2020 AMERICAN COACH AMERICAN EAGLE — Problems, Recalls & Safety Data
N/A
Safety Rating
3
Owner Complaints
1
Recall
2
Service Bulletins
0
Investigations
Overview of the 2020 AMERICAN COACH AMERICAN EAGLE
The 2020 AMERICAN COACH AMERICAN EAGLE has received a total of 3 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There has been 1 recall campaign affecting this vehicle, covering issues with STRUCTURE:BODY. 2 technical service bulletins have been issued by REV Recreation Group for this model year. The most commonly reported problems involve the Electrical System (1 complaint), Steering (1 complaint), and Structurebody (1 complaint).
Recalls for the 2020 AMERICAN COACH AMERICAN EAGLE
NHTSA has recorded 1 recall for the 2020 AMERICAN COACH AMERICAN EAGLE, potentially affecting up to 259 vehicles.
Recall 23V833000 — STRUCTURE:BODY
| 259 vehicles affected
Defect: REV Recreation Group (REV) is recalling certain 2016-2023 American Coach American Eagle motorhomes. Turbulence may loosen or break the rear air deflector mounting bracket hardware.
Consequence: Loose or broken mounting bracket hardware can allow the deflector to detach from the vehicle, becoming a road hazard and increasing the risk of a crash.
Remedy: Dealers will replace the attachment hardware bracket and fasteners, free of charge. Owner notification letters were mailed February 1, 2024. REV's number for this recall is 231205REV.
View full details →Owner Complaints for the 2020 AMERICAN COACH AMERICAN EAGLE
3 complaints have been filed with NHTSA for the 2020 AMERICAN COACH AMERICAN EAGLE. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 1 | 0 | 0 | 0 | 0 |
| Steering | 1 | 0 | 0 | 0 | 0 |
| Structurebody | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
1. Some of the vehicle's wiring harnesses are located, unprotected, in the wheel wells above the vehicle's tires. Water, road debris and/or a tire blowout pose a significant risk in potentially damaging the wiring harnesses and disabling the vehicle creating a road hazard. 2. Electronic components that are responsible for the vehicle's operation and located within the service bays are subjected to water intrusion when the vehicle is driven in the rain. Water intrusion originates from somewhere within the vehicle and not as a breach of the service bay door seals. Water damage to the electronic components can potentially disable the vehicle and/or cause a fire creating a hazardous condition on the road. 3. Fuel lines from the mid-chassis fuel tank are routed through the frame members in such a manner that they are scuffing against the sharp edges of the frame members. The fuel lines are unprotected and could eventually wear through resulting in a fuel leak and potential fire. 4. The steering shaft binds against the floorboard. This defect was identified in a PDI report generated by the manufacture's inspector. The manufacturer chose to deliver the vehicle for sale without addressing this defect, nor disclosing the defect to the customer. 5. The vehicle's utilizes a truss framework for the chassis. The bottom structural member of the truss frame is comprised of 3 individual pieces butt welded together. The pieces are not aligned with each other and some welds are incomplete. The length of the entire bottom structural member is 20'7", which begs the question, why wasn't a single continuous frame member utilized. Furthermore, if welding complies with DOT standards, shouldn't the pieces have been cut at a 45 degree angle to maximize the welded contact area resulting in a stronger structural member. The vehicle is available for inspection. The manufacturer is aware of some of these defects
1. Some of the vehicle's wiring harnesses are located, unprotected, in the wheel wells above the vehicle's tires. Water, road debris and/or a tire blowout pose a significant risk in potentially damaging the wiring harnesses and disabling the vehicle creating a road hazard. 2. Electronic components that are responsible for the vehicle's operation and located within the service bays are subjected to water intrusion when the vehicle is driven in the rain. Water intrusion originates from somewhere within the vehicle and not as a breach of the service bay door seals. Water damage to the electronic components can potentially disable the vehicle and/or cause a fire creating a hazardous condition on the road. 3. Fuel lines from the mid-chassis fuel tank are routed through the frame members in such a manner that they are scuffing against the sharp edges of the frame members. The fuel lines are unprotected and could eventually wear through resulting in a fuel leak and potential fire. 4. The steering shaft binds against the floorboard. This defect was identified in a PDI report generated by the manufacture's inspector. The manufacturer chose to deliver the vehicle for sale without addressing this defect, nor disclosing the defect to the customer. 5. The vehicle's utilizes a truss framework for the chassis. The bottom structural member of the truss frame is comprised of 3 individual pieces butt welded together. The pieces are not aligned with each other and some welds are incomplete. The length of the entire bottom structural member is 20'7", which begs the question, why wasn't a single continuous frame member utilized. Furthermore, if welding complies with DOT standards, shouldn't the pieces have been cut at a 45 degree angle to maximize the welded contact area resulting in a stronger structural member. The vehicle is available for inspection. The manufacturer is aware of some of these defects
