2022 BMW X3 Seats Problems

I am reaching out with an official complaint regarding a defect in my BMW X3 M40i, which I purchased in November 2024 from Beverly Hills BMW with a mileage of 8,500 miles. The vehicle was certified under BMW’s CPO program, and I additionally purchased an extended warranty. Shortly I began experiencing discomfort while driving. When my back is fully pressed against the seat and my head rests on the headrest, my line of sight is not straight at the windshield but is instead shifted leftward, closer to the A-pillar. This misalignment significantly impairs visibility, making it difficult to maintain a proper driving position and increasing the risk of an accident. Additionally, this issue causes discomfort in operating the vehicle and results in back pain during long drives. I visited my local BMW dealer in Palm Springs, as the original dealer is quite far, and requested an inspection. The service foreman...