2023 BMW 330E — Problems, Recalls & Safety Data

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N/A

Safety Rating

7

Owner Complaints

3 Crashes

2

Recalls

ACTIVE RECALL

2

Service Bulletins

0

Investigations

Overview of the 2023 BMW 330E

The 2023 BMW 330E has received a total of 7 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE, BACK OVER PREVENTION:SOFTWARE. 2 technical service bulletins have been issued by BMW of North America, LLC for this model year. The most commonly reported problems involve the Exterior Lighting (2 complaints), Unknown Or Other (2 complaints), and Electrical System (1 complaint).

Recalls for the 2023 BMW 330E

NHTSA has recorded 2 recalls for the 2023 BMW 330E, potentially affecting up to 1,416 vehicles.

Recall 23V118000 — ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE

| 120 vehicles affected

Defect: BMW of North America, LLC (BMW) is recalling certain 2023 330i, 330i xDrive, M340i, M340i xDrive, M3, 330e, 330e xDrive, 430i Convertible, 430i xDrive, M440i, 2022-2023 430i, 430i xDrive, M440i xDrive, i4 eDrive40, and i4 M50 vehicles. During a service visit, a replacement electronic control unit (ECU) may have been installed with incorrect programming, which can cause the automatic door...

Consequence: Doors that do not lock as intended while the vehicle is in motion may open during a crash, increasing the risk of injury.

Remedy: Dealers will update the ECU software, free of charge. Owner notification letters were mailed April 10, 2023. Owners may contact BMW customer service at 1-800-525-7417.

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Recall 22V747000 — BACK OVER PREVENTION:SOFTWARE

| 1,296 vehicles affected

Defect: BMW of North America, LLC (BMW) is recalling certain 2023 330e and 330e xDrive hybrid electric vehicles. After shifting into reverse, the rearview camera software may cause a portion of the rearview image to be obstructed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence: An obstructed rearview image can reduce the driver's visibility of what is behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed November 21, 2022. Owners may contact BMW customer service at 1-80-525-7417.

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Owner Complaints for the 2023 BMW 330E

7 complaints have been filed with NHTSA for the 2023 BMW 330E. Below is a breakdown by vehicle component.

Most Recent Complaints

#11678912 | FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | | N/A miles Crash 2 Injuries
I rear-ended someone and suspect issue with the automatic emergency braking for my 2023 BMW 330E. The car was totaled and I no longer have it - date of accident [XXX]. My VIN [XXX] ) wasn’t included in current recalls but the model was discontinued, which raises concern. The incident was reported to police and insurance. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
#11678912 | SERVICE BRAKES | | N/A miles Crash 2 Injuries
I rear-ended someone and suspect issue with the automatic emergency braking for my 2023 BMW 330E. The car was totaled and I no longer have it - date of accident [XXX]. My VIN [XXX] ) wasn’t included in current recalls but the model was discontinued, which raises concern. The incident was reported to police and insurance. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
#11606276 | UNKNOWN OR OTHER | | N/A miles
I was driving on [XXX] in Vermont on Friday morning, when I heard a very loud pop close to my ear. It sounded like a gun, but I saw that my windows were not broken. I continued to drive but then noticed the sound of rushing air, as though one of my windows was open. It was not. I drove a short distance, then decided to pull over into a parking lot. There, I discovered a huge hole in my sun roof. In addition to the hole, the remaining panel was completely shattered. I called my insurance company who had me drive it to a nearby body shop. They put a camera into the hole to try to see if there was a stone or other object between the glass and the panel inside the car. They found only broken glass. They believe my sunroof shattered because of hot outside temperatures (in the mid 80's) and the fact that I had my air conditioner on. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
#11567091 | ELECTRICAL SYSTEM | | N/A miles
Subject: Concern Regarding Daytime Brightness Levels in BMW 330e Instrument Cluster I am reaching out to express a concern I've encountered with the instrument cluster in my 2023 BMW 330e. It has come to my attention that, unlike many other vehicles, the instrument cluster in my BMW does not maintain full brightness during the day. The absence of manual brightness control, combined with the behavior of the ambient brightness sensor, seems to result in an excessively dim display, especially in bright daylight conditions. I understand that different vehicles may have varying features, but the contrast in brightness levels during the day has been a noticeable and somewhat inconvenient aspect of my driving experience. It has led to difficulty in reading critical information such as speed, fuel levels, and other essential data. I wanted to bring this to your attention not just as an individual driver but with the hope that you can consider the feedback in the broader context of user experience. Full brightness during the day is a common expectation among drivers, and I believe addressing this concern could enhance the satisfaction of BMW customers.
#11567091 | EXTERIOR LIGHTING | | N/A miles
Subject: Concern Regarding Daytime Brightness Levels in BMW 330e Instrument Cluster I am reaching out to express a concern I've encountered with the instrument cluster in my 2023 BMW 330e. It has come to my attention that, unlike many other vehicles, the instrument cluster in my BMW does not maintain full brightness during the day. The absence of manual brightness control, combined with the behavior of the ambient brightness sensor, seems to result in an excessively dim display, especially in bright daylight conditions. I understand that different vehicles may have varying features, but the contrast in brightness levels during the day has been a noticeable and somewhat inconvenient aspect of my driving experience. It has led to difficulty in reading critical information such as speed, fuel levels, and other essential data. I wanted to bring this to your attention not just as an individual driver but with the hope that you can consider the feedback in the broader context of user experience. Full brightness during the day is a common expectation among drivers, and I believe addressing this concern could enhance the satisfaction of BMW customers.

View all Exterior Lighting complaints →

Safety Rating for the 2023 BMW 330E

NHTSA has not yet tested the 2023 BMW 330E in its New Car Assessment Program.

Technical Service Bulletins for the 2023 BMW 330E

BMW of North America, LLC has issued 2 technical service bulletins (TSBs) for the 2023 BMW 330E. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

B010425 — ENGINE

The high-voltage battery assemblys refrigerant circuit expansion valves limited warranty for defects in materials and/ or workmanship has been extended to 15 years / 150,000 miles as determined from theoriginal first in-service / delivery date.

B090221 — ELECTRICAL SYSTEM:SOFTWARE

With the introduction of the BMW Remote Software Upgrade, all Service Pack 18 vehicles and partial Service Pack 15 vehicles may receive new functionality or modifications in their features.

NHTSA Investigations for the 2023 BMW 330E

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the BMW 330E

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Other BMW Models

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