2024 AUDI Q4 SPORTBACK E-TRON — Problems, Recalls & Safety Data

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5/5

★★★★★

Safety Rating

6

Owner Complaints

1

Recall

ACTIVE RECALL

31

Service Bulletins

0

Investigations

Overview of the 2024 AUDI Q4 SPORTBACK E-TRON

The 2024 AUDI Q4 SPORTBACK E-TRON has received a total of 6 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 2 recall campaigns affecting this vehicle, covering issues with ELECTRICAL SYSTEM:PROPULSION SYSTEM:DC/DC CONVERTER, ELECTRICAL SYSTEM:12V/24V/48V BATTERY. 31 technical service bulletins have been issued by Volkswagen Group of America, Inc. for this model year. The most commonly reported problems involve the Electrical System (2 complaints), Engine (1 complaint), and Power Train (1 complaint).

Recalls for the 2024 AUDI Q4 SPORTBACK E-TRON

NHTSA has recorded 2 recalls for the 2024 AUDI Q4 SPORTBACK E-TRON, potentially affecting up to 27,538 vehicles.

Recall 25V125000 — ELECTRICAL SYSTEM:PROPULSION SYSTEM:DC/DC CONVERTER

| 13,769 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 AUDI Q4 E-Tron SUV, AUDI Q4 E-Tron Sportback, and 2024 ID.4 vehicles. The on-board charger (OCDC) may fail and stop charging the 12-volt battery, which can result in a loss of drive power.

Consequence: A loss of drive power increases the risk of a crash.

Remedy: Dealers will replace the OCDC, free of charge. Owner notification letters were mailed on May 20, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93CJ. Audi's number...

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Recall 25V125000 — ELECTRICAL SYSTEM:12V/24V/48V BATTERY

| 13,769 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 AUDI Q4 E-Tron SUV, AUDI Q4 E-Tron Sportback, and 2024 ID.4 vehicles. The on-board charger (OCDC) may fail and stop charging the 12-volt battery, which can result in a loss of drive power.

Consequence: A loss of drive power increases the risk of a crash.

Remedy: Dealers will replace the OCDC, free of charge. Owner notification letters were mailed on May 20, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93CJ. Audi's number...

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Owner Complaints for the 2024 AUDI Q4 SPORTBACK E-TRON

6 complaints have been filed with NHTSA for the 2024 AUDI Q4 SPORTBACK E-TRON. Below is a breakdown by vehicle component.

