2004 BIG DOG MASTIFF — Problems, Recalls & Safety Data

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N/A

Safety Rating

6

Owner Complaints

1

Recall

ACTIVE RECALL

0

Service Bulletins

0

Investigations

Overview of the 2004 BIG DOG MASTIFF

The 2004 BIG DOG MASTIFF has received a total of 6 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There has been 1 recall campaign affecting this vehicle, covering issues with ELECTRICAL SYSTEM. The most commonly reported problem area is the Electrical System (4 complaints).

Recalls for the 2004 BIG DOG MASTIFF

NHTSA has recorded 1 recall for the 2004 BIG DOG MASTIFF, potentially affecting up to 1,895 vehicles.

Recall 10V180000 — ELECTRICAL SYSTEM

| 1,895 vehicles affected

Defect: BIG DOG IS RECALLING CERTAIN 2004 CHOPPER, BULLDOG, RIDGEBACK, MASTIFF, BOXER, AND PITBULL MOTORCYCLES. THERE IS A POSSIBLE LOOSE CONNECTION BETWEEN THE HARNESS CONNECTOR AND THE ELECTRONIC HARNESS CONTROLLER.

Consequence: THIS CONDITION MAY CAUSE THE MOTORCYCLE TO EXPERIENCE INTERMITTENT LOSS OF ELECTRICAL POWER TO VARIOUS COMPONENTS, WHICH CAN LEAD TO, AMONG OTHER THINGS, A LOSS OF HEADLAMP FUNCTION OR A VEHICLE STALL, INCREASING THE RISK OF A CRASH.

Remedy: BIG DOG WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE MOTORCYCLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 24, 2010. OWNERS MAY CONTACT BIG DOG AT 1-316-219-9121.

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Owner Complaints for the 2004 BIG DOG MASTIFF

6 complaints have been filed with NHTSA for the 2004 BIG DOG MASTIFF. Below is a breakdown by vehicle component.

Most Recent Complaints

#10724153 | ELECTRICAL SYSTEM | | N/A miles
I BOUGHT THIS BIKE FOR MY HUSBAND AT BLACK HILLS HARLEY DAVIDSON,RAPID CITY SD JAN 2015. WE HAD TO RIGHT AWAY GET NEW BATTERY,NEW IGNITION SWITCHES,WE WENT TO GO OUT FOR A RIDE LAST WEEK FINALLY AND ONCE AGAIN HEADLIGHT FAILURE, I HAVE FOUND A RECALL ON THIS ISSUE, HARLEY DAVIDSON WILL NOT REPAIR, BIG DOG WENT OUT OF BUSINESS I WAS TOLD THEY ARE STILL RESPONSIBLE FOR THIS RECALL FOR SEVEN YEARS? I DO NOT KNOW WHERE TO GO OR DO I NEED LEGAL REPRESENTATION? MY VIN NUMBER [XXX] NHTSA CAMPAIGN NUMBER:10V180000 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
#10724153 | EXTERIOR LIGHTING | | N/A miles
I BOUGHT THIS BIKE FOR MY HUSBAND AT BLACK HILLS HARLEY DAVIDSON,RAPID CITY SD JAN 2015. WE HAD TO RIGHT AWAY GET NEW BATTERY,NEW IGNITION SWITCHES,WE WENT TO GO OUT FOR A RIDE LAST WEEK FINALLY AND ONCE AGAIN HEADLIGHT FAILURE, I HAVE FOUND A RECALL ON THIS ISSUE, HARLEY DAVIDSON WILL NOT REPAIR, BIG DOG WENT OUT OF BUSINESS I WAS TOLD THEY ARE STILL RESPONSIBLE FOR THIS RECALL FOR SEVEN YEARS? I DO NOT KNOW WHERE TO GO OR DO I NEED LEGAL REPRESENTATION? MY VIN NUMBER [XXX] NHTSA CAMPAIGN NUMBER:10V180000 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
#10374072 | ELECTRICAL SYSTEM | | 12,000 miles
THE ELECTRICAL SYSTEM HAD INTERMITTENT PROBLEMS SINCE THE BIKE WAS NEW. HEADLIGHT WOULD FLICKER ON & OFF, REAR TAIL LIGHTS FLASHED ON & OFF. NOTHING WAS FOUND WHEN BIKE WAS TAKEN TO LOCAL DEALER FOR ROUTINE MAINTENANCE. EHC MODULE COMPLETELY FAILED NOW AND BIKE WILL NOT RUN. TOLD THE REPLACEMENT PART IS NOT YET AVAILABLE AND WHEN IT IS, IT WILL COST WELL OVER $1000.00 TO REPAIR AND BIG DOG REFUSES TO COVER IT AND SAID "SORRY, BIKE IS OUT OF WARRANTY". I HAVE NEVER BEEN CONTACTED ABOUT A RECALL. *TR
#10374072 | EXTERIOR LIGHTING | | 12,000 miles
THE ELECTRICAL SYSTEM HAD INTERMITTENT PROBLEMS SINCE THE BIKE WAS NEW. HEADLIGHT WOULD FLICKER ON & OFF, REAR TAIL LIGHTS FLASHED ON & OFF. NOTHING WAS FOUND WHEN BIKE WAS TAKEN TO LOCAL DEALER FOR ROUTINE MAINTENANCE. EHC MODULE COMPLETELY FAILED NOW AND BIKE WILL NOT RUN. TOLD THE REPLACEMENT PART IS NOT YET AVAILABLE AND WHEN IT IS, IT WILL COST WELL OVER $1000.00 TO REPAIR AND BIG DOG REFUSES TO COVER IT AND SAID "SORRY, BIKE IS OUT OF WARRANTY". I HAVE NEVER BEEN CONTACTED ABOUT A RECALL. *TR
#10361509 | ELECTRICAL SYSTEM | | 5,000 miles
TL* THE CONTACT OWNS A 2004 BIG DOG MASTIFF. THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 10V180000, (ELECTRICAL SYSTEM). THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER FOR REPAIRS. THE VEHICLE WAS TAKEN TO VARIOUS AUTHORIZED DEALERS WHERE THE CONTACT WAS ADVISED THAT THE NECESSARY PARTS TO PERFORM THE REMEDY WERE UNAVAILABLE DUE TO THE FINANCIAL STATUS OF THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 5,300.

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Safety Rating for the 2004 BIG DOG MASTIFF

NHTSA has not yet tested the 2004 BIG DOG MASTIFF in its New Car Assessment Program.

Technical Service Bulletins for the 2004 BIG DOG MASTIFF

No technical service bulletins have been reported for this vehicle.

NHTSA Investigations for the 2004 BIG DOG MASTIFF

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the BIG DOG MASTIFF

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Other BIG DOG Models

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