2004 BIG DOG RIDGEBACK — Problems, Recalls & Safety Data
N/A
Safety Rating
3
Owner Complaints
1
Recall
0
Service Bulletins
1
Investigation
Overview of the 2004 BIG DOG RIDGEBACK
The 2004 BIG DOG RIDGEBACK has received a total of 3 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There has been 1 recall campaign affecting this vehicle, covering issues with ELECTRICAL SYSTEM. The most commonly reported problem area is the Electrical System (2 complaints).
Recalls for the 2004 BIG DOG RIDGEBACK
NHTSA has recorded 1 recall for the 2004 BIG DOG RIDGEBACK, potentially affecting up to 1,895 vehicles.
Recall 10V180000 — ELECTRICAL SYSTEM
| 1,895 vehicles affected
Defect: BIG DOG IS RECALLING CERTAIN 2004 CHOPPER, BULLDOG, RIDGEBACK, MASTIFF, BOXER, AND PITBULL MOTORCYCLES. THERE IS A POSSIBLE LOOSE CONNECTION BETWEEN THE HARNESS CONNECTOR AND THE ELECTRONIC HARNESS CONTROLLER.
Consequence: THIS CONDITION MAY CAUSE THE MOTORCYCLE TO EXPERIENCE INTERMITTENT LOSS OF ELECTRICAL POWER TO VARIOUS COMPONENTS, WHICH CAN LEAD TO, AMONG OTHER THINGS, A LOSS OF HEADLAMP FUNCTION OR A VEHICLE STALL, INCREASING THE RISK OF A CRASH.
Remedy: BIG DOG WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE MOTORCYCLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 24, 2010. OWNERS MAY CONTACT BIG DOG AT 1-316-219-9121.
View full details →Owner Complaints for the 2004 BIG DOG RIDGEBACK
3 complaints have been filed with NHTSA for the 2004 BIG DOG RIDGEBACK. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 2 | 0 | 0 | 0 | 0 |
| Engine And Engine Cooling | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
APPARENTLY THERE WAS A RECALL I WAS NEVER INFORMED OF. NOW THE COMPANY IS NO LONGER IN BUSINESS, SO WHAT AM I TO DO? I HAVE NO HEADLIGHT, HORN, AND THE BIKE WON'T START. *TR
EHC MODULE ON 2004 BIG DOG RIDGEBACK MOTORCYCLES, IT OCCURS EVERYTIME I TRY TO RIDE THE MOTORCYCLE IT IS VERY DANGEROUS, THE ENGINE STALLED GOING DOWN THE HIGHWAY AT 65 MPH AND ALMOST DIDN'T GET OUT OF TRAFFIC, THE LIGHTS, SPEEDOMETER AND OTHER SAFETY SIGNALS STOP WORKING AND I AM TOLD OTHER YEARS HAVE BEEN RECALLED BUT NOT 2004 AND THE PARTS TO FIX IT ARE NOT AVAILABLE FROM BIG DOG MANUFACTURER SO I CANT EVEN FIX IT THEY SAY THEY ARE NOT REPLACING IT BUT REVAMPING IT AND I FEEL IT IS NOT FAIR TO ALL OWNERS THERE ARE AFTERMARKET PARTS BUT NO OEM PARTS AND I CANT TRUST MY LIFE WITH AFTERMARKET PARTS HOPING THEY WILL WORK, I HAVE THE MALFUNCTIONING PART STILL BUT NEED TO GET SOME ANSWERS AND BIG DOG IS NOT WILLING TO HELP CAN YOU PLEASE HELP ME AND OTHERS THAT ARE CONCERNED I FELL IT SHOULD BE A RECALL SINCE THEY ARE NOT EVEN MAKING THE PART AND SAY IT MAY BE MONTHS BEFORE THEY HAVE ANY PARTS AVAILABLE FOR THE EHC MODULE THEY TRIED TO BLAME IT ON A LOOSE CONNECTION AND THAT DIDN'T FIX THE PROBLEM AND CAUSED THE CONCERN FOR ME SINCE IT IS A SERIOUS SAFETY PROBLEM ESPECIALLY ON A MOTORCYCLE THIS IS HAPPENING ON THE 2004 BIG DOG RIDGEBACK MOTORCYCLES, I DON'T HAVE THE EXACT MILES ON THE MOTORCYCLE BECAUSE IT HAS BEEN IN THE SHOP FOR A FEW MONTHS NOW BUT IT IS AROUND 7500 THANKS. *TR
TL*THE CONTACT OWNS A 2004 BIG DOG RIDGEBACK MOTORCYCLE. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH, THE ENGINE COMPLETELY STALLED WITHOUT WARNING. THE VEHICLE WAS CAUTIOUSLY COASTED TO THE SIDE OF THE ROAD. THE ENGINE RESTARTED AFTER WAITING BETWEEN THIRTY MINUTES TO A HOUR. THE VEHICLE WAS TOWED TO A DEALER AND WAS REPAIRED UNDER A MANUFACTURER VOLUNTARY RECALL ASSOCIATED WITH THE ELECTRONIC CONTROL HARNESS. THE FAILURE OCCURRED AFTER THE REPAIR ON FOUR DIFFERENT TIMES. THE CAM SENSOR WAS REPLACED ON A SEPARATE OCCASION. CURRENTLY, THE VEHICLE WAS BEING REPAIRED BY THE DEALER. THE FAILURE MILEAGE WAS 2,800.
Safety Rating for the 2004 BIG DOG RIDGEBACK
NHTSA has not yet tested the 2004 BIG DOG RIDGEBACK in its New Car Assessment Program.
Technical Service Bulletins for the 2004 BIG DOG RIDGEBACK
No technical service bulletins have been reported for this vehicle.
NHTSA Investigations for the 2004 BIG DOG RIDGEBACK
NHTSA has opened 1 investigation into potential safety defects in the 2004 BIG DOG RIDGEBACK.
Other Model Years of the BIG DOG RIDGEBACK
- 2004 BIG DOG RIDGEBACK (current)
- 2005 BIG DOG RIDGEBACK — 10 complaints
- 2006 BIG DOG RIDGEBACK — 4 complaints
- 2008 BIG DOG RIDGEBACK — 0 complaints
Other BIG DOG Models
- BIG DOG MASTIFF — 11 total complaints
- BIG DOG K-9 — 9 total complaints
- BIG DOG CHOPPER — 7 total complaints
- BIG DOG PITBULL — 7 total complaints
- BIG DOG BULLDOG — 4 total complaints
- BIG DOG PITTBULL — 3 total complaints
- BIG DOG BOXER — 1 total complaint
- BIG DOG CHOPPER DT — 1 total complaint