2017 BMW X5 Suspension Problems

Second time rear suspension dropped, less that 30K miles since last repair. On December 15th 2022, my car suspension dropped and my ride got bouncy. If this condition had ocurred in a high speed highway it can make the driver to lose control of the vehicle and possibly have an accident. The unit was taken to the Service Center and was diagnosed with exact same parts that were replaced the first time. I reached BMW USA and explain the timeline in which both events happened. First Incident: 02/14/ 2020 Mileage:48661 Second Incident: 12/15/2022 Mileage:78641 They didn’t recognize this as a manufacturing defect in parts or system and they offered a 50 % discount in the repair. I think this a defective system and it has been demonstrated by its recurrence. No notification message was displayed prior to the incidents Please find attached evidence of first and second estimates showing the...

Hi, I have bought BMW x5 2017 from certified dealer in Nov 2020. From the beginning, vehicle is giving me problems. I spoke with BMW customer care and they are not helping me much. Below are the problems that vehicle has given me. They are so many other problems but I am noting the major problems. 1. Vibration during acceleration 2. The rear suspension got broke 3. Vehicle stopped on the road while traveling with an infant. Problem they said is fuel is not pumping into engine. They confirmed tank has 3/4th of gas. So that’s the problem with the vehicle. - they left us on the road for 4-5 hours until they tow the car. - my family including 3 months old baby has to get shelter inside a gas station for almost 12 hours until I get a rental car because they didn’t give loaner vehicle or not...

TL* THE CONTACT OWNS A 2017 BMW X5. THE CONTACT STATED THAT WHILE ATTEMPTING TO MOVE FROM A STOP, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE REAR SUSPENSION RESPONDED BEFORE THE FRONT SUSPENSION. THE CONTACT CALLED AN INDEPENDENT MECHANIC AND SCHEDULED AN APPOINTMENT. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 53,100.

2017 BMW X5. CONSUMER WRITES IN REGARD TO MANUFACTURER SELLING NEW VEHICLE WITH DEFECTIVE AXLES. *AS *JS