2019 BUICK REGAL — Problems, Recalls & Safety Data

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N/A

Safety Rating

29

Owner Complaints

3

Recalls

ACTIVE RECALL

17

Service Bulletins

0

Investigations

Overview of the 2019 BUICK REGAL

The 2019 BUICK REGAL has received a total of 29 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 4 recall campaigns affecting this vehicle, covering issues with SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE:SOFTWARE, SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM, SEATS. 17 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Power Train (6 complaints), Electrical System (5 complaints), and Engine (3 complaints).

Recalls for the 2019 BUICK REGAL

NHTSA has recorded 4 recalls for the 2019 BUICK REGAL, potentially affecting up to 258,437 vehicles.

Recall 22V465000 — SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE:SOFTWARE

| 23,734 vehicles affected

Defect: General Motors, LLC (GM) is recalling certain 2018-2020 Buick Regal vehicles. In the event of a vacuum-power brake assist failure, a software error in the electronic brake control module (EBCM) may result in a loss of power brake assist. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard No. 135, "Light vehicle brake systems."

Consequence: A loss of power brake assist can extend the distance required to stop the vehicle, increasing the risk of a crash.

Remedy: Dealers will update the EBCM software, free of charge. Interim owner notification letters advising owners of the safety risk were mailed on August 19, 2022. Owner notification letters were mailed September 16, 2022. Owners may contact Buick's customer service at...

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Recall 22V465000 — SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM

| 23,734 vehicles affected

Defect: General Motors, LLC (GM) is recalling certain 2018-2020 Buick Regal vehicles. In the event of a vacuum-power brake assist failure, a software error in the electronic brake control module (EBCM) may result in a loss of power brake assist. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard No. 135, "Light vehicle brake systems."

Consequence: A loss of power brake assist can extend the distance required to stop the vehicle, increasing the risk of a crash.

Remedy: Dealers will update the EBCM software, free of charge. Interim owner notification letters advising owners of the safety risk were mailed on August 19, 2022. Owner notification letters were mailed September 16, 2022. Owners may contact Buick's customer service at...

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Recall 19V762000 — SEATS

| 341 vehicles affected

Defect: General Motors LLC (GM) is recalling certain 2019-2020 Buick Regal vehicles. The driver or passenger front seat frames may have a lower crossbar that was improperly welded.

Consequence: Seats with improper welds may not provide adequate protection in the event of a crash, increasing the risk of an injury.

Remedy: GM will notify owners, and dealers will inspect the crossbar welds on the front seats. If the crossbar is improperly welded, the seat back frame will be replaced, free of charge. Interim notices informing owners of the safety risk were...

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Recall 18V576000 — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

| 210,628 vehicles affected

Defect: General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.

Consequence: A reduction of braking performance can increase the risk of a crash.

Remedy: GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or...

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Owner Complaints for the 2019 BUICK REGAL

29 complaints have been filed with NHTSA for the 2019 BUICK REGAL. Below is a breakdown by vehicle component.

