2023 BMW 740I — Problems, Recalls & Safety Data

Component/System that failed: The rear differential failed internally, causing the left rear axle to separate from the differential housing. BMW’s own service center confirmed there was no external damage or outside force involved. The defective parts are currently with BMW of Manhattan and can be made available for inspection. Safety risk posed: This failure created a significant safety hazard, as drivetrain separation while in motion can lead to loss of vehicle control, wheel lock, or a collision — especially at highway speeds. Fortunately, no accident occurred, but the risk was high. Was the problem confirmed by a dealer? Yes. BMW of Manhattan confirmed the failure in service invoice #1201464. Their technician wrote: “Found left rear axle is popped out of differential. No signs of damage or outside influence. Differential is internally faulty.” The dealership replaced the rear differential and associated components under warranty. Was the vehicle inspected by others? The vehicle was only inspected and repaired by BMW of Manhattan, an authorized dealership. No police or insurance inspection occurred. Warning signs before failure? Yes. The vehicle was brought to the dealership on four separate occasions before the failure due to: •Loud noises from the rear axle area, •causing the abnormal wear and tear of tires , and •Erratic driving behavior. Each time, BMW’s service team stated the vehicle was “in healthy shape.” Additional context: Despite this failure being documented as internal and not customer-induced, BMW North America has refused to accept responsibility or honor a buyback request. The vehicle is used for business purposes under Cuatro Sons Inc. and has now been taken off the road due to the safety risk and unresolved concerns about reliability. We are seeking NHTSA’s investigation and intervention.

failure of the Thruster bushings are seeping and starting to crack in the Steering If the thrust arm bushings (or thrust rod bushings) on a BMW 7 Series are seeping fluid and beginning to crack, there are some potential risks to be aware of. These bushings are critical components in the suspension system that absorb impacts, reduce vibrations, and maintain proper alignment. Here's a breakdown of potential risks: 1. **Reduced Ride Comfort** - Cracked or seeping bushings lose their ability to effectively dampen vibrations, leading to a harsher and less comfortable ride. 2. **Steering Instability** - Damaged bushings can affect the alignment and cause the car to feel unstable during steering, especially under braking or during sharp turns. You may notice wandering or pulling to one side. 3. **Increased Tire Wear** - Faulty bushings may alter the suspension geometry, leading to uneven tire wear, which can become expensive if not addressed promptly. 4. **Noise and Vibrations** - You might hear clunking or creaking noises when going over bumps or during braking. Vibrations may also become more noticeable. 5. **Safety Concerns** - In extreme cases, if the bushings deteriorate significantly, they can fail entirely, causing loss of control during braking or sudden maneuvers. This is a serious safety risk. 6. **Accelerated Wear of Other Components** - Compromised bushings can place additional stress on adjacent suspension components, such as ball joints, control arms, and even the shocks or struts, leading to premature failure. The vehicle or component been inspected by the manufacturer /dealer repair Order PETER PAN BMW 1625 Adrian Rd Burlingame, CA 94010-2103 Service: 650-457-8897 01/10/2025 Repair Order #:[XXX] Vehicle Make:7 SERIES VIN:[XXX] PETER PAN BMW 1625 Adrian Rd Burlingame, CA 94010-2103 Service: 650-457-8897 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2023 BMW 740i. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirm parts unavailable.

The vehicle loses brake pressure at the pedals halfway point when decelerating and attempting to come to a complete stop. The brake pressure is not consistent and requires pushing the pedal to the floor which will grab and release and grab again. The dealerships refuse to acknowledge or test for this. A recall has been issued. A repair has been attempted without resolve. I need your help with independent testing to confirm this.

The contact owns a 2023 BMW 740i. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirm parts unavailable.