2021 BENTLEY CONTINENTAL GT Seats Problems

The front seats in this vehicle, when moved to allow back seat access, do not return to the original position. They move totally backward, trapping the person sitting in the back. My friend had to remove her shoes and actually pull her legs out using her hands and arms. Had there been an accident or a fire, this person would be killed before she could escape. I know it has been recalled and I took it to the dealer for the service. Dimmit automotive Service Department had the car for 24 hours and the seat is not fixed. This is a dangerous recall. How can I get Dimmit Automotive in Pinellas Park, Florida, to actually do this repair? Please, I have grandchildren who love to ride in the back. Help before someone is in danger.

The contact owns a 2021 Bentley Continental GT. The contact stated that an occupant was trapped in the rear seat of the vehicle. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact stated the failure was related to NHTSA Campaign Number: 21V550000 (Seats) however, the VIN was not included. The manufacturer was not contacted. The failure mileage was approximately 5,000.