2017 BENTLEY BENTAYGA — Problems, Recalls & Safety Data

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N/A

Safety Rating

16

Owner Complaints

3 Crashes

2

Recalls

ACTIVE RECALL

205

Service Bulletins

0

Investigations

Overview of the 2017 BENTLEY BENTAYGA

The 2017 BENTLEY BENTAYGA has received a total of 16 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, SEATS. 205 technical service bulletins have been issued by Bentley Motors, Inc. for this model year. The most commonly reported problems involve the Air Bags (3 complaints), Engine (2 complaints), and Service Brakes (2 complaints).

Recalls for the 2017 BENTLEY BENTAYGA

NHTSA has recorded 2 recalls for the 2017 BENTLEY BENTAYGA, potentially affecting up to 3,905 vehicles.

Recall 23V592000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

| 3,527 vehicles affected

Defect: Bentley Motors, Inc. (Bentley) is recalling certain 2017-2023 Bentayga vehicles. The fuel supply module wiring can overheat and melt the flange, resulting in a fuel leak.

Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Dealers will replace the flange and fuel supply module wiring, free of charge. Owner notification letters were mailed October 20, 2023. Owners may contact Bentley customer service at 1-800-777-6923. Bentley's number for this recall is RE23/19.

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Recall 16V816000 — SEATS

| 378 vehicles affected

Defect: Bentley Motors, Inc. (Bentley) is recalling certain model year 2017 Bentayga vehicles manufactured March 1, 2016, to September 30, 2016. During the assembly process, the affected vehicles may not have had the seat mechanism and instrument panel joints properly tightened.

Consequence: If the seat mechanism and instrument panel joints were not tightened, they can loosen, increasing the risk of injury in the event of a crash.

Remedy: Bentley will notify owners, and dealers will inspect and tighten the seat mechanism and instrument panel joints, as necessary, free of charge. The recall is expected to begin in January 2017. Owners may contact Bentley customer service at 1-800-777-6923. Bentley's...

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Owner Complaints for the 2017 BENTLEY BENTAYGA

16 complaints have been filed with NHTSA for the 2017 BENTLEY BENTAYGA. Below is a breakdown by vehicle component.

Most Recent Complaints

#11477235 | FUEL SYSTEM, GASOLINE | | 35,500 miles
The contact owns a 2017 Bentley Bentayga. The contact stated that while driving at an undisclosed speed, there was an abnormally strong fuel odor detected. The vehicle was taken to the dealer where it was diagnosed that the fuel line was fractured and the fuel tank needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 35,500.
#11422688 | AIR BAGS | | 4,000 miles Crash 1 Injury
The contact stated that she was a standing outside of a 2017 Bentley Bentayga while guiding a driver to park the vehicle in a residential garage when the anti-collision and anti-pedestrian feature failed. The contact stated that she was providing information from the electronic data recorder. The contact stated that the information provided was that the vehicle was traveling at 11 mph, when the accelerator pedal was depressed several times, the vehicle accelerated crashing into the contact and the garage wall. The contact stated that the air bags did not deploy. A police report was not filed. The contact sustained two fractured wrists and a spinal injury that required medical attention. The vehicle was not drivable and was towed to an independent mechanic where the vehicle was not diagnosed or repaired. The dealer nor the manufacturer had been informed of the failure. The failure mileage was 4,000.
#11422688 | ELECTRICAL SYSTEM | | 4,000 miles Crash 1 Injury
The contact stated that she was a standing outside of a 2017 Bentley Bentayga while guiding a driver to park the vehicle in a residential garage when the anti-collision and anti-pedestrian feature failed. The contact stated that she was providing information from the electronic data recorder. The contact stated that the information provided was that the vehicle was traveling at 11 mph, when the accelerator pedal was depressed several times, the vehicle accelerated crashing into the contact and the garage wall. The contact stated that the air bags did not deploy. A police report was not filed. The contact sustained two fractured wrists and a spinal injury that required medical attention. The vehicle was not drivable and was towed to an independent mechanic where the vehicle was not diagnosed or repaired. The dealer nor the manufacturer had been informed of the failure. The failure mileage was 4,000.
#11422688 | FORWARD COLLISION AVOIDANCE | | 4,000 miles Crash 1 Injury
The contact stated that she was a standing outside of a 2017 Bentley Bentayga while guiding a driver to park the vehicle in a residential garage when the anti-collision and anti-pedestrian feature failed. The contact stated that she was providing information from the electronic data recorder. The contact stated that the information provided was that the vehicle was traveling at 11 mph, when the accelerator pedal was depressed several times, the vehicle accelerated crashing into the contact and the garage wall. The contact stated that the air bags did not deploy. A police report was not filed. The contact sustained two fractured wrists and a spinal injury that required medical attention. The vehicle was not drivable and was towed to an independent mechanic where the vehicle was not diagnosed or repaired. The dealer nor the manufacturer had been informed of the failure. The failure mileage was 4,000.
#11021447 | AIR BAGS | | 6,000 miles
EASY CYBER ATTACK AGAINST NEW BENTLEY - CRITICAL ISSUE IT IS INCREDIBLY DANGEROUS TO CONNECT THIS CAR TO THE INTERNET USING A SIM CARD, AS THE CAR IS LITTERED WITH HIGH IMPACT VULNERABILITIES THAT CAN EASILY BE EXPLOITED TO SHUT DOWN SYSTEMS, THIS WOULD DENY SERVICE OF SYSTEMS, LIKE STEERING OR BRAKES, OR AIRBAGS. THERE ARE NEARLY 100 CONNECTED DEVICES IN THE CAR THAT IS CENTRALLY MANAGED USING ONE COMPUTER SYSTEMS THAT IS VERY VULNERABLE. THIS IS A FUNDAMENTAL PROBLEM AT BENTLEY HQ, AS ONE OF THE VULNERABILITIES WAS FIRST IDENTIFIED IN 1999, IT WAS PATCHED IN 1999 AND YET A 2017 CAR STILL HAS THE VULNERABILITY WITHOUT ANY PATCH. THIS MEANS NOT ONLY IS THIS CAR EXTREMELY VULNERABLE TO CYBER ATTACK BUT THE PROCESS TO DESIGN THE SOFTWARE IN THE FACTORY HAD LITTLE TO NO REGARD TO CUSTOMER SECURITY. IT IS POSSIBLE TO ELECTRONICALLY SWEEP ALL IP'S IN THE USA SEARCHING FOR BENTLEY BENTAGYA'S AND THEN CONSTRUCT A CYBER ATTACK AT ALL VEHICLES SIMULTANEOUSLY. THIS IS A VERY VERY SERIOUS ISSUE. I NOTIFIED BENTLEY AND PROVIDED THE FULL CYBER ASSESSMENT REPORT AND HAD NOT REPLY WHATSOEVER. THEY SHOULD IMMEDIATELY HAVE EVERY CUSTOMER REMOVE THE SIM CARD (THIS SHOULD BE A CRITICAL RECALL) FOR THE VEHICLE TO PREVENT AN ATTACK FROM THE OTHER SIDE OF THE WORLD. THEN THEY NEED TO CONSIDER LOCALISED ATTACKS AS THE CAR TRAVELS WITH A WIFI BUBBLE THAT IS EXPLOITABLE. THIS IS HOW THIS REPORT ATTACHED WAS PREPARED IN THE FIRST INSTANCE.

