2012 AUDI A5 CABRIOLET — Problems, Recalls & Safety Data

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N/A

Safety Rating

14

Owner Complaints

2

Recalls

ACTIVE RECALL

38

Service Bulletins

0

Investigations

Overview of the 2012 AUDI A5 CABRIOLET

The 2012 AUDI A5 CABRIOLET has received a total of 14 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE. 38 technical service bulletins have been issued by Volkswagen Group of America, Inc. for this model year. The most commonly reported problem area is the Air Bags (13 complaints).

Recalls for the 2012 AUDI A5 CABRIOLET

NHTSA has recorded 2 recalls for the 2012 AUDI A5 CABRIOLET, potentially affecting up to 822,275 vehicles.

Recall 18V082000 — AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

| 162,782 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2006-2013 Audi A3, 2007-2009 A4 Cabriolet and S4 Cabriolet, 2008 RS4 Cabriolet, 2009-2012 Q5, and 2010-2012 Audi A5 Cabriolet and S5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Remedy: Audi will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began February 23, 2018. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall...

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Recall 16V078000 — AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

| 659,493 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will...

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Owner Complaints for the 2012 AUDI A5 CABRIOLET

14 complaints have been filed with NHTSA for the 2012 AUDI A5 CABRIOLET. Below is a breakdown by vehicle component.

Most Recent Complaints

#11185412 | AIR BAGS | | N/A miles
TAKATA RECALL MY AUDI DEALER [AUDI OF HUNTINGTON NY] HAS BEEN TELLING ME FOR THE PAST FEW YEARS THAT THEY DO NOT HAVE THE REPLACEMENT AIRBAG. I HAVE SPOKEN TO THEM AND IT IS ALWAYS "ON ORDER, WE WILL CALL YOU". THEN I RECEIVE A POST CARD FROM AUDI OF HUNTINGTON TO CALL FOR THE RECALL SERVICE....AND SAME STORY. AS I SAID, THIS IS THE PAST FEW YEARS. I CAN'T BELIEVE THERE IS NO REPLACEMENT PART. COULD YOU INQUIRE SO THAT I DO NOT WIND UP SERIOUSLY INJURED BECAUSE OF MY DEALER'S FAILURE AND NEGLECT. *JS
#11102635 | ENGINE | | 106,000 miles
MY CAR HAS HAD THE ADD OIL LIGHT ON MANY TIMES TO WHICH I HAVE TAKEN IT TO THE DEALER. FIRST TIME THEY TOLD ME IT WAS A WATER PUMP FAILURE. I REPLACED AND PAID FOR THE WATER PUMP. SECOND TIME A YEAR LATER I RETURNED TO HEAR THAT THE WATER PUMP FAILED AGAIN ONLY THIS TIME IT WAS THE CAM BEARING LADDER THAT FAILED WHICH IN TURN CAUSED THE WATER PUMP TO FAIL. BOTH TIMES I ASKED IF THE WATER PUMP IS REPLACED SHOULD I REPLACE THE TIMING BELT, I AM TOLD IT IS A TIMING CHAIN AND DOES NOT NEED TO BE REPLACED. THEN THE LIGHT COMES ON AGAIN I TAKE IT BACK TO THE DEALER TO BE CHECKED THEY SAY IT IS FINE. TWO MONTHS LATER THE LIGHT COMES BACK ON, WHILE DRIVING TO THE GAS STATION TO GET OIL I TURN ENGINE OFF ONLY TO HAVE IT TURN BACK ON RUNNING SUPER ROUGH. CAR THEN WILL NOT START. I AM NOW TOLD THAT IT WAS THE TIMING BELT FAILURE AND THAT THE TENSIONER ROD BROKE. I AM NOT THE ONLY ONE WITH THIS ISSUE. HTTPS://WWW.AUDIFORUMS.COM/FORUM/GENERAL-TECH-50/A5-2-0T-TIMING-CHAIN-FAILURE-215409/
#11083976 | AIR BAGS | | N/A miles
MY VEHICLE IS IMPACTED BY THE TAKATA AIRBAG SAFETY ISSUE. I RECENTLY RECEIVED A FOLLOW UP LETTER FROM AUDI INDICATING THAT I SHOULD "SCHEDULE THIS RECALL REPAIR IMMEDIATELY, EVEN IF AN INTERIM REPAIR WAS RECENTLY DONE." UPON CALLING THE LOCAL AUDI DEALERS THEY ALL INDICATE THAT THE MANUFACTURER (AUDI) HAS NOT YET SHIPPED THE NECESSARY PARTS TO EFFECT THE REPAIR, AND THEY HAVE BEEN WAITING FOR THE PARTS SINCE EARLY TO MID MARCH 2018. IF AUDI IS NOT READY TO REPAIR THE VEHICLES THEN THE COMMUNICATION TO THE VEHICLE OWNERS SHOULD INDICATE THIS CLEARLY. IT NOW FEELS LIKE AUDI IS COVERING THEMSELVES BY STATING THEY ARE READY TO MAKE A REPAIR WHICH THEY ARE CLEARLY NOT YET READY FOR.
#11078727 | AIR BAGS | | N/A miles
TL* THE CONTACT OWNS A 2012 AUDI A5 CABROLET. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER (AUDI ALBUQUERUE, 8900 PAN AMERICAN FWY NE, ALBUQUERQUE, NM 87113) STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
#11003708 | AIR BAGS | | N/A miles
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI A5 CABRIOLET. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE TO MOHEGAN LAKE AUDI (1791 E MAIN ST, MOHEGAN LAKE, NY 10547) WHO STATED THAT THEY WOULD RECEIVE THE PARTS IN SEPTEMBER AND PLACE THE CONTACT ON A WAITING LIST. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

