2024 AUDI Q4 E-TRON — Problems, Recalls & Safety Data

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N/A

Safety Rating

26

Owner Complaints

6 Crashes

3

Recalls

ACTIVE RECALL

56

Service Bulletins

0

Investigations

Overview of the 2024 AUDI Q4 E-TRON

The 2024 AUDI Q4 E-TRON has received a total of 26 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 4 recall campaigns affecting this vehicle, covering issues with ELECTRICAL SYSTEM:PROPULSION SYSTEM:DC/DC CONVERTER, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE. 56 technical service bulletins have been issued by Volkswagen Group of America, Inc. for this model year. The most commonly reported problems involve the Electrical System (12 complaints), Tires (2 complaints), and Unknown Or Other (2 complaints).

Recalls for the 2024 AUDI Q4 E-TRON

NHTSA has recorded 4 recalls for the 2024 AUDI Q4 E-TRON, potentially affecting up to 138,531 vehicles.

Recall 25V125000 — ELECTRICAL SYSTEM:PROPULSION SYSTEM:DC/DC CONVERTER

| 13,769 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 AUDI Q4 E-Tron SUV, AUDI Q4 E-Tron Sportback, and 2024 ID.4 vehicles. The on-board charger (OCDC) may fail and stop charging the 12-volt battery, which can result in a loss of drive power.

Consequence: A loss of drive power increases the risk of a crash.

Remedy: Dealers will replace the OCDC, free of charge. Owner notification letters were mailed on May 20, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93CJ. Audi's number...

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Recall 25V125000 — ELECTRICAL SYSTEM:12V/24V/48V BATTERY

| 13,769 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 AUDI Q4 E-Tron SUV, AUDI Q4 E-Tron Sportback, and 2024 ID.4 vehicles. The on-board charger (OCDC) may fail and stop charging the 12-volt battery, which can result in a loss of drive power.

Consequence: A loss of drive power increases the risk of a crash.

Remedy: Dealers will replace the OCDC, free of charge. Owner notification letters were mailed on May 20, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93CJ. Audi's number...

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Recall 24V361000 — EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE

| 17,797 vehicles affected

Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 Q4 E-TRON and Q4 E-TRON Sportback vehicles. The incorrect headlight control module software may have been installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: Incorrect headlight control module software may cause the parking lights not to operate as intended when the headlights are turned on and the turn signals are activated, which can reduce vehicle visibility and increase the risk of a crash.

Remedy: Dealers will update the headlight control module with a new data set, free of charge. Owner notification letters were mailed June 6, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 941L.

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Recall 23V842000 — ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD

| 93,196 vehicles affected

Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to...

Consequence: An overheated outlet or charging cable can increase the risk of a fire.

Remedy: Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge....

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Owner Complaints for the 2024 AUDI Q4 E-TRON

26 complaints have been filed with NHTSA for the 2024 AUDI Q4 E-TRON. Below is a breakdown by vehicle component.

