2002 CADILLAC ESCALADE — Problems, Recalls & Safety Data

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N/A

Safety Rating

164

Owner Complaints

16 Crashes 8 Fires

3

Recalls

ACTIVE RECALL

43

Service Bulletins

0

Investigations

Overview of the 2002 CADILLAC ESCALADE

The 2002 CADILLAC ESCALADE has received a total of 164 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 3 recall campaigns affecting this vehicle, covering issues with WHEELS:HUB, FUEL SYSTEM, GASOLINE, SEATS:FRONT ASSEMBLY:HEAD RESTRAINT. 43 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Electrical System (14 complaints), Service Brakes (11 complaints), and Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slip (10 complaints).

Recalls for the 2002 CADILLAC ESCALADE

NHTSA has recorded 3 recalls for the 2002 CADILLAC ESCALADE, potentially affecting up to 777,207 vehicles.

Recall 07E106000 — WHEELS:HUB

| 130,000 vehicles affected

Defect: CERTAIN FEDERAL-MOGUL REPLACEMENT WHEEL HUB ASSEMBLIES WITH THE BRAND NAMES: NATIONAL, CARQUEST P/NOS. 515020, 515021, 515025, 515053, 515054, 515059, AND 515060, SHIPPED BETWEEN JANUARY 23, 2006, AND DECEMBER 20, 2007, SOLD FOR LIGHT DUTY AND MEDIUM DUTY TRUCKS. THE INBOARD RETENTION NUT USED TO MAINTAIN HUB BEARING ASSEMBLY CAN LOOSEN RESULTING IN AN ABS LIGHT INDICATION, NOISE, AND/OR WHEEL SEPARATION.

Consequence: WHEEL SEPARATION CAN RESULT IN A VEHICLE CRASH.

Remedy: FEDERAL-MOGUL WILL NOTIFY CUSTOMERS AND WILL REPLACE THE HUB ASSEMBLY FREE OF CHARGE. THE RECALL BEGAN ON FEBRUARY 7, 2008. OWNERS CAN CONTACT FEDERAL-MOGUL TOLL-FREE AT 877-489-6659.

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Recall 06E043000 — FUEL SYSTEM, GASOLINE

| 88,303 vehicles affected

Defect: CERTAIN REPLACEMENT FUEL FILTERS, FRAM BRAND NAME P/N G3727, WITH DATE CODES X52911 THROUGH X60801 SEQUENTIALLY OR X600141 AND A MEXICO COUNTRY OR ORIGIN MARKING ON THE FUEL FILTER HOUSING MANUFACTURED FROM OCTOBER 18, 2005, THROUGH MARCH 21, 2006, SOLD FOR USE ON THE VEHICLES LISTED ABOVE AND ON CERTAIN SCHOOL BUSES. (TO SEE THE SCHOOL BUS ENGINE SIZES, CLICK...

Consequence: THIS CONDITION MAY CAUSE AN INADEQUATE SEAL AT THE CONNECTION, POTENTIALLY LEADING TO A FUEL LEAK. IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.

Remedy: HONEYWELL WILL NOTIFY OWNERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 18, 2006. OWNERS MAY CONTACT FRAM CUSTOMER SERVICE AT 1-800-890-2075 (OPTION 1).

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Recall 02V253000 — SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

| 558,904 vehicles affected

Defect: ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH REARWARD FOLDING HEAD RESTRAINTS ON THE SECOND ROW SEATS, TWO POTENTIAL PINCH POINTS EXIST ON EACH OF THE FOLDING HEAD RESTRAINTS WHEN THE RESTRAINTS ARE FOLDED REARWARD AS THE SEATBACK IS FOLDED DOWN.

Consequence: IF A PERSON WERE TO INSERT THEIR FINGER(S) INTO THE PINCH POINT WHEN THE HEAD RESTRAINT FOLDS, IT COULD TRAP AND PINCH THE FINGER(S) CAUSING INJURY.

Remedy: DEALERS WILL INSTALL PROTECTIVE COVERS OVER THE PINCH POINTS. OWNER NOTIFICATION BEGAN NOVEMBER 8, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE...

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Owner Complaints for the 2002 CADILLAC ESCALADE

164 complaints have been filed with NHTSA for the 2002 CADILLAC ESCALADE. Below is a breakdown by vehicle component.

Electrical System
Complaints: 14 2 Crashes 3 Fires 1 Injury
Service Brakes
Complaints: 11
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slip
Complaints: 10 2 Crashes
Service Brakes Hydraulic
Complaints: 9
Suspension
Complaints: 7
Electronic Stability Controlautomatic Asc
Complaints: 5
Vehicle Speed Control
Complaints: 5 2 Crashes
Parking Brake
Complaints: 4
Power Train
Complaints: 4 1 Crash
Seatsfront Assemblyseat Heatercooler
Complaints: 4 1 Fire
Unknown Or Other
Complaints: 4 1 Injury
Electronic Stability Control Esc
Complaints: 3
Engine
Complaints: 3
Seat Belts
Complaints: 3 2 Crashes 4 Injuries
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipcontrol Unitmodule
Complaints: 3
Steeringhydraulic Power Assist System
Complaints: 3 1 Crash
Structurebodydoor
Complaints: 3
Visibility
Complaints: 3
Air Bagsfrontal
Complaints: 2 2 Crashes 4 Injuries
Engine And Engine Cooling
Complaints: 2
Equipment
Complaints: 2 1 Fire
Fuelpropulsion System
Complaints: 2 1 Crash 1 Fire
Power Trainautomatic Transmission
Complaints: 2
Seatsfront Assemblypower Adjust
Complaints: 2
Service Brakes Electric
Complaints: 2 1 Crash
Service Brakes Hydraulicfoundation Componentsdiscrotor
Complaints: 2
Steering
Complaints: 2
Structure
Complaints: 2
Tires
Complaints: 2
Traction Control System
Complaints: 2
Visibilitywindshield Wiperwasher
Complaints: 2
Air Bags
Complaints: 1
Electrical Systemignition
Complaints: 1
Electrical Systemwiringfuses And Circuit Breakers
Complaints: 1 1 Fire
Engine And Engine Coolingcooling Systemradiator Assembly
Complaints: 1
Engine And Engine Coolingengine
Complaints: 1
Equipmentapplianceair Conditioner
Complaints: 1
Equipmentmechanicalcarrierrack
Complaints: 1
Exterior Lighting
Complaints: 1
Exterior Lightingheadlights
Complaints: 1
Fuel System Gasoline
Complaints: 1
Fuel System Gasolinedeliveryfuel Pump
Complaints: 1
Parking Brakedrivelinehydraulichoses Linespiping And Fittings
Complaints: 1
Power Trainclutch Assembly
Complaints: 1
Power Traindrivelinedifferential Unit
Complaints: 1
Power Traindrivelinedriveshaft
Complaints: 1
Power Traintransfer Case 4 Wheel Drive
Complaints: 1
Seat Beltsfront
Complaints: 1
Seat Beltsfrontanchorage
Complaints: 1 1 Crash 2 Injuries
Seat Beltsfrontretractor
Complaints: 1
Seatsfront Assemblyhead Restraint
Complaints: 1 1 Injury
Service Brakes Airantilock
Complaints: 1
Service Brakes Airantilockwheel Speed Sensor
Complaints: 1
Service Brakes Hydraulicfoundation Components
Complaints: 1
Service Brakes Hydraulicfoundation Componentsdisc
Complaints: 1
Service Brakes Hydraulicfoundation Componentsdiscpads
Complaints: 1
Service Brakes Hydraulicfoundation Componentsdrum
Complaints: 1
Service Brakes Hydraulicfoundation Componentsmaster Cylinder
Complaints: 1 1 Crash 1 Injury
Service Brakes Hydraulicpower Assist
Complaints: 1
Steeringcolumn
Complaints: 1
Steeringelectric Power Assist System
Complaints: 1
Structurebody
Complaints: 1 1 Fire
Structurebodydoorhinge And Attachments
Complaints: 1
Structurebodytailgatehinge And Attachments
Complaints: 1
Suspensionfrontwheel Bearing
Complaints: 1
Tirestemporaryemergency Spare Tire
Complaints: 1
Tirestreadbelt
Complaints: 1
Vehicle Speed Controllinkages
Complaints: 1
Visibilityrearview Mirrorsdevicesexterior
Complaints: 1
Wheels
Complaints: 1 1 Injury
Wheelshub
Complaints: 1

Most Recent Complaints

#11691622 | FUEL SYSTEM, GASOLINE | | 200,000 miles
The contact owns a 2002 Cadillac Escalade. The contact stated that while driving at various speeds, the vehicle was consuming an excessive amount of fuel. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where the contact was informed that the fuel pump needed to be replaced. In addition, the contact stated that there was an abnormal scraping sound coming from the front wheel hubs on the driver’s and passenger’s side wheels. There was no warning light illuminated. Additionally, there was brake fluid leaking from the brake lines, causing the braking distance to be extended. The contact was provided with an estimate for the repair. The vehicle was not yet repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 200,000.
#11691622 | SERVICE BRAKES, HYDRAULIC | | 200,000 miles
The contact owns a 2002 Cadillac Escalade. The contact stated that while driving at various speeds, the vehicle was consuming an excessive amount of fuel. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where the contact was informed that the fuel pump needed to be replaced. In addition, the contact stated that there was an abnormal scraping sound coming from the front wheel hubs on the driver’s and passenger’s side wheels. There was no warning light illuminated. Additionally, there was brake fluid leaking from the brake lines, causing the braking distance to be extended. The contact was provided with an estimate for the repair. The vehicle was not yet repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 200,000.
#11691622 | WHEELS:HUB | | 200,000 miles
The contact owns a 2002 Cadillac Escalade. The contact stated that while driving at various speeds, the vehicle was consuming an excessive amount of fuel. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where the contact was informed that the fuel pump needed to be replaced. In addition, the contact stated that there was an abnormal scraping sound coming from the front wheel hubs on the driver’s and passenger’s side wheels. There was no warning light illuminated. Additionally, there was brake fluid leaking from the brake lines, causing the braking distance to be extended. The contact was provided with an estimate for the repair. The vehicle was not yet repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 200,000.
#11636981 | SERVICE BRAKES | | N/A miles
Purchased this vehicle from a friend who was inherited from his father’s estate. He hadn’t driven the vehicle for sometime. When meeting up at the DMV to transfer ownership he noticed that the brakes were spongy. And purchased some brake fluid in case the fluid was low. Neither my friend or myself are mechanically impaired so We made the exchange of ownership and went on our way home. When we arrived my step father felt the need to investigate the issue. He discovered that every brake line under the drivers seat back approximately 24” were so rusted and soaked with brake fluid that fluid was dripping and making a puddle and was unable to pinpoint where the hole was at that time. We decided that the vehicle was too dangerous to drive, and returned to [XXX] to retrieve his trailer to bring the Escalade to his shop for safety reasons. We tried researching and did find where GM’s SUV’s did have a recall on this matter. The Cadillac is in excellent condition inside and out. The leather seats other than the drivers show no wear at all. Carpets show no wear. The exterior is in excellent shape without chips or dings. Basically a like new with 104,000. Miles which is considered low miles for its age. For our assessment of this issue that no matter the age of the vehicle, the Manufacturer should in fact take responsibility, and there for replace the brake lines, and the necessary bleeding of the system. In a timely manner as so I am able to drive it in a safe condition. Thank you Sincerely [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
#11625671 | SERVICE BRAKES | | N/A miles
The problem is in the anti-lock braking system. When the vehicle slows to under 15 mph. and you apply the brakes the brake pedal" kick back" occurs with loss of braking . Making the vehicle a hazard to drive. Now with repeated depression of the brake pedal the vehicle does stop. But, if you are approaching a stopped car or some other stationary object a collision could occur. Thankfully this has not happened to me or my wife, as we are aware of this condition and prepare for it while stopping the car. The reason why this happens is because GM no longer produces the part that would alleviate this condition. The part is known as a Brake Pressure Warning Switch, part # 88983914. It is part of the ABS system. I have spent countless hours on the internet trying to obtain this part, but to no avail. When you look up the part web sights will show you a picture of the part, but when you click on it you always get the same message, "part not available." I believe that this is a safety issue that GM could alleviate by producing it again. Last week I had my Escalade in for an oil change at Anschuetz Chevrolet, (where I bought this vehicle), while there I spoke with the service manager who told me "this is not an isolated problem." We can't get some parts for vehicles that are only 10 years old. This is terrible that a corporation manufactures a product then does not continue to make replacement parts for that product making it obsolete. Or in my case causing an issue with SAFETY! Please, would you look into this growing problem to help make my vehicle whole and safe. In essence what GM is doing is telling all of us: "Well if you can't get the part you want to fix your car simply buy a new one. I await your answer, please help.

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Safety Rating for the 2002 CADILLAC ESCALADE

NHTSA has not yet tested the 2002 CADILLAC ESCALADE in its New Car Assessment Program.

Technical Service Bulletins for the 2002 CADILLAC ESCALADE

General Motors, LLC has issued 43 technical service bulletins (TSBs) for the 2002 CADILLAC ESCALADE. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

PIT3010B — ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)

This Preliminary information communicates to the technician information about the Service Stability System message on with DTC C0285 and/or C0286 caused by the Medium Pressure Accumulator Switch (MPA).

PIT3010B — ELECTRICAL SYSTEM

This Preliminary information communicates to the technician information about the Service Stability System message on with DTC C0285 and/or C0286 caused by the Medium Pressure Accumulator Switch (MPA).

PIT3010B — SERVICE BRAKES

This Preliminary information communicates to the technician information about the Service Stability System message on with DTC C0285 and/or C0286 caused by the Medium Pressure Accumulator Switch (MPA).

PIT3098E — SUSPENSION

This Preliminary Information communication provides information to the technician about vehicles that have a lean to the left or right. Technician will need to measure fender wheel-opening heights, front and rear, to quantify vehicle lean. Fender wheel-opening heights are related to, but distinct from, trim height. The front wheel-opening height...

PIT3099M — EQUIPMENT ADAPTIVE/MOBILITY

This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.

01-08-49-017B — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This technical bulletin provides a revision of 01-08-49-017A to add new pricing information and payment terms.

020605005C — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

EXHAUST/MUFFLER HEAT SHIELD RATTLE, POPPING NOISE UNDER VEHICLE. *TT UPDATED *EH

040234001 — STEERING

VEHICLE PULLS ON BREAKING ACCELERATION AND WANDERS. *EH

030843002 — VISIBILITY:REAR WINDOW WIPER/WASHER

REAR WINDOW WASHER SPRAY NOZZLE DRIPS LEAVING MARK ON REAR BUMPER. *TT 03-08-43-002, DATED 03/01/2003 REPLACED. *TT

040525008 — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

ABS LIGHT ON, SERVICE STABILITY SYSTEM MESSAGE DISPLAYED, STABILITY SYSTEM DISABLED INDICATOR ON, DIAGNOSTIC TROUBLE CODES C0285 AND C0286. *TT

Showing 10 of 43 technical service bulletins.

NHTSA Investigations for the 2002 CADILLAC ESCALADE

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the CADILLAC ESCALADE

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Check any vehicle history by VIN - Free vehicle history report