View all Air Bags complaints →

Safety Rating for the 2012 AUDI A5 CABRIOLET

NHTSA has not yet tested the 2012 AUDI A5 CABRIOLET in its New Car Assessment Program.

Technical Service Bulletins for the 2012 AUDI A5 CABRIOLET

Volkswagen Group of America, Inc. has issued 38 technical service bulletins (TSBs) for the 2012 AUDI A5 CABRIOLET. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

A9619432056019_1 — EQUIPMENT

This bulletin contains instructions for when the anti-theft alarm went off for no reason or did not go off. Includes A3 Cabriolet 2015-2020, 2010-2020 A4 Allroad, 2018-2020 A5 Sportback, RS5 Cabriolet 2010-2012 and 2018-2020, 2018-2020 S5 Sportback, 2010-2011 S7, 2010 S8, 2019-2020 e-tron Quattro.

A371773 2029027- — POWER TRAIN

This bulletin provides a software update for a transmission warning light and in some cases the vehicle will not move.

A611626 2024108- — STRUCTURE:BODY

This technical service bulletin provides instructions for installing a cord to prevent water leaks at the front corner of the convertible top.

A481669 2034351- — STEERING:COLUMN

Customer may report hearing creaking or squeaking noise from the steering column when steering slowly. The noise may get louder at higher temperatures or when the vehicle is driven for a longer period of time. The noise comes from the sealing sleeve/steering column opening on the bulkhead.

A481669 2034351- — STEERING

Customer may report hearing creaking or squeaking noise from the steering column when steering slowly. The noise may get louder at higher temperatures or when the vehicle is driven for a longer period of time. The noise comes from the sealing sleeve/steering column opening on the bulkhead.

A171565 2038129- — ENGINE

Supersedes Technical Service Bulletin Group 17 number 15-63 dated June 2, 2015. A check with the engine oil service dipstick T40178 is necessary, but the adjustment values for the dipstick are not available in the Elsa repair manual. Because of a system change, the adjustment values for the service dipstick...

A871564 2010146- — EQUIPMENT ADAPTIVE/MOBILITY

Supersedes Technical Service Bulletin Group 87 number 15-63 dated May 18, 2015. There is an unpleasant, musty odor coming from the heating and ventilation system. The odor usually occurs when the vehicle has been sitting unused for five hours or more. The odor usually occurs within 20 to 60 seconds...

A371556 2032812- — POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Supersedes Technical Service Bulletin Group 37 number 14-44 dated September 26, 2014. Hesitation concerns, harsh downshifts when braking, or harsh 1-2 upshifts. New software in the TCM and ECM addresses the condition.

A371444 2032812- — ELECTRICAL SYSTEM:SOFTWARE

Supersedes Technical Service Bulletin Group 37 number 14-39 dated August 1, 2014. Hesitation concerns, harsh downshifts when braking, or harsh 1-2 upshifts. Further transmission control module (TCM), J217, software calibration needed to improve shift concerns. Further engine control module (ECM), J623, software calibration needed to improve hesitation.

2029027/11 — ELECTRICAL SYSTEM:SOFTWARE

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Showing 10 of 38 technical service bulletins.

NHTSA Investigations for the 2012 AUDI A5 CABRIOLET

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the AUDI A5 CABRIOLET

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Other AUDI Models

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