Most Recent Complaints

#11718122 | ELECTRICAL SYSTEM | | N/A miles
I am filing this complaint due to ongoing electronic and drivetrain malfunctions that may impact safe vehicle operation. AWD System Malfunction (Primary Safety Concern) The vehicle repeatedly displays four-wheel drive system malfunction warnings. I have brought the vehicle to the dealership three times for this same issue. The malfunction continues unresolved, raising concerns about traction, stability, and drivetrain reliability. Intermittent Entry Failure Biometric entry intermittently fails, forcing use of the key fob. This could delay access in emergency situations. Remote System Failures Remote vehicle functions (lock/unlock and climate control) operate inconsistently or fail entirely, often generating error messages. Audi has stated this is a system infrastructure issue with no current fix. Battery Power Inconsistency Although the battery indicates 100% charge, actual available power never reaches full output and drops shortly after driving. This creates uncertainty about vehicle performance and usable range. HUD Feature Does Not Perform as Advertised The head-up display does not show surrounding vehicle speeds as advertised, only colored indicators. This removes expected situational awareness information. Summary The vehicle exhibits repeated drivetrain warnings, electronic access failures, and inconsistent battery performance. These issues persist despite multiple service visits. I am requesting this complaint be formally recorded and investigated due to potential safety implications.
#11718122 | POWER TRAIN | | N/A miles
I am filing this complaint due to ongoing electronic and drivetrain malfunctions that may impact safe vehicle operation. AWD System Malfunction (Primary Safety Concern) The vehicle repeatedly displays four-wheel drive system malfunction warnings. I have brought the vehicle to the dealership three times for this same issue. The malfunction continues unresolved, raising concerns about traction, stability, and drivetrain reliability. Intermittent Entry Failure Biometric entry intermittently fails, forcing use of the key fob. This could delay access in emergency situations. Remote System Failures Remote vehicle functions (lock/unlock and climate control) operate inconsistently or fail entirely, often generating error messages. Audi has stated this is a system infrastructure issue with no current fix. Battery Power Inconsistency Although the battery indicates 100% charge, actual available power never reaches full output and drops shortly after driving. This creates uncertainty about vehicle performance and usable range. HUD Feature Does Not Perform as Advertised The head-up display does not show surrounding vehicle speeds as advertised, only colored indicators. This removes expected situational awareness information. Summary The vehicle exhibits repeated drivetrain warnings, electronic access failures, and inconsistent battery performance. These issues persist despite multiple service visits. I am requesting this complaint be formally recorded and investigated due to potential safety implications.
#11714579 | ELECTRICAL SYSTEM | | N/A miles
At least a dozen times, while accelerating from a complete stop, the car has experienced sudden unintended very hard braking without driver input. After very hard brake, car falls out of gear and needs to be restarted and put back in gear. -In clear, dry, temperate weather -Day and night -In drive and reverse -While accelerator engaged -Not touching brake pedal -No obstacles, pedestrians or vehicles present that would require braking -No warnings, alerts or messages on screen -Occurs randomly, nothing to indicate braking is needed -Most recent incident, on flat, familiar road, clear, temperate weather, no obstacles, car unexpectedly braked after accelerating from traffic light, fell out of gear and would not go back into gear for several minutes, resulting in near rear-end collision with multiple vehicles behind that did not expect sudden stop while accelerating. Eventually car would drive a short distance then hard brake, slip out of gear, not be able to drive. This was repeated 4 times before finally being able to drive without failure. -Audi inspected, could not reproduce the issue. It occurs very randomly, so it’s difficult to reproduce on demand. -No fault codes were found or stored -Dealer said without being able to reproduce it there was nothing to be done. I asked for TAC case to be opened for assistance. They strongly refused but eventually agreed. Case was opened but immediately rejected (within minutes). Later they said it was rejected for missing info, including location of incidents, which they never asked me for and I could have provided. Sudden random very hard braking and going into park while accelerating, then not being able to drive, with no warnings or fault codes, is a safety hazard.This has happened many times over a year. Other vehicles can crash into an unexpected stopped car in traffic. The last time I came within a millisecond of a major crash.
#11714579 | SERVICE BRAKES | | N/A miles
At least a dozen times, while accelerating from a complete stop, the car has experienced sudden unintended very hard braking without driver input. After very hard brake, car falls out of gear and needs to be restarted and put back in gear. -In clear, dry, temperate weather -Day and night -In drive and reverse -While accelerator engaged -Not touching brake pedal -No obstacles, pedestrians or vehicles present that would require braking -No warnings, alerts or messages on screen -Occurs randomly, nothing to indicate braking is needed -Most recent incident, on flat, familiar road, clear, temperate weather, no obstacles, car unexpectedly braked after accelerating from traffic light, fell out of gear and would not go back into gear for several minutes, resulting in near rear-end collision with multiple vehicles behind that did not expect sudden stop while accelerating. Eventually car would drive a short distance then hard brake, slip out of gear, not be able to drive. This was repeated 4 times before finally being able to drive without failure. -Audi inspected, could not reproduce the issue. It occurs very randomly, so it’s difficult to reproduce on demand. -No fault codes were found or stored -Dealer said without being able to reproduce it there was nothing to be done. I asked for TAC case to be opened for assistance. They strongly refused but eventually agreed. Case was opened but immediately rejected (within minutes). Later they said it was rejected for missing info, including location of incidents, which they never asked me for and I could have provided. Sudden random very hard braking and going into park while accelerating, then not being able to drive, with no warnings or fault codes, is a safety hazard.This has happened many times over a year. Other vehicles can crash into an unexpected stopped car in traffic. The last time I came within a millisecond of a major crash.
#11714579 | UNKNOWN OR OTHER | | N/A miles
At least a dozen times, while accelerating from a complete stop, the car has experienced sudden unintended very hard braking without driver input. After very hard brake, car falls out of gear and needs to be restarted and put back in gear. -In clear, dry, temperate weather -Day and night -In drive and reverse -While accelerator engaged -Not touching brake pedal -No obstacles, pedestrians or vehicles present that would require braking -No warnings, alerts or messages on screen -Occurs randomly, nothing to indicate braking is needed -Most recent incident, on flat, familiar road, clear, temperate weather, no obstacles, car unexpectedly braked after accelerating from traffic light, fell out of gear and would not go back into gear for several minutes, resulting in near rear-end collision with multiple vehicles behind that did not expect sudden stop while accelerating. Eventually car would drive a short distance then hard brake, slip out of gear, not be able to drive. This was repeated 4 times before finally being able to drive without failure. -Audi inspected, could not reproduce the issue. It occurs very randomly, so it’s difficult to reproduce on demand. -No fault codes were found or stored -Dealer said without being able to reproduce it there was nothing to be done. I asked for TAC case to be opened for assistance. They strongly refused but eventually agreed. Case was opened but immediately rejected (within minutes). Later they said it was rejected for missing info, including location of incidents, which they never asked me for and I could have provided. Sudden random very hard braking and going into park while accelerating, then not being able to drive, with no warnings or fault codes, is a safety hazard.This has happened many times over a year. Other vehicles can crash into an unexpected stopped car in traffic. The last time I came within a millisecond of a major crash.

