2017 AUDI A8 — Problems, Recalls & Safety Data

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N/A

Safety Rating

11

Owner Complaints

2 Crashes

3

Recalls

ACTIVE RECALL

18

Service Bulletins

0

Investigations

Overview of the 2017 AUDI A8

The 2017 AUDI A8 has received a total of 11 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 3 recall campaigns affecting this vehicle, covering issues with ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER, STRUCTURE:BODY:HOOD, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL. 18 technical service bulletins have been issued by Volkswagen Group of America, Inc. for this model year. The most commonly reported problems involve the Service Brakes (2 complaints), Engine (1 complaint), and Forward Collision Avoidance Adaptive Cruise Control (1 complaint).

Recalls for the 2017 AUDI A8

NHTSA has recorded 3 recalls for the 2017 AUDI A8, potentially affecting up to 113,938 vehicles.

Recall 22V178000 — ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER

| 26,093 vehicles affected

Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2013-2017 A8, S6 Sedan, S7, S8, and 2014-2017 RS7 vehicles. The turbocharger oil supply strainer can become blocked, causing wear to the bearings due to lack of lubrication.

Consequence: Worn bearings can cause the turbine wheel to contact the turbocharger housing or cause the shaft to break, causing an engine stall and increasing the risk of a crash.

Remedy: Dealers will replace the oil strainer and perform an oil change, free of charge. Owner notification letters were mailed August 4, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 21H7.

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Recall 20V397000 — STRUCTURE:BODY:HOOD

| 12,964 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2018 Audi S8 and A8 vehicles. The seal around the engine compartment may come loose and contact hot engine components.

Consequence: If the seal contacts hot engine components, there could be an increased risk of a fire.

Remedy: Audi will notify owners, and dealers will install a retaining plate to prevent the engine compartment seal from loosening. The recall began September 4, 2020. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 51G6.

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Recall 19V035000 — FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL

| 74,881 vehicles affected

Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2016-2018 Q7, A6 and A7 vehicles, and 2015-2018 Audi A8 vehicles. The left and right fuel rails may leak fuel.

Consequence: A fuel leak in the presence of an ignition source can increase risk of a fire.

Remedy: Audi has notified owners, and dealers will replace the left and right fuel rail, free of charge. The recall began February 28, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 24DP.

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Owner Complaints for the 2017 AUDI A8

11 complaints have been filed with NHTSA for the 2017 AUDI A8. Below is a breakdown by vehicle component.

Most Recent Complaints

#11705436 | STEERING | | N/A miles
My cars rack and pinion went out with the mileage just over 100,000 miles and I was told that this is a problematic something to do with the inappropriate silicone. Spending $85,000 on a car you would think that this is not something you would have to experience. The car was making a little bit of noise, turning left or right couple days later than it completely went out on me and had to drive the car like I was driving a vehicle with no power steering.
#11589589 | SERVICE BRAKES | | 51,000 miles
The contact owns a 2017 Audi A8. The contact stated that while using the cruise control, the warnings ACC (Adaptive Cruise Control) and Brake Guard disabled was display on the instrument panel. The vehicle had been taken to the dealer where it was diagnosed that the camera had failed and needed to be replaced. The contact stated the dealer originally agreed to repair the vehicle; however, the dealer had since denied providing the repair free of charge. The vehicle had not been repaired. The manufacturer was made aware of the failure. The failure mileage was 51,000.
#11589589 | VEHICLE SPEED CONTROL:CRUISE CONTROL | | 51,000 miles
The contact owns a 2017 Audi A8. The contact stated that while using the cruise control, the warnings ACC (Adaptive Cruise Control) and Brake Guard disabled was display on the instrument panel. The vehicle had been taken to the dealer where it was diagnosed that the camera had failed and needed to be replaced. The contact stated the dealer originally agreed to repair the vehicle; however, the dealer had since denied providing the repair free of charge. The vehicle had not been repaired. The manufacturer was made aware of the failure. The failure mileage was 51,000.
Bought a 2017 audi A8l with 51700 miles, from Mike erdman Nissan in coco beach florida, it had front grill damage and when you try to use the cruise control message comes on dash ACC and brake guard disabled, i told dealership they first said theyd fix it but i had to talk to the lender first then theyd fix i talked to the lender now they are refusing to fix it, i never signed anything saying no warranty, nothing was never said about warranty, but was told but eric the salesman that he was going yo have it fixed
#11589469 | SERVICE BRAKES | | N/A miles
Bought a 2017 audi A8l with 51700 miles, from Mike erdman Nissan in coco beach florida, it had front grill damage and when you try to use the cruise control message comes on dash ACC and brake guard disabled, i told dealership they first said theyd fix it but i had to talk to the lender first then theyd fix i talked to the lender now they are refusing to fix it, i never signed anything saying no warranty, nothing was never said about warranty, but was told but eric the salesman that he was going yo have it fixed

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Safety Rating for the 2017 AUDI A8

NHTSA has not yet tested the 2017 AUDI A8 in its New Car Assessment Program.

Technical Service Bulletins for the 2017 AUDI A8

Volkswagen Group of America, Inc. has issued 18 technical service bulletins (TSBs) for the 2017 AUDI A8. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

TSB_2080187_1 — FUEL/PROPULSION SYSTEM

This bulletin provides information when the fuel gauge does not show after filling up tank.

A2724762074729_1 — STRUCTURE:BODY

This bulletin provides information when there are noises/vibration from the front of the vehicle while in dynamic mode.

A4623432069904_1 — SERVICE BRAKES

This bulletin provides information for when there are noises when braking, and the brake pad thickness is OK.

A9122752024323_9 — ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SOFTWARE

This bulletin contains technical information regarding when the parking aid sporadically warns of obstacles that don't exist or it is inoperative/constant warning.

A1020202059446_3 — EQUIPMENT

This bulletin contains repair instructions for oil loss found in the engine compartment.

A2120352059258_1 — ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER

This bulletin contains instructions for diagnosing a damaged turbocharger and calling TAC.

17AUUSMaint0220 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Additional Maintenance Section: AWD Clutch - Change fluid ( if equipped): ADDED: S3. Oil Capacity Chart: CHANGED: Castrol Oil to 'Audi approved XXXX-Refer to the Parts Catalog' for all models.

17AUUSMaint1219 — EQUIPMENT ADAPTIVE/MOBILITY

Additional Maintenance Section: ADDED: Spark Plugs - Replace: Every 30,000 miles or 3 years, whichever occurs first - RS 3 2017 A8L, TT Roadster, TT RS

A1919992052657_3 — EQUIPMENT

This informational bulletin contains details on conditions for replacing the water pump and/or thermostat housing. 2015-2019 A3 Cabriolet, 2017-2018 S3 Cabriolet, 2018-2019 A5 Sportback, S5 Sportback, 2013--2019 TTR

A011900 2046724 — ENGINE

This bulletin contains a software update to address occasional stalling or running erratically without a DTC. Occasional "System too rich" entries.

Showing 10 of 18 technical service bulletins.

NHTSA Investigations for the 2017 AUDI A8

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the AUDI A8

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Other AUDI Models

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