2011 CADILLAC STS — Problems, Recalls & Safety Data

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N/A

Safety Rating

9

Owner Complaints

1 Crash

0

Recalls

NO ACTIVE RECALLS

10

Service Bulletins

0

Investigations

Overview of the 2011 CADILLAC STS

The 2011 CADILLAC STS has received a total of 9 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). 10 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Electrical System (3 complaints), Service Brakes (2 complaints), and Exterior Lighting (1 complaint).

Recalls for the 2011 CADILLAC STS

There are no recalls on file with NHTSA for the 2011 CADILLAC STS. No Active Recalls

Owner Complaints for the 2011 CADILLAC STS

9 complaints have been filed with NHTSA for the 2011 CADILLAC STS. Below is a breakdown by vehicle component.

Most Recent Complaints

#11634057 | STEERING | | N/A miles
The steering wheel became uncontrollable while idle and can't turn the steering wheel without picking up speed. While stopped you can't turn the steering wheel, it's like trying to turn it while the engine is off.
#10913653 | ELECTRICAL SYSTEM | | N/A miles
WE OWN A 2011 CADILLAC STS. RECENTLY MY WIFE WAS LEAVING FOR WORK AND ALL OF A SUDDEN I FELT THE HOUSE SHAKE. MY WIFE WAS REVERSING OUT OF THE DRIVEWAY WHEN SHE APPLIED THE BRAKES. THE PEDAL WAS SO HARD SHE COULD NOT PRESS THE PEDAL DOWN. TO AVOID A CRASH SHE PUT THE CAR INTO DRIVE TO KEEP IT FROM GOING INTO THE STREET. ONCE SHE WAS ABLE TO KEEP THE VEHICLE OUT OF THE STREET SHE PUT THE CAR IN NEUTRAL, BUT THE BRAKES WERE STILL NOT RESPONDING. THATS WHEN OUR HOME BECAME OUR CAR STOPPER. I DROVE THE CAR AFTERWARDS AND THE BRAKE PEDAL WAS STILL HARD AND WOULD NOT HOLD THE CAR FROM MOVING WHEN IT WAS PUT INTO GEAR. I CONTACTED THE LOCAL DEALERSHIP WHO INFORMED ME THAT IT WOULD TAKE AT LEAST 3 TO 4 HOURS LABOR TO DIAGNOSE THE PROBLEM. THAT AT $149.99 PER HOUR. HE ALSO INFORMED ME THAT THEY HAD A VEHICLE IN EARLIER SAYING THE SAME THING AND THEY PRETTY MUCH REPLACED ALL OF THE BRAKING SYSTEM ON THE CAR AT THE COST OF OVER $3900.00. THAT IS CRAZY TO ME SO I WENT THROUGH THE CAR MYSELF. I REPLACED ALL BRAKES AND ROTORS, REPLACED THE BRAKE FLUID AND BLEED THE WHOLE BRAKE SYSTEM. ALL THAT FOR THE NEXT DAY THE SAME THING HAPPENED. I HAVE SINCE TRACED THE ELECTRICAL SIDE AND HAVE FOUND THAT THE VACUUM BRAKE ASSIST FUSE UNDER THE HOOD WAS BLOWN. I HAVE REPLACED THE FUSE BUT AS SOON AS YOU HIT THE BRAKE IT BLOWS THE FUSE AGAIN.
#10913653 | SERVICE BRAKES | | N/A miles
WE OWN A 2011 CADILLAC STS. RECENTLY MY WIFE WAS LEAVING FOR WORK AND ALL OF A SUDDEN I FELT THE HOUSE SHAKE. MY WIFE WAS REVERSING OUT OF THE DRIVEWAY WHEN SHE APPLIED THE BRAKES. THE PEDAL WAS SO HARD SHE COULD NOT PRESS THE PEDAL DOWN. TO AVOID A CRASH SHE PUT THE CAR INTO DRIVE TO KEEP IT FROM GOING INTO THE STREET. ONCE SHE WAS ABLE TO KEEP THE VEHICLE OUT OF THE STREET SHE PUT THE CAR IN NEUTRAL, BUT THE BRAKES WERE STILL NOT RESPONDING. THATS WHEN OUR HOME BECAME OUR CAR STOPPER. I DROVE THE CAR AFTERWARDS AND THE BRAKE PEDAL WAS STILL HARD AND WOULD NOT HOLD THE CAR FROM MOVING WHEN IT WAS PUT INTO GEAR. I CONTACTED THE LOCAL DEALERSHIP WHO INFORMED ME THAT IT WOULD TAKE AT LEAST 3 TO 4 HOURS LABOR TO DIAGNOSE THE PROBLEM. THAT AT $149.99 PER HOUR. HE ALSO INFORMED ME THAT THEY HAD A VEHICLE IN EARLIER SAYING THE SAME THING AND THEY PRETTY MUCH REPLACED ALL OF THE BRAKING SYSTEM ON THE CAR AT THE COST OF OVER $3900.00. THAT IS CRAZY TO ME SO I WENT THROUGH THE CAR MYSELF. I REPLACED ALL BRAKES AND ROTORS, REPLACED THE BRAKE FLUID AND BLEED THE WHOLE BRAKE SYSTEM. ALL THAT FOR THE NEXT DAY THE SAME THING HAPPENED. I HAVE SINCE TRACED THE ELECTRICAL SIDE AND HAVE FOUND THAT THE VACUUM BRAKE ASSIST FUSE UNDER THE HOOD WAS BLOWN. I HAVE REPLACED THE FUSE BUT AS SOON AS YOU HIT THE BRAKE IT BLOWS THE FUSE AGAIN.
#10744288 | VEHICLE SPEED CONTROL:CRUISE CONTROL | | 59,000 miles
2011 CADILLAC STS. CONSUMER WRITES IN REGARDS TO CRUISE CONTROL ACTIVATED ON ITS OWN. *SMD UPDATED 09/17/15*LJ UPDATED 09/21/15.*JB UPDATED 09/22/15*JB
#10717697 | ELECTRICAL SYSTEM | | 20,000 miles
TL* THE CONTACT OWNS A 2011 CADILLAC STS. WHILE DRIVING AT 40 MPH, ALL THE INSTRUMENT PANEL LIGHTS FAILED TO ILLUMINATE, THE NAVIGATION SYSTEM FAILED TO FUNCTION, AND THE BACK UP SENSORS CHIMED WITHOUT ANY OBJECT BEHIND THE VEHICLE. IN ADDITION, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000. THE VIN WAS UNAVAILABLE. UPDATED 7/29/15*CN UPDATED 10/17/2017*CN