View all Electrical System complaints →

Safety Rating for the 2024 AUDI Q4 E-TRON

NHTSA has not yet tested the 2024 AUDI Q4 E-TRON in its New Car Assessment Program.

Technical Service Bulletins for the 2024 AUDI Q4 E-TRON

Volkswagen Group of America, Inc. has issued 56 technical service bulletins (TSBs) for the 2024 AUDI Q4 E-TRON. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

TSB_2080810_1 — ELECTRICAL SYSTEM

This bulletin provides information when key user is not shown in the MMI.

TSB_2080616_1 — ELECTRICAL SYSTEM

This bulletin provides information when there is a drive system fault; P060C00 with symptom 20079.

SM 64-2025 — ELECTRICAL SYSTEM

This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.

TSB_2076201_2 — ELECTRICAL SYSTEM

This TSB provides information when the breakdown call triggers itself.

TSB_2074793_4 — ELECTRICAL SYSTEM

This Pending Service Solution (PSS) requests that technicians enter a record into the PSS database when the Air conditioner control console loses its settings after a bus sleep cycle.

TSB_2075630_3 — ELECTRICAL SYSTEM

This bulletin provides information when the key user is not shown in the MMI.

TSB_2079298_1 — ELECTRICAL SYSTEM

This bulletin provides informaiton when there are moisture deposits in the taillights.

AOS-25-47 — UNKNOWN OR OTHER

This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: The hotfix is to correct the issue: Issue seen: ODS5003E Infrastructure Guided Fault Finding: An internal fatal error occurred during the G929 - Vehicle Interior Carbon Dioxide Concentration Sensor function...

TSB_2064077_7 — STRUCTURE:BODY

This bulletin provides information when the air conditioning cooling output is insufficient; leak on air conditioning system evaporator.

Dealer 93OE — UNKNOWN OR OTHER

Audi is providing a software update to help improve the performance of the Onboard Charger with Integrated DC/DC-Converter (OCDC).

Showing 10 of 56 technical service bulletins.

NHTSA Investigations for the 2024 AUDI Q4 E-TRON

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the AUDI Q4 E-TRON

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Other AUDI Models

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