Most Recent Complaints

#11691898 | ENGINE | | N/A miles
I purchased a new 2024 Audi Q4 e-tron. The first malfunction occurred in January 2025 when a dashboard warning appeared stating the vehicle was “unable to read traffic or road signs.” The dealer confirmed a front-camera sensor failure and replaced the camera under Repair Order #193312 (1/17/25 – 1/29/25) at approximately 397 miles. In February 2025, the vehicle displayed repeated “drive system malfunction” warnings and would not start reliably. The dealer determined the issue was linked to the 12-volt battery and replaced it under RO #194457 (2/24/25 – 3/14/25, 866 miles). Soon after, persistent drive-system and electrical faults continued (RO #195096 and #195241 from 3/17 – 3/27 at 866–1,081 miles) but no repair was completed. On 4/10/25, an “AWD malfunction” occurred, and the vehicle was towed. Under RO #195846 (4/10/25 – 4/25/25, 1,594 miles), the front electric motor/drive unit was replaced. The vehicle remained out of service for extended periods. I was provided an EV loaner during the initial repair in January and gasoline loaner vehicles thereafter. In June 2025 (RO #198283 at 3,161 miles), a factory recall for the onboard charger was performed. The warning “Pedestrians cannot hear motor sound” appeared both before and after the motor replacement, suggesting a persistent fault in the Acoustic Vehicle Alerting System (AVAS). These repeated electrical, sensor, and propulsion failures — all within 3,000 miles of use — raise concerns about the reliability and safety of the ADAS camera, drive unit, and pedestrian-alert system. Power loss and a nonfunctional pedestrian-warning feature could increase risk to the driver and others. The manufacturer has been notified, and both dealer and manufacturer-updated repair records — showing mileage inconsistencies between versions — are available for review upon request.
#11691898 | POWER TRAIN | | N/A miles
I purchased a new 2024 Audi Q4 e-tron. The first malfunction occurred in January 2025 when a dashboard warning appeared stating the vehicle was “unable to read traffic or road signs.” The dealer confirmed a front-camera sensor failure and replaced the camera under Repair Order #193312 (1/17/25 – 1/29/25) at approximately 397 miles. In February 2025, the vehicle displayed repeated “drive system malfunction” warnings and would not start reliably. The dealer determined the issue was linked to the 12-volt battery and replaced it under RO #194457 (2/24/25 – 3/14/25, 866 miles). Soon after, persistent drive-system and electrical faults continued (RO #195096 and #195241 from 3/17 – 3/27 at 866–1,081 miles) but no repair was completed. On 4/10/25, an “AWD malfunction” occurred, and the vehicle was towed. Under RO #195846 (4/10/25 – 4/25/25, 1,594 miles), the front electric motor/drive unit was replaced. The vehicle remained out of service for extended periods. I was provided an EV loaner during the initial repair in January and gasoline loaner vehicles thereafter. In June 2025 (RO #198283 at 3,161 miles), a factory recall for the onboard charger was performed. The warning “Pedestrians cannot hear motor sound” appeared both before and after the motor replacement, suggesting a persistent fault in the Acoustic Vehicle Alerting System (AVAS). These repeated electrical, sensor, and propulsion failures — all within 3,000 miles of use — raise concerns about the reliability and safety of the ADAS camera, drive unit, and pedestrian-alert system. Power loss and a nonfunctional pedestrian-warning feature could increase risk to the driver and others. The manufacturer has been notified, and both dealer and manufacturer-updated repair records — showing mileage inconsistencies between versions — are available for review upon request.
#11691898 | UNKNOWN OR OTHER | | N/A miles
I purchased a new 2024 Audi Q4 e-tron. The first malfunction occurred in January 2025 when a dashboard warning appeared stating the vehicle was “unable to read traffic or road signs.” The dealer confirmed a front-camera sensor failure and replaced the camera under Repair Order #193312 (1/17/25 – 1/29/25) at approximately 397 miles. In February 2025, the vehicle displayed repeated “drive system malfunction” warnings and would not start reliably. The dealer determined the issue was linked to the 12-volt battery and replaced it under RO #194457 (2/24/25 – 3/14/25, 866 miles). Soon after, persistent drive-system and electrical faults continued (RO #195096 and #195241 from 3/17 – 3/27 at 866–1,081 miles) but no repair was completed. On 4/10/25, an “AWD malfunction” occurred, and the vehicle was towed. Under RO #195846 (4/10/25 – 4/25/25, 1,594 miles), the front electric motor/drive unit was replaced. The vehicle remained out of service for extended periods. I was provided an EV loaner during the initial repair in January and gasoline loaner vehicles thereafter. In June 2025 (RO #198283 at 3,161 miles), a factory recall for the onboard charger was performed. The warning “Pedestrians cannot hear motor sound” appeared both before and after the motor replacement, suggesting a persistent fault in the Acoustic Vehicle Alerting System (AVAS). These repeated electrical, sensor, and propulsion failures — all within 3,000 miles of use — raise concerns about the reliability and safety of the ADAS camera, drive unit, and pedestrian-alert system. Power loss and a nonfunctional pedestrian-warning feature could increase risk to the driver and others. The manufacturer has been notified, and both dealer and manufacturer-updated repair records — showing mileage inconsistencies between versions — are available for review upon request.
#11664962 | ELECTRICAL SYSTEM | | N/A miles
The contact owns a 2024 Audi Q4 Sportback E-Tron. The contact received notification of NHTSA Campaign Number: 25V125000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
#11659705 | ELECTRICAL SYSTEM | | N/A miles
The contact owns a 2024 Audi Q4 Sportback E-Tron. The contact received notification of NHTSA Campaign Number: 25V125000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted; however, the contact was informed that the repair was not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms part not available.

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Safety Rating for the 2024 AUDI Q4 SPORTBACK E-TRON

The 2024 AUDI Q4 SPORTBACK E-TRON received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).

Test Category Rating
Overall Rating ★★★★★ (5/5)
Frontal Crash ★★★★ (4/5)
Side Crash ★★★★★ (5/5)
Rollover ★★★★ (4/5)

Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.

Technical Service Bulletins for the 2024 AUDI Q4 SPORTBACK E-TRON

Volkswagen Group of America, Inc. has issued 31 technical service bulletins (TSBs) for the 2024 AUDI Q4 SPORTBACK E-TRON. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

TSB_2060750_5 — ENGINE

This bulletin provides information regarding UV leak additive for finding oil leaks.

TSB_2073560_7 — ELECTRICAL SYSTEM

This bulletin provides information when the vehicle/HV battery does not charge; drive system unavailable; DTC P1A0800, P1A0F00, P1A1600.

TSB_2077443_2 — ELECTRICAL SYSTEM

This bulletin provides informatin when the convenience opening does not work.

TSB_2074415_5 — ELECTRICAL SYSTEM

This Pending Service Solution requests that technicians create ar ecord in the PSS databse when tehre is a Q4 drive system fault; DTC P164700/P060C00.

TSB_2056386_11 — WHEELS

This bulletin provides information about the steering wheel alignment.

TSB_2076546_2 — SERVICE BRAKES

This bulletin provides information when there is noise while breaking gently just before the vehicle stops, between 10 mph - 3 mph.

TSB_2074899_4 — POWER TRAIN

This TSB provides information when there are clacking noises during load changes/changing direction.

Circular 93OE — UNKNOWN OR OTHER

Audi is providing a software update to help improve the performance of the Onboard Charger with Integrated DC/DC-Converter (OCDC).

TSB_2077616_2 — ELECTRICAL SYSTEM

This bulletin provides information when a customer states that there is no online connection after visitin gthe workshop after 03/02/2025.

TSB_2075630_2 — ELECTRICAL SYSTEM

This bulletin provides information when the key user is not shown in the MMI.

Showing 10 of 31 technical service bulletins.

NHTSA Investigations for the 2024 AUDI Q4 SPORTBACK E-TRON

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the AUDI Q4 SPORTBACK E-TRON

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Other AUDI Models

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