2018 ALFA ROMEO STELVIO — Problems, Recalls & Safety Data

November 26th my car went into LOMP mode. But then restored itself. December 3rd my car went into LOMP mode again and had not recovered along with a slew of ALARMS. I have been using uber and rental cars since this issue. Highly likely this is a fuel pump issue but unable to determine as the authorized shop is 2hours away and the car will not make it there. I need a remedy I have been out of a car for months now and the recall has no remedy!

November 26th my car went into LOMP mode. But then restored itself. December 3rd my car went into LOMP mode again and had not recovered along with a slew of ALARMS. I have been using uber and rental cars since this issue. Highly likely this is a fuel pump issue but unable to determine as the authorized shop is 2hours away and the car will not make it there. I need a remedy I have been out of a car for months now and the recall has no remedy!

November 26th my car went into LOMP mode. But then restored itself. December 3rd my car went into LOMP mode again and had not recovered along with a slew of ALARMS. I have been using uber and rental cars since this issue. Highly likely this is a fuel pump issue but unable to determine as the authorized shop is 2hours away and the car will not make it there. I need a remedy I have been out of a car for months now and the recall has no remedy!

The contact's father owns a 2018 Alfa Romeo Stelvio. The owner received notification of NHTSA Campaign Number: 25V586000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact expressed safety concerns because the owner was an elderly cancer patient. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue, and the contact requested a special circumstance review for vehicle rental assistance based on the owner's condition; however, the claim was denied. The vehicle owner had not experienced a failure.

Subject: Safety Complaint – Open Recall with No Remedy Available I am filing a safety complaint regarding my vehicle, which currently has an open recall with no available remedy. Manufacturer Recall Number: 93C NHTSA Recall Number: 25V-586 VIN: [XXX] After learning about this recall, I have experienced the exact issues described. When the vehicle is exposed to very hot or very cold temperatures, the Electronic Throttle Control (ETC) warning light illuminates, along with the check engine light and the auto stop-start warning light. When this occurs, the vehicle begins to sputter and loses power. It will not properly a-ccelerate and significantly reduces speed while driving. This creates a serious safety hazard, especially in traffic or at highway speeds. A sudden loss of power or inability to accelerate could easily result in a collision, potentially causing serious injury or death. There is currently no remedy available for this recall, yet the vehicle remains in operation on public roads. I do not feel the vehicle is safe to drive under these conditions. I am requesting that NHTSA investigate this issue further and require the manufacturer to provide an immediate and effective remedy. Owners should not be placed in a position where they must operate an unsafe vehicle while waiting for a repair solution. Thank you for your attention to this matter. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)