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Safety Rating for the 2017 BENTLEY BENTAYGA

NHTSA has not yet tested the 2017 BENTLEY BENTAYGA in its New Car Assessment Program.

Technical Service Bulletins for the 2017 BENTLEY BENTAYGA

Bentley Motors, Inc. has issued 205 technical service bulletins (TSBs) for the 2017 BENTLEY BENTAYGA. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

2078373/2 — VISIBILITY/WIPER

Sunroof blind not retracting | Bentayga Series | 17-26MY. Condition: Customer may report that the sunroof blind is stuck in the closed position and cannot be opened using interior controls. The Sunroof blind is stuck due to uneven/ruffled or crumped during open or closing.

2064779/6 — SUSPENSION

Creaking/squeak noise from the front suspension (upper inner lever bushes).

2068946/11 — SUSPENSION

Dynamic ride system warning visible - DTC P0B2500 logged within address 0021 (Battery Energy Control Module 2). Customer statement: Bentley dynamic ride system fault is displayed within the Drivers Instrument Panel (DIP)

2078364/1 — ELECTRICAL SYSTEM

Mono Camera Requires Replacement | Bentayga | 17-19MY. Condition: The front camera for driver assistance programs (mono camera) requires replacement.

2077256/3 — VISIBILITY/WIPER

Rear Door Blind Inoperative | Bentayga Series. Condition: Rear door blind is inoperative.

2075034/3 — BACK OVER PREVENTION: WARNINGS

EPB Warning light in DIP - Front door/s power latch system intermittent - DTC U112300 within Address 03 and Address 46. Condition: One or a combination of the following is evident within the DIP • Electronic parking brake warning And/or • Drivers door power latch intermittent operation warning

2075034/3 — ELECTRICAL SYSTEM

EPB Warning light in DIP - Front door/s power latch system intermittent - DTC U112300 within Address 03 and Address 46. Condition: One or a combination of the following is evident within the DIP • Electronic parking brake warning And/or • Drivers door power latch intermittent operation warning

2055321/5 — ENGINE

Low fuel pressure regulation DTC 310B00 | Bentayga W12 | 17MY - 23MY. Condition: Prior to replacing the fuel delivery module or fuel pump control units please refer to the information within TPI 2077385 Engine stalling when the engine is started from cold (at idle) Or After a delayed cold...

2077385/1 — ENGINE

W12 Fuel Supply Module | Low fuel pressure warning | Bentayga | 17-23MY. Condition: Engine difficult to start Or Engine runs rough These issues can trigger DTC P00310B, P008A00 relating to Low Fuel Pressure regulation, Fuel pressure outside specification The following symbol can also be displayed on the Driver Instrument...

2060458/4 — STRUCTURE:BODY

Water Ingress into the front reading light | Bentayga Series | 17MY - 25MY. Condition: Water drips from the front interior light. The water drips directly from the electric drive of the front sun roof motor. Technical Background: A water drop can get onto the guide rail instead of the...

Showing 10 of 205 technical service bulletins.

NHTSA Investigations for the 2017 BENTLEY BENTAYGA

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the BENTLEY BENTAYGA

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Other BENTLEY Models

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