2015 BUICK LACROSSE — Problems, Recalls & Safety Data
5/5
Safety Rating
54
Owner Complaints
3
Recalls
30
Service Bulletins
0
Investigations
Overview of the 2015 BUICK LACROSSE
The 2015 BUICK LACROSSE has received a total of 54 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 7 recall campaigns affecting this vehicle, covering issues with SEAT BELTS:PRETENSIONER, AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE, AIR BAGS:FRONTAL. 30 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Steering (11 complaints), Electrical System (9 complaints), and Air Bags (7 complaints).
Recalls for the 2015 BUICK LACROSSE
NHTSA has recorded 7 recalls for the 2015 BUICK LACROSSE, potentially affecting up to 11,042,930 vehicles.
Recall 17V437000 — SEAT BELTS:PRETENSIONER
| 40,683 vehicles affected
Defect: General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra...
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017....
View full details →Recall 17V437000 — AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE
| 40,683 vehicles affected
Defect: General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra...
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017....
View full details →Recall 17V437000 — AIR BAGS:FRONTAL
| 40,683 vehicles affected
Defect: General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra...
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017....
View full details →Recall 16V651000 — SEAT BELTS:PRETENSIONER
| 3,640,162 vehicles affected
Defect: General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV...
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016....
View full details →Recall 16V651000 — AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE
| 3,640,162 vehicles affected
Defect: General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV...
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016....
View full details →Recall 16V651000 — AIR BAGS:FRONTAL
| 3,640,162 vehicles affected
Defect: General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV...
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016....
View full details →Recall 15V666000 — AIR BAGS:SIDE/WINDOW
| 395 vehicles affected
Defect: General Motors LLC (GM) is recalling certain model year 2015 Buick LaCrosse, Cadillac XTS, Chevrolet Camaro, Equinox, Malibu, and GMC Terrain vehicles. The affected vehicles have front seat-mounted side impact air bags whose inflator may rupture upon its deployment.
Consequence: In the event of a crash necessitating deployment of one or both of the side impact air bags, the air bag's inflator may rupture and the air bag may not properly inflate. The rupture could cause metal fragments to strike the vehicle occupants, potentially resulting in serious injury or death. Additionally, if the air bag does not properly inflate, the driver or passenger is at an increased risk of injury.
Remedy: GM will notify owners, and dealers will replace the side impact air bag modules, free of charge. The recall began on October 19, 2015. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, Cadillac customer service...
View full details →Owner Complaints for the 2015 BUICK LACROSSE
54 complaints have been filed with NHTSA for the 2015 BUICK LACROSSE. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Steering | 11 | 0 | 0 | 0 | 0 |
| Electrical System | 9 | 0 | 0 | 0 | 0 |
| Air Bags | 7 | 4 | 0 | 3 | 0 |
| Service Brakes | 4 | 1 | 0 | 1 | 0 |
| Unknown Or Other | 4 | 0 | 0 | 0 | 0 |
| Exterior Lightingheadlights | 2 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 2 | 0 | 0 | 0 | 0 |
| Power Train | 2 | 0 | 0 | 0 | 0 |
| Seat Belts | 2 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 2 | 1 | 0 | 0 | 0 |
| Electronic Stability Control Esc | 1 | 0 | 0 | 0 | 0 |
| Engine | 1 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 1 | 0 | 0 | 0 | 0 |
| Fuel System Gasoline | 1 | 0 | 0 | 0 | 0 |
| Interior Lighting | 1 | 0 | 0 | 0 | 0 |
| Service Brakes Hydraulic | 1 | 0 | 0 | 0 | 0 |
| Steeringelectric Power Assist System | 1 | 0 | 0 | 0 | 0 |
| Steeringhydraulic Power Assistpower Steering Fluid | 1 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
I had first seen a check engine light for a month and it would come on and off and sometimes it would stay off for about a week before it comes back on and do the same thing. I had noticed some slippage within the transmission a week prior to this incident and was looking to take it in for an inspection but money is tight so I couldn’t afford to go in for an inspection, especially a repair. I was driving to work and the vehicle was doing its slippage and I go about a mile or two until I reach an intersection, I came to a red light and stopped, when it turned green, I started pressing on the gas but the car didn’t move, it only revved. I then proceeded to put it in park and turn it off then on, only for it to do the same thing. So from there I had it pushed off into a nearby parking spot and then towed to a wrenchrite where they had confirmed it had nothing to do with the transmission fluid or anything minor. I then had it taken to Emory Services and they had confirmed the transmission its self had been fried.
The contact owns a 2015 Buick LaCrosse. The contact stated that while driving 25 MPH on a main road and attempting to make a right turn, the contact noticed that the steering wheel had become increasingly difficult to steer. The message "Service Power Steering - Drive with Care" was displayed. The local dealer was not contacted, and the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 123,900.
The contact owns a 2015 Buick LaCrosse. The contact stated that while driving on the highway at 55 MPH, the vehicle jerked briefly before shifting into gear. The ABS warning light was illuminated. The vehicle was taken to an independent mechanic, where the vehicle was diagnosed, and the contact was informed that the ABS was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 127,500.
As I was driving around a corner, the steering wheel got hard, very hard and it no longer worked
The contact owns a 2015 Buick LaCrosse. The contact stated that while stationary at a stop light and attempting to depress the accelerator pedal, the vehicle hesitated while responding. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where the vehicle was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000. The VIN was not available.
Safety Rating for the 2015 BUICK LACROSSE
The 2015 BUICK LACROSSE received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★★ (5/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2015 BUICK LACROSSE
General Motors, LLC has issued 30 technical service bulletins (TSBs) for the 2015 BUICK LACROSSE. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
PIC5852C — EQUIPMENT ADAPTIVE/MOBILITY
This Preliminary Information communication provides information to the technician about vehicles that when attempting to start vehicle "No Fob Detected" message is displayed. Technician will find the Key FOB works and the vehicle will start with the key FOB is placed in the pocket. Technician will need to replace the...
060089029Q — EQUIPMENT
This informational bulletin provides information on interior cleaning products and what is offered to clean the interiors of GM vehicles.
18NA358 — STRUCTURE
This technical bulletin provides a procedure to replace the upper and lower valve body housings to correct the customer concern of launch shudder.
PIP4992D — ELECTRICAL SYSTEM
This Preliminary Information communication provides information to the technician about The hybrid fan logic locking up in the voltage drops to low. Repair is to replace the Fan and install the lasted program.
PIP4670F — ENGINE
This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. The Global Architecture electrical system associated with these vehicles does not allow controller swaps between vehicles.
PIC5964B — EXTERIOR LIGHTING:FOG LIGHTS
This Preliminary Information communication advises the technician how to determine if a vehicle is equipped with fog lights. Technician will need to check the Regular Production Option Code list. If the Regular Production Option Code has T3U it is equipped with fog lights, if the Regular Production Option Code is...
PIP4959G — ENGINE AND ENGINE COOLING
This Preliminary Information communication provides information to the technician with information regarding high misfire rates always on #1 cylinder. A customer may complain of misfires or roughness on cold start up with a P0300 diagnostic trouble code. Technician is to add coolant dye to the system and run the engine...
16-NA-249 — EQUIPMENT ADAPTIVE/MOBILITY
LOW AUDIBLE WHINE NOISE FROM ENGINE
PIC-6078-B — ELECTRICAL SYSTEM
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION ON GENERAL MOTORS ENGINEERING IS CURRENTLY WORKING ON INTEGRATED CENTER STECHNICAL ASSISTANCE CENTERK SOFTWARE. CUSTOMER'S TOUCH SCREEN WILL NOT WORK WHEN IT IS TOUCHED.
PIC6078B — ELECTRICAL SYSTEM:SOFTWARE
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION ON GENERAL MOTORS ENGINEERING IS CURRENTLY WORKING ON INTEGRATED CENTER STECHNICAL ASSISTANCE CENTERK SOFTWARE. CUSTOMER'S TOUCH SCREEN WILL NOT WORK WHEN IT IS TOUCHED.
Showing 10 of 30 technical service bulletins.
NHTSA Investigations for the 2015 BUICK LACROSSE
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the BUICK LACROSSE
- 2010 BUICK LACROSSE — 275 complaints
- 2011 BUICK LACROSSE — 241 complaints
- 2012 BUICK LACROSSE — 297 complaints
- 2013 BUICK LACROSSE — 196 complaints
- 2014 BUICK LACROSSE — 89 complaints
- 2015 BUICK LACROSSE (current)
- 2016 BUICK LACROSSE — 54 complaints
- 2017 BUICK LACROSSE — 41 complaints
- 2018 BUICK LACROSSE — 19 complaints
- 2019 BUICK LACROSSE — 7 complaints
Other BUICK Models
- BUICK LESABRE — 4,864 total complaints
- BUICK REGAL — 4,444 total complaints
- BUICK ENCLAVE — 3,194 total complaints
- BUICK CENTURY — 2,393 total complaints
- BUICK PARK AVENUE — 1,880 total complaints
- BUICK RENDEZVOUS — 1,795 total complaints
- BUICK LUCERNE — 1,322 total complaints
- BUICK ENCORE — 846 total complaints