1. Some of the vehicle's wiring harnesses are located, unprotected, in the wheel wells above the vehicle's tires. Water, road debris and/or a tire blowout pose a significant risk in potentially damaging the wiring harnesses and disabling the vehicle creating a road hazard. 2. Electronic components that are responsible for the vehicle's operation and located within the service bays are subjected to water intrusion when the vehicle is driven in the rain. Water intrusion originates from somewhere within the vehicle and not as a breach of the service bay door seals. Water damage to the electronic components can potentially disable the vehicle and/or cause a fire creating a hazardous condition on the road. 3. Fuel lines from the mid-chassis fuel tank are routed through the frame members in such a manner that they are scuffing against the sharp edges of the frame members. The fuel lines are unprotected and could eventually wear through resulting in a fuel leak and potential fire. 4. The steering shaft binds against the floorboard. This defect was identified in a PDI report generated by the manufacture's inspector. The manufacturer chose to deliver the vehicle for sale without addressing this defect, nor disclosing the defect to the customer. 5. The vehicle's utilizes a truss framework for the chassis. The bottom structural member of the truss frame is comprised of 3 individual pieces butt welded together. The pieces are not aligned with each other and some welds are incomplete. The length of the entire bottom structural member is 20'7", which begs the question, why wasn't a single continuous frame member utilized. Furthermore, if welding complies with DOT standards, shouldn't the pieces have been cut at a 45 degree angle to maximize the welded contact area resulting in a stronger structural member. The vehicle is available for inspection. The manufacturer is aware of some of these defects
Safety Rating for the 2020 AMERICAN COACH AMERICAN EAGLE
NHTSA has not yet tested the 2020 AMERICAN COACH AMERICAN EAGLE in its New Car Assessment Program.
Technical Service Bulletins for the 2020 AMERICAN COACH AMERICAN EAGLE
REV Recreation Group has issued 2 technical service bulletins (TSBs) for the 2020 AMERICAN COACH AMERICAN EAGLE. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
200515REV_OWNLTR — EQUIPMENT
The purpose of this Product Upgrade owner notification letter is to inform the owners of certain model year 2019 American Coach Dream and certain model year 2020 American Coach Revolution about Product Upgrade 200515REV. On motorhomes affected by this Product Upgrade, an older revision of the rear pipe section of...
200224REV_OWNLTR — ELECTRICAL SYSTEM:WIRING
The purpose of this Owner Notification Letter is to inform the owners of certain model year 2020 American Coach brand Dream, Eagle and Revolution motorhomes, manufactured January 17, 2019 through December 16, 2019, about Product Upgrade 200224REV. On motorhomes affected by this Product Upgrade, the keyless entry system may be...
NHTSA Investigations for the 2020 AMERICAN COACH AMERICAN EAGLE
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the AMERICAN COACH AMERICAN EAGLE
- 2015 AMERICAN COACH AMERICAN EAGLE — 0 complaints
- 2016 AMERICAN COACH AMERICAN EAGLE — 1 complaint
- 2017 AMERICAN COACH AMERICAN EAGLE — 1 complaint
- 2018 AMERICAN COACH AMERICAN EAGLE — 0 complaints
- 2019 AMERICAN COACH AMERICAN EAGLE — 0 complaints
- 2020 AMERICAN COACH AMERICAN EAGLE (current)
- 2021 AMERICAN COACH AMERICAN EAGLE — 0 complaints
- 2022 AMERICAN COACH AMERICAN EAGLE — 0 complaints
- 2023 AMERICAN COACH AMERICAN EAGLE — 0 complaints
- 2024 AMERICAN COACH AMERICAN EAGLE — 0 complaints
- 2025 AMERICAN COACH AMERICAN EAGLE — 0 complaints
Other AMERICAN COACH Models
- AMERICAN COACH AMERICAN TRADITION — 11 total complaints
- AMERICAN COACH AMERICAN REVOLUTION — 4 total complaints
- AMERICAN COACH AMERICAN PATRIOT — 3 total complaints
- AMERICAN COACH AMERICAN ALLEGIANCE — 2 total complaints
- AMERICAN COACH AMERICAN DREAM — 1 total complaint
- AMERICAN COACH AMERICAN HERITAGE — 0 total complaints
- AMERICAN COACH EAGLE — 0 total complaints