2020 AUDI A6 ALLROAD — Problems, Recalls & Safety Data
5/5
Safety Rating
14
Owner Complaints
4
Recalls
14
Service Bulletins
0
Investigations
Overview of the 2020 AUDI A6 ALLROAD
The 2020 AUDI A6 ALLROAD has received a total of 14 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 9 recall campaigns affecting this vehicle, covering issues with BACK OVER PREVENTION: SENSING SYSTEM: CAMERA, ELECTRICAL SYSTEM, TIRES. 14 technical service bulletins have been issued by Volkswagen Group of America, Inc. for this model year. The most commonly reported problems involve the Electrical System (6 complaints), Power Train (2 complaints), and Forward Collision Avoidance Adaptive Cruise Control (1 complaint).
Recalls for the 2020 AUDI A6 ALLROAD
NHTSA has recorded 9 recalls for the 2020 AUDI A6 ALLROAD, potentially affecting up to 542,272 vehicles.
Recall 25V900000 — BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
| 356,894 vehicles affected
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became...
View full details →Recall 22V861000 — ELECTRICAL SYSTEM
| 50,883 vehicles affected
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2022 Audi S7, S6 Sedan, A6 Allroad, 2021-2022 RS7, RS6 Avant, 2019-2022 A7, and A6 Sedan vehicles. Liquid spilled in the rear seat may penetrate and cause the gateway control module to shut down.
Consequence: A gateway control module shutdown will suddenly reduce engine power, increasing the risk of a crash.
Remedy: Dealers will install a protective cover, free of charge. Owner notification letters are expected to be mailed January 20, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 90V2.
View full details →Recall 22V034000 — TIRES
| 31,058 vehicles affected
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8...
Consequence: Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.
Remedy: Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number...
View full details →Recall 22V034000 — TIRES
| 31,058 vehicles affected
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8...
Consequence: Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.
Remedy: Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number...
View full details →Recall 22V034000 — SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
| 31,058 vehicles affected
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8...
Consequence: Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.
Remedy: Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number...
View full details →Recall 22V034000 — SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
| 31,058 vehicles affected
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8...
Consequence: Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.
Remedy: Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number...
View full details →Recall 21V159000 — AIR BAGS
| 3,421 vehicles affected
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi RS6 Avant, RS7, 2020-2021 A6 Allroad, S6 Sedan, S7, 2019-2021 A6 Sedan, and A7 vehicles. The score line on the passenger air bag may not have been manufactured correctly.
Consequence: An incorrectly manufactured air bag may not deploy properly, and could also eject plastic debris into the passenger compartment, increasing the risk of injury during a crash.
Remedy: Audi will notify owners, and dealers will inspect the passenger air bag score line, and repair it as necessary, free of charge. The recall begin March 26, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this...
View full details →Recall 21V159000 — AIR BAGS
| 3,421 vehicles affected
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi RS6 Avant, RS7, 2020-2021 A6 Allroad, S6 Sedan, S7, 2019-2021 A6 Sedan, and A7 vehicles. The score line on the passenger air bag may not have been manufactured correctly.
Consequence: An incorrectly manufactured air bag may not deploy properly, and could also eject plastic debris into the passenger compartment, increasing the risk of injury during a crash.
Remedy: Audi will notify owners, and dealers will inspect the passenger air bag score line, and repair it as necessary, free of charge. The recall begin March 26, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this...
View full details →Recall 21V159000 — AIR BAGS
| 3,421 vehicles affected
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi RS6 Avant, RS7, 2020-2021 A6 Allroad, S6 Sedan, S7, 2019-2021 A6 Sedan, and A7 vehicles. The score line on the passenger air bag may not have been manufactured correctly.
Consequence: An incorrectly manufactured air bag may not deploy properly, and could also eject plastic debris into the passenger compartment, increasing the risk of injury during a crash.
Remedy: Audi will notify owners, and dealers will inspect the passenger air bag score line, and repair it as necessary, free of charge. The recall begin March 26, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this...
View full details →Owner Complaints for the 2020 AUDI A6 ALLROAD
14 complaints have been filed with NHTSA for the 2020 AUDI A6 ALLROAD. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 6 | 0 | 0 | 0 | 0 |
| Power Train | 2 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Adaptive Cruise Control | 1 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 1 | 0 | 0 | 0 | 0 |
| Lane Departure Assist | 1 | 0 | 0 | 0 | 0 |
| Structurebody | 1 | 0 | 0 | 1 | 0 |
| Suspension | 1 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 1 | 0 | 0 | 1 | 0 |
Most Recent Complaints
This vehicle has an automatic opening/closure feature for the rear trunk/hatchback door. It's activated by putting one's foot under a sensor under the rear fender. This is fine for opening the door but it also closes the hatchback door with considerable force. The feature can be activated inadvertently e.g. when loading the car (and one's foot is under the rear fender) or when sitting on the edge of the luggage area and changing shoes. Both type of events have happened to me. I'm an bald and have had the door close on my head (which broke my scalp's skin) and have had it close when changing shoes many times. If this closed on a small child, I fear that a limb could be broken (or worse). One cannot disable this feature (ideally just to prevent it from closing) or just to simply disable it completely. I have taken the car to Audi dealerships to have the feature disabled on several occasions - but they are unable to do so. It is a safety hazard in my professional opinion - I'm a physician but not an engineer.