View all Electrical System complaints →

Safety Rating for the 2011 CADILLAC STS

NHTSA has not yet tested the 2011 CADILLAC STS in its New Car Assessment Program.

Technical Service Bulletins for the 2011 CADILLAC STS

General Motors, LLC has issued 10 technical service bulletins (TSBs) for the 2011 CADILLAC STS. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

15-00-89-005 — EQUIPMENT ADAPTIVE/MOBILITY

This warranty administration bulletin provides dealership personnel with policy and procedure requirements for essential tools that include consumable parts (U.S. Only).

PIP4554J — POWER TRAIN

This Preliminary Information communication provides the technician with the steps on repairing a clunk noise after shifting from reverse to drive or drive to reverse and then accelerating. The concern is only with rear wheel drive 6L45 or 6L50 automatic transmissions with Regular Production Option Code MYA or MYB apply....

00-05-22-002N — SERVICE BRAKES

This informational bulletin provides information for Disc Brake Warranty Service and Procedures.

PIP5029C — ENGINE AND ENGINE COOLING

This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon an upper engine and valve...

PIC4740D — ELECTRICAL SYSTEM

This Preliminary Information communication provides information to the technician about vehicles with the Service Engine Soon light is on, Reduced engine power message, no crank, multiple warning lights on, transmission shifts hard, or the door locks cycle while driving. The Transmission Control Module or Engine Control Module may not communicate....

PIC5004B — STRUCTURE:BODY

This Preliminary Information communication provides information to the technician about vehicles that have water dripping out of the trunk decklid from behind the trim panel. Technician will need to seal the license plate grommets.

PIC4786B — EQUIPMENT

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

SB-11083 — ENGINE AND ENGINE COOLING:ENGINE

GM: 2011 CADILLAC CTS. THE PROCEDURE TO REPROGRAM THE ECM. *RM

SB06-08-110-004C — STRUCTURE:BODY:DOOR

CADILLAC: CHROME FINISH PEELING OFF INSIDE DOOR HANDLES (REPLACE HANDLES). *PE

SB-10201 — POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT

CADILLAC: UPDATE FOR INVENTORY AND CUSTOMER VEHICLES PROPSHAFT BOLTS INCOMPLETE HEAT TREATMENT-EXPIRES WITH BASE WARRANTY. PROVIDES SERVICE PROCEDURE TO REPLACE THE PROPSHAFT BOLTS ON CERTAIN MODEL YEAR VEHICLES. *PE

NHTSA Investigations for the 2011 CADILLAC STS

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the CADILLAC STS

View all CADILLAC STS model years →

Other CADILLAC Models

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