2016 CADILLAC ATS Visibilitywiper Problems

My back glass on my 2016 Cadillac ATS shattered on 3-10-2023. It looks like it got hot from the defroster lines as it shattered every inch of the back glass and separated from the seals. I contacted Cadillac and they started Case #9-9552142107. I had the car inspected at my dealership on 3-11-23. They filled out the report on this case number to support the findings of a current recall already in place. Recall date 2015-09-03 Recall no.15V558000 General Motors LLC (GM) is recalling certain model year 2013-2016 Cadillac ATS sedan vehicles manufactured April 23, 2012, to September 2, 2015. In the affected vehicles, the coil antenna module that powers the rear defogger system may generate excessive heat due to excessive cycling or continuous operation. When I contacted Cadillac they said I needed to contact NHTSA with the info to have my car put on the recall

REAR VIEW MIRROR IS VERY FOGGY. I BOUGHT IT FROM A DEALERSHIP AND IT WAS ALREADY LIKE THAT.