2011 BMW X3 Fuelpropulsion System Problems

In July 2022, the VANOS bolts in my 2011 BMW X3 xDrive28i failed, causing major internal engine damage. This is the exact defect later identified under BMW Recall 23V-707. The bolts sheared off while driving, disabling the vehicle. I paid $5,000 out of pocket for full repairs using OEM parts at Masny Motorwerks (BMW specialist in Rochester, NY). BMW did not issue the recall until more than two years later. At that time, there was no remedy available. A fix was not released until December 2024. I followed BMW’s reimbursement process: I visited BMW of Rochester in person on January 28, 2025 and submitted my invoice to the service advisor. I followed up by phone twice — no response. I submitted a full reimbursement claim to BMW North America on March 31, 2025 with all documentation. BMW replied on April 8 with a boilerplate response redirecting me back to the...

The car started lurching and then the power went off. When turned back on and put in gear, the gas pedal did nothing. Then a few minutes later, it would kick back on. I finally got a letter from BMW about a recall. The symptoms matched. However, for the last 10 months, they offered no help. I understand there was no remedy until recently. However, we were out of a car since November 2023 and put $3,000 into engine work trying to fix the car, before the recall came. The recall said to report if the Manufacturer failed to remedy the recall in a timely manner. I'd say 10 months is way over a timely manner. Thanks for your time.