Most Recent Complaints

#11665701 | ELECTRICAL SYSTEM | | N/A miles
Dear NHTSA, I am submitting a formal complaint regarding a 2019 Buick Regal, which I purchased as a used vehicle in 2023 with approximately 19,000 miles. Since owning the car, I have added only 14,000 miles, yet I have experienced multiple significant and ongoing issues that raise serious concerns about the safety, reliability, and warranty service associated with this vehicle. Vehicle Problems: Suspension Issues: Shortly after purchase, the car has had persistent suspension problems, which negatively affect stability and ride quality. The dealership has replaced multiple suspension components, but the issue continues and remains unresolved. General Motors (GM) initially agreed to cover these repairs even if my warranty expired and also stated I would qualify for a vehicle buyback. They have now backtracked and are refusing to honor that commitment, despite the ongoing unresolved safety issue Electrical and Transmission Malfunctions: I have reported intermittent electrical and transmission issues to the dealer. These include erratic shifting, hesitation, and occasional system malfunctions. Each time, I have been told they cannot replicate the problems, so no repairs have been made. These issues are intermittent, but they occur while driving and are potentially dangerous. Delays in Repairs and Warranty Coverage: The dealership delayed parts ordering and repairs for my suspension concerns until after my warranty expired. This delay appears to have been intentional, potentially to avoid honoring warranty coverage. Refusal to Service Due to Location (Puerto Rico): I live in Puerto Rico, and both GM and the dealership have stated that they are limited in what they can do for me because of my location. For example, I was told they cannot order a replacement windshield to Puerto Rico, and that what they can do based on a buyback or warranty coverage is limited. I have been patient and waited for the dealership and GM to make things right for 2 years.
#11665701 | POWER TRAIN | | N/A miles
Dear NHTSA, I am submitting a formal complaint regarding a 2019 Buick Regal, which I purchased as a used vehicle in 2023 with approximately 19,000 miles. Since owning the car, I have added only 14,000 miles, yet I have experienced multiple significant and ongoing issues that raise serious concerns about the safety, reliability, and warranty service associated with this vehicle. Vehicle Problems: Suspension Issues: Shortly after purchase, the car has had persistent suspension problems, which negatively affect stability and ride quality. The dealership has replaced multiple suspension components, but the issue continues and remains unresolved. General Motors (GM) initially agreed to cover these repairs even if my warranty expired and also stated I would qualify for a vehicle buyback. They have now backtracked and are refusing to honor that commitment, despite the ongoing unresolved safety issue Electrical and Transmission Malfunctions: I have reported intermittent electrical and transmission issues to the dealer. These include erratic shifting, hesitation, and occasional system malfunctions. Each time, I have been told they cannot replicate the problems, so no repairs have been made. These issues are intermittent, but they occur while driving and are potentially dangerous. Delays in Repairs and Warranty Coverage: The dealership delayed parts ordering and repairs for my suspension concerns until after my warranty expired. This delay appears to have been intentional, potentially to avoid honoring warranty coverage. Refusal to Service Due to Location (Puerto Rico): I live in Puerto Rico, and both GM and the dealership have stated that they are limited in what they can do for me because of my location. For example, I was told they cannot order a replacement windshield to Puerto Rico, and that what they can do based on a buyback or warranty coverage is limited. I have been patient and waited for the dealership and GM to make things right for 2 years.
#11665701 | SUSPENSION | | N/A miles
Dear NHTSA, I am submitting a formal complaint regarding a 2019 Buick Regal, which I purchased as a used vehicle in 2023 with approximately 19,000 miles. Since owning the car, I have added only 14,000 miles, yet I have experienced multiple significant and ongoing issues that raise serious concerns about the safety, reliability, and warranty service associated with this vehicle. Vehicle Problems: Suspension Issues: Shortly after purchase, the car has had persistent suspension problems, which negatively affect stability and ride quality. The dealership has replaced multiple suspension components, but the issue continues and remains unresolved. General Motors (GM) initially agreed to cover these repairs even if my warranty expired and also stated I would qualify for a vehicle buyback. They have now backtracked and are refusing to honor that commitment, despite the ongoing unresolved safety issue Electrical and Transmission Malfunctions: I have reported intermittent electrical and transmission issues to the dealer. These include erratic shifting, hesitation, and occasional system malfunctions. Each time, I have been told they cannot replicate the problems, so no repairs have been made. These issues are intermittent, but they occur while driving and are potentially dangerous. Delays in Repairs and Warranty Coverage: The dealership delayed parts ordering and repairs for my suspension concerns until after my warranty expired. This delay appears to have been intentional, potentially to avoid honoring warranty coverage. Refusal to Service Due to Location (Puerto Rico): I live in Puerto Rico, and both GM and the dealership have stated that they are limited in what they can do for me because of my location. For example, I was told they cannot order a replacement windshield to Puerto Rico, and that what they can do based on a buyback or warranty coverage is limited. I have been patient and waited for the dealership and GM to make things right for 2 years.
#11665342 | ELECTRICAL SYSTEM | | N/A miles
My car has had suspension issues for 2 years and I have repeatedly taken the car to the dealership.
#11665342 | POWER TRAIN | | N/A miles
My car has had suspension issues for 2 years and I have repeatedly taken the car to the dealership.

View all Power Train complaints →

Safety Rating for the 2019 BUICK REGAL

NHTSA has not yet tested the 2019 BUICK REGAL in its New Car Assessment Program.

Technical Service Bulletins for the 2019 BUICK REGAL

General Motors, LLC has issued 17 technical service bulletins (TSBs) for the 2019 BUICK REGAL. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

PIP5632G — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in...

21NA278 — ELECTRICAL SYSTEM

This service bulletin provides diagnostic strategy information to aid in diagnosing a Ticking, Tap or Rattle Noise from Engine with Possible Misfire, Malfunction Indicator Lamp (MIL) Illuminated.

20NA157 — ELECTRICAL SYSTEM

This bulletin provides information on the Transport Mode On Message Being Displayed in the Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the Transport Mode message ON and OFF.

PIC6402A — EQUIPMENT

 This Preliminary information communicates a workaround that will lessen the occurrence of the XM presets greying out (19-NA-249) until Engineering comes up with a permanant repair.

PIE0539B — STEERING

This engineering information (EI) closure ends the need for information from the field on a stick-slip type condition felt in steering wheel at highway speeds. If a vehicle is encountered with the this condition, refer to SI for further diagnosis.

19NA251 — BACK OVER PREVENTION

This technical bulletin provides repair information to correct a customer concern of Rear View Camera Fisheye Appearance and Missing Guidance Lines.

19NA251 — EQUIPMENT

This technical bulletin provides repair information to correct a customer concern of Rear View Camera Fisheye Appearance and Missing Guidance Lines.

PIC6356A — FUEL SYSTEM, GASOLINE

This Preliminary information communicates to the customer that  a vehicle enhancement was put into place which has eliminated the locking fuel filler door resulting in the door no longer locking when the doors are locked as well as the service parts no longer having the locking feature.

PIC6368 — EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

This Preliminary information communicates information regarding a radio software concern that efffects OnStar handsfree calling selection missing from the radio display. 

18NA288 — EQUIPMENT ADAPTIVE/MOBILITY

This technical bulletin provides repair information to correct a customer concern of seeing the rocker panel molding gapping to body at the rear wheel opening, on one or both sides of the vehicle.

Showing 10 of 17 technical service bulletins.

NHTSA Investigations for the 2019 BUICK REGAL

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the BUICK REGAL

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Other BUICK Models

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