This vehicle has an automatic opening/closure feature for the rear trunk/hatchback door. It's activated by putting one's foot under a sensor under the rear fender. This is fine for opening the door but it also closes the hatchback door with considerable force. The feature can be activated inadvertently e.g. when loading the car (and one's foot is under the rear fender) or when sitting on the edge of the luggage area and changing shoes. Both type of events have happened to me. I'm an bald and have had the door close on my head (which broke my scalp's skin) and have had it close when changing shoes many times. If this closed on a small child, I fear that a limb could be broken (or worse). One cannot disable this feature (ideally just to prevent it from closing) or just to simply disable it completely. I have taken the car to Audi dealerships to have the feature disabled on several occasions - but they are unable to do so. It is a safety hazard in my professional opinion - I'm a physician but not an engineer.
While driving I received two messages to contract service first that the “electrical system malfunction” and then a “starting malfunction” which was fallowed by a battery light and a check engine light. I contacted my local dealer they advised I have it towed in immediately. The car was towed in and it’s a “starter generator” and is back ordered with no eta. The car is not drivable and is at the dealer for an unknown amount of time.
Dashboard error messages, "Electrical System Malfunction! Please contact service" and "Vehicle Starting System: Malfunction! Please contact service". Dealer replied that it is a starter generator. Unsafe to drive, towed to dealer service. Part has been on order for more than three weeks.
Dashboard error messages, "Electrical System Malfunction! Please contact service" and "Vehicle Starting System: Malfunction! Please contact service". Dealer replied that it is a starter generator. Unsafe to drive, towed to dealer service. Part has been on order for more than three weeks.
Safety Rating for the 2020 AUDI A6 ALLROAD
The 2020 AUDI A6 ALLROAD received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★☆ (4/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★★ (5/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2020 AUDI A6 ALLROAD
Volkswagen Group of America, Inc. has issued 14 technical service bulletins (TSBs) for the 2020 AUDI A6 ALLROAD. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
TSB_2058831_16 — ELECTRICAL SYSTEM
This TSB provides info when there is a 48V vehicle electrical system warning, DTC U046900 stored in the ECM.
TSB_2068233_4 — ELECTRICAL SYSTEM
This bulletin provides information for vehicles with MIB2+ in instances where the toolbar resets, radio station issues, blue sheen on the map, a privacy pop up, navigation not in cluster, and verious other malfunctions.
TSB-2054270_10 — STRUCTURE:BODY
This bulletin provides information about repairs for noises in the sunroof.
A3724232074733_2 — UNKNOWN OR OTHER
This bulletin provides information when the event memories P17E600, P0191900, P19CB00 are found in diagnostic address 0081. or P085D00 found in diagnostic address 002.
A9024932063502_8 — ELECTRICAL SYSTEM
This bulletin provides information when various driver assist systesms malfunction; DTC B200FF9.
A5524882060265_3 — STRUCTURE
This bulletin provides information on finding water ingress on the rear lid structure.
A5023132061672_4 — SERVICE BRAKES
This bulletin provides information for when there are creaking noises heard during braking or steering maneuvers.
A9223342065982_2 — EQUIPMENT
This bulletin provides information for when the headlamp washer nozzle/pressure cylinder does not retract automatically after a wash cycle.
A3922492059057_5 — WHEELS
This bulletin contains repair instructions for noises when in reverse or vibrations/humming/droning or rubbing when fully turning the wheel.
A9122922065728_2 — EQUIPMENT
This bulletin describes an error which may arise due to a bug in the software of a customer's phone, which causes the Apple CarPlay screen to appear blank, and for audio drop-outs.
Showing 10 of 14 technical service bulletins.
NHTSA Investigations for the 2020 AUDI A6 ALLROAD
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the AUDI A6 ALLROAD
- 2020 AUDI A6 ALLROAD (current)
- 2021 AUDI A6 ALLROAD — 11 complaints
- 2022 AUDI A6 ALLROAD — 3 complaints
- 2023 AUDI A6 ALLROAD — 2 complaints
- 2024 AUDI A6 ALLROAD — 0 complaints
- 2025 AUDI A6 ALLROAD — 0 complaints