2002 AIRSTREAM 396XL — Problems, Recalls & Safety Data
N/A
Safety Rating
1
Owner Complaint
1
Recall
1
Service Bulletin
0
Investigations
Overview of the 2002 AIRSTREAM 396XL
The 2002 AIRSTREAM 396XL has received a total of 1 safety complaint filed with the National Highway Traffic Safety Administration (NHTSA). There has been 1 recall campaign affecting this vehicle, covering issues with STRUCTURE. 1 technical service bulletin have been issued by Airstream, Inc. for this model year. The most commonly reported problem area is the Equipmentrecreational Vehicletrailer (1 complaint).
Recalls for the 2002 AIRSTREAM 396XL
NHTSA has recorded 1 recall for the 2002 AIRSTREAM 396XL, potentially affecting up to 149 vehicles.
Recall 02V247000 — STRUCTURE
| 149 vehicles affected
Defect: ON CERTAIN DIESEL MOTOR HOMES, WHEN THE UNIT IS FULLY LOADED WITH FUEL, FLUIDS, AND PASSENGERS, THE FRONT GROSS AXLE WEIGHT RATING (GAWR) COULD BE EXCEEDED. FURTHERMORE, THE UNIT MAY HAVE A DISPROPORTIONATE FRONT AXLE WEIGHT DISTRIBUTION THAT COULD RESULT IN AN OVERLOAD CONDITION ON THE FRONT TIRE OF THE MOTOR HOME.
Consequence: THIS OVERLOAD CONDITION COULD RESULT IN THE SUDDEN FAILURE OF THE FRONT TIRE CAUSING A LOSS OF CONTROL OF THE MOTOR HOME, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE FRONT TIRES. IN ADDITION, DEALERS WILL ALSO INSTALL A POPPET KIT TO COMPENSATE FOR THE ADDED WIDTH OF THE NEW FRONT TIRES. THIS REMEDY WILL INCREASE THE FRONT GAWR. A NEW SET OF VEHICLE WEIGHT LABELS...
View full details →Owner Complaints for the 2002 AIRSTREAM 396XL
1 complaint has been filed with NHTSA for the 2002 AIRSTREAM 396XL. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Equipmentrecreational Vehicletrailer | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
TL*THE CONTACT OWNS A 2002 AIRSTREAM 396XL RV. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL NDR1062. THE CONTACT STATED THAT THE REFRIGERATOR WAS NOT COOLING PROPERLY. HE SMELLED A STRONG ODOR OF AMMONIA AND NOTICED A YELLOW RESIDUE LEAKING FROM THE BACK OF THE REFRIGERATOR. THROUGH ONLINE RESEARCH, THE CONTACT DISCOVERED NHTSA CAMPAIGN ID NUMBER 06E076000(EQUIPMENT:RECREATIONAL VEHICLE). THE DOMETIC CUSTOMER CENTER WAS NOTIFIED OF THE FAILURES AND STATED THAT THEY WOULD BE RESPONSIBLE FOR THE RECALL KIT; HOWEVER, THEY WERE NOT RESPONSIBLE FOR THE COOLING MALFUNCTION. THE CONTACT STATED THAT THE RECALL REMEDY WOULD NOT CORRECT THE FAILURE ADDRESSED IN THE SAFETY DEFECT. A NEW REFRIGERATOR WAS PURCHASED. UPDATED 02/05/09 *BF THE CONSUMER STATED HE NEVER RECEIVED A RECALL NOTICE. UPDATED 02/09/09. *JB
Safety Rating for the 2002 AIRSTREAM 396XL
NHTSA has not yet tested the 2002 AIRSTREAM 396XL in its New Car Assessment Program.
Technical Service Bulletins for the 2002 AIRSTREAM 396XL
Airstream, Inc. has issued 1 technical service bulletin (TSBs) for the 2002 AIRSTREAM 396XL. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
1STTTN01192820 — EQUIPMENT
This issue of the newsletter provides information about the optional lithium battery package Airstream is offering on the 2021 my travel trailers. There is also information of what is needed to upgrade a travel trailer that was manufactured prior to the 2021 model year.
NHTSA Investigations for the 2002 AIRSTREAM 396XL
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the