2011 BMW 528I Suspension Problems

DAY AFTER RAINING, PASSENGER SIDE FLOOR MAT GETTING WET. WE ALSO FOUND WATER LEAKING FROM OUT SIDE TO PASSENGER SIDE FLOOR. WE COMPLAINED TO DEALER AND MAKER FOR SEVERAL TIMES. THEY ARE NOT FIXING VEHICLE. WHEN THEY SAID FOUND PROBLEM AND FIXED, IT HAS SAME PROBLEM OVER AND OVER. *TR

IN JULY OF 2013 WE BEGAN EXPERIENCING PROBLEMS WITH THE VEHICLES STEERING. IT WOULD PULL VERY HARD TO THE RIGHT, MAKING IT DIFFICULT TO STEER, CAUSING CONSTANT ADJUSTMENTS WITH THE STEERING WHEEL, TO KEEP IT FROM RUNNING OFF OF THE ROAD. WE TOOK IT TO OUR BMW DEALER FOR REPAIR. THE VEHICLE WAS STILL UNDER MANUFACTURERS WARRANTY. WE WERE CHARGED $1773.14 TO REPAIR THE VEHICLE. THE UPPER CONTROL ARMS WERE BENT, ACCORDING TO THE SERVICE DEPARTMENT.THE SERVICE DEPARTMENT TOLD US THAT IT WAS NOT A MANUFACTURERS DEFECT AND THAT WE MUST HAVE HIT A "POTHOLE", WHICH WE HADN'T. WE LIVE IN AN URBAN AREA WITH WELL MAINTAINED ROADS. I WAS ALSO NOT CLEAR ON HOW HITTING A POTHOLE, PRESUMABLY WITH ONE WHEEL, COULD BEND BOTH CONTROL ARMS. I SPOKE WITH AN INSURANCE ADJUSTER, TO SEE IF THE "DAMAGE" MIGHT BE AN INSURANCE CLAIM. I WAS TOLD "NO". THE ADJUSTER ALSO...

AFTER PURCHASING MY 2011 528I I NOTICED THE CAR WOULD NOT ACCELERATE SMOOTHLY FROM A STOP OR AFTER SLOWING DOWN TO MAKE A TURN, IT ACTUALLY FELT LIKE IT WAS APPLYING THE BREAKS UNTIL YOU APPLIED CLOSE TO HALF THROTTLE THEN IT WOULD LURCH FORWARD. THE CAR WAS TAKEN TO DEALER AND RECEIVED A PATCH AND PROGRAMMING WHICH MADE NO CHANGE. TO TOP ALL OF THIS OFF IT PICKS AND CHOOSES WHEN ITS GOING TO DRIVE "NORMAL" SO YOU DON'T KNOW WHAT TO EXPECT....THIS IS UNSAFE...... ON THE FREEWAY IT WONT DOWNSHIFT TO PASS UNLESS PRESSED TO THE FLOOR, THE MOTOR JUST LUGS AND WONT GIVE YOU THE EXPECTED RESPONSE CAUSING CARS AND TRUCKS ALIKE TO BE CUT OFF BECAUSE YOU DIDN'T ACCELERATE AS EXPECTED.... I CANT BELIEVE BMW IS ALLOWING ITS FLAGSHIP MODEL THE 5 SERIES TO HAVE THESE ISSUES AND NOT ADDRESS THEM.... THE CAR PULLED TO THE...

WHEN ACCELERATING FROM A COMPLETE STOP OR DRIVING AT HIGHER SPEEDS (50-80MPH), THE VEHICLE CONSISTENTLY PULLS TO THE RIGHT. I'VE HAD ALIGNMENTS PERFORMED, BUT THE PROBLEM PERSISTS. THE DEALER SAID IT'S WITHIN SPECIFICATION, AND THEY COULDN'T DO ANYTHING ELSE ABOUT IT. AFTER MORE PERSISTENCE, MY SERVICE ADVISER CAME BACK WITH: THE STOCK CAMBER SETTINGS ON BMW'S ARE PRETTY AGGRESSIVE, AND THEY CAN'T ADJUST THE CAMBER ANYMORE ON MY CAR TO RESOLVE THE PULLING TO THE RIGHT ISSUE. HE SAID THERE IS ANOTHER BMW SUSPENSION PART (CONTROL ARM) THEY CAN USE THAT WILL ALLOW THEM TO ADJUST THE CAMBER MORE, WHICH WILL RESOLVE THE PULL ISSUE. THE ONLY PROBLEM IS THAT BMW WON'T COVER THE COST TO HAVE THE PART REPLACED, WHICH IS JUST UNDER $1100.00, AND I'LL HAVE TO PAY FOR IT OUT OF POCKET. I ADVISED MY ADVISER THAT WAS NOT ACCEPTABLE, WHICH PROMPTED HIM TO CONTACT THE SERVICE...