2014 CADILLAC ELR — Problems, Recalls & Safety Data

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N/A

Safety Rating

22

Owner Complaints

1 Crash

2

Recalls

ACTIVE RECALL

95

Service Bulletins

0

Investigations

Overview of the 2014 CADILLAC ELR

The 2014 CADILLAC ELR has received a total of 22 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with SEATS, ELECTRONIC STABILITY CONTROL (ESC). 95 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Electrical System (6 complaints), Unknown Or Other (5 complaints), and Fuelpropulsion System (2 complaints).

Recalls for the 2014 CADILLAC ELR

NHTSA has recorded 2 recalls for the 2014 CADILLAC ELR, potentially affecting up to 124,663 vehicles.

Recall 14V446000 — SEATS

| 124,007 vehicles affected

Defect: General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore and Cadillac ATS; 2014 Cadillac CTS, ELR, Chevrolet Caprice and SS vehicles; and 2014-2015 Chevrolet Silverado and GMC Sierra Trucks. Due to an incomplete weld on the seat hook bracket assembly, the front seats in the affected vehicles may not stay secured in place during a high load...

Consequence: A seat that does not stay secured increases the risk of occupant injury in a vehicle crash.

Remedy: GM will notify owners, and dealers will inspect the seat hook bracket assembly weld and replace the lower seat track, as necessary, free of charge. The recall began on August 15, 2014. Owners may contact GM customer service at 1-800-521-7300...

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Recall 14V144000 — ELECTRONIC STABILITY CONTROL (ESC)

| 656 vehicles affected

Defect: General Motors LLC (GM) is recalling certain model year 2014 Cadillac ELR vehicles not equipped with adaptive cruise control and manufactured September 26, 2013, through February 14, 2014, and equipped without adaptive cruise control. In these vehicles, the electronic stability control (ESC) system software may inhibit certain ESC diagnostics, preventing the system from alerting the driver that the ESC system...

Consequence: If the driver is not alerted to an ESC malfunction they may continue driving with a disabled ESC system which may result in loss of directional control, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will recalibrate the Electronic Brake Control Module (EBCM), free of charge. The recall began on May 20, 2014. Owners may contact Cadillac at 1-800-458-8006. GM's number for this recall is 14087.

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Owner Complaints for the 2014 CADILLAC ELR

22 complaints have been filed with NHTSA for the 2014 CADILLAC ELR. Below is a breakdown by vehicle component.

Most Recent Complaints

#11628984 | ELECTRICAL SYSTEM | | N/A miles
The vehicle lost all power while driving; this has occurred four times between August 2024 and November 2024. Without warning, the vehicle loses power, including brakes, steering, lights, warning flashers, doors, etc., all power goes away. This has occurred three times during the day and once at night, creating a hazard for myself and other drivers. The vehicle has been towed to the dealership three times, where it restarts. There are no codes to be found and GM is uncertain of what to do.
The vehicle lost all power while driving; this has occurred four times between August 2024 and November 2024. Without warning, the vehicle loses power, including brakes, steering, lights, warning flashers, doors, etc., all power goes away. This has occurred three times during the day and once at night, creating a hazard for myself and other drivers. The vehicle has been towed to the dealership three times, where it restarts. There are no codes to be found and GM is uncertain of what to do.
#11628984 | UNKNOWN OR OTHER | | N/A miles
The vehicle lost all power while driving; this has occurred four times between August 2024 and November 2024. Without warning, the vehicle loses power, including brakes, steering, lights, warning flashers, doors, etc., all power goes away. This has occurred three times during the day and once at night, creating a hazard for myself and other drivers. The vehicle has been towed to the dealership three times, where it restarts. There are no codes to be found and GM is uncertain of what to do.
#11622342 | ELECTRICAL SYSTEM | | N/A miles
Loss of power and control: Twice over the past two months, the vehicle has died and lost all power and control functions while in motion. The first episode was while my spouse was driving during the day at about 30 MPH. She reports the vehicle made a loud "pop," and then all power to the vehicle, including steering and braking, was lost. After a few minutes, the car restarted and was towed to the dealership. They found no codes and could not replicate the incident, and GM could not provide them with any suggestions. After a month, the car was returned to us. Two weeks ago, I was driving at night, and except for the "popping" noise, the same thing happened while driving on a dark roadway. The vehicle just died, and I managed to wrestle it to the side of the road with no power steering, no brakes, no hazard lights, nor could I get the doors to open with the electric door release. Again, after being towed, the dealership reported that the car started the next morning, and they found no codes and could not replicate the issue. While the dealership still has the vehicle, we are concerned that driving at highway speeds could be much more dangerous or deadly. In addition, the vehicle dying on a dark road and having no electrical power poses a risk to other drivers if the vehicle cannot be moved off the roadway.
#11622342 | FUEL/PROPULSION SYSTEM | | N/A miles
Loss of power and control: Twice over the past two months, the vehicle has died and lost all power and control functions while in motion. The first episode was while my spouse was driving during the day at about 30 MPH. She reports the vehicle made a loud "pop," and then all power to the vehicle, including steering and braking, was lost. After a few minutes, the car restarted and was towed to the dealership. They found no codes and could not replicate the incident, and GM could not provide them with any suggestions. After a month, the car was returned to us. Two weeks ago, I was driving at night, and except for the "popping" noise, the same thing happened while driving on a dark roadway. The vehicle just died, and I managed to wrestle it to the side of the road with no power steering, no brakes, no hazard lights, nor could I get the doors to open with the electric door release. Again, after being towed, the dealership reported that the car started the next morning, and they found no codes and could not replicate the issue. While the dealership still has the vehicle, we are concerned that driving at highway speeds could be much more dangerous or deadly. In addition, the vehicle dying on a dark road and having no electrical power poses a risk to other drivers if the vehicle cannot be moved off the roadway.

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Safety Rating for the 2014 CADILLAC ELR

NHTSA has not yet tested the 2014 CADILLAC ELR in its New Car Assessment Program.

Technical Service Bulletins for the 2014 CADILLAC ELR

General Motors, LLC has issued 95 technical service bulletins (TSBs) for the 2014 CADILLAC ELR. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

19-NA-242 — EQUIPMENT

This service bulletin announces the availability of a High Voltage battery pack refurbish kit when the battery pack assembly needs to be replaced and information on how dealers can obtain the refurbish kit.

PIC6064B — VISIBILITY

This Preliminary Information communication provides information to the technician about vehicles that may have Outside Rearview Mirror Charge Indicator LED may be intermittently inoperative. Technician will need to gain access to the Outside Rearview Mirror Charge Indicator LED Lens assembly and the harness connector and check for a poor connection....

19NA079 — HYBRID PROPULSION SYSTEM

This technical bulletin provides repair information to correct a customer concern of a Propulsion Power is Reduced message displayed in the DIC and without DTCs set on higher mileage vehicles by reprogramming the HPCM 2.

PIP5202B — POWER TRAIN

This Preliminary Information communication provides information to the technician the steps to diagnose and repair vehicles that have Check Engine Light illuminated with an "Engine Unavailable" and ?Reduced Propulsion? messages on the Driver Information Center. Technician may find Diagnostic Trouble Codes a P0AB9 and P0AC4. Technician should not clear any...

PIP4891H — ENGINE

This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Code P0497 stored. Technician will inspect all Evaporative Emissions System components and replace any component that is saturated with liquid fuel. Also Evaporative Emissions...

PIC5856E — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Preliminary Information communication provides information to the technician about vehicles that may have a Service Engine Soon Malfunction Indicator Lamp on. Technician may find a Diagnostic Trouble Codes P0C57, P0C58 and/or P0C62. When the technician has duplicated and is unable to find a repair after checking wiring and following...

10-08-110-001F — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This informational bulletin provides information on proper use of floor mats.

PIP4843J — EQUIPMENT

This Preliminary Information communication advises the technician that effective November 1st, 2010 the Drive Motor Generator Control Module part number 24266807 and 24279524 will be placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.

PIP5463 — POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on and may have a loss of propulsion. Technician may find Diagnostic Trouble Code P0604 set in the Hybrid Powertrain Control Module Technician will need to replace the (T6) Power Inverter Module.

PIC5414G — ELECTRICAL SYSTEM

This Preliminary Information communication advises the technician what affects electric range and provides driving tips for better energy efficiency. Vehicles may have an electric range is less than customer expectations or what is being displayed on the in-vehicle display for EV range. Technician should review the last version of PIC6231...

Showing 10 of 95 technical service bulletins.

NHTSA Investigations for the 2014 CADILLAC ELR

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the CADILLAC ELR

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Other CADILLAC Models

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