assessment Program.
Technical Service Bulletins for the 2019 CHEVROLET 5500HD
General Motors, LLC has issued 6 technical service bulletins (TSBs) for the 2019 CHEVROLET 5500HD. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
05-06-04-022T — ENGINE AND ENGINE COOLING
This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
17NA050 — ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
This informational bulletin explains how a health report is required when doing repairs on LCF vehicles.
21NA270 — TIRES
This informational bulletin provides information for dealers/technicians on Vibration Caused by Tires.
030604017O — FUEL SYSTEM, DIESEL
This Informational Bulletin provides information on availability of Diesel Fuel additives.
20NA150 — ELECTRICAL SYSTEM
This technical bulletin provides repair information to correct a customer concern of Glow Plug Control Module Update for P133x and/or P067x.
N192288520 — SUSPENSION
Customer Satisfaction Program - Drivers of certain 2019 model year Chevrolet Silverado 5500HD/6500HD vehicles have reported harsh/rough/unacceptable ride quality from their vehicles. A combination of high capacity suspension components, relatively low curb weight and light front axle loading produces poor ride quality. Dealers will install updated cab mounts and shocks.
NHTSA Investigations for the 2019 CHEVROLET 5500HD
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the CHEVROLET 5500HD
- 2017 CHEVROLET 5500HD — 0 complaints
- 2018 CHEVROLET 5500HD — 0 complaints
- 2019 CHEVROLET 5500HD (current)
- 2020 CHEVROLET 5500HD — 0 complaints
- 2021 CHEVROLET 5500HD — 0 complaints
- 2022 CHEVROLET 5500HD — 0 complaints
- 2023 CHEVROLET 5500HD — 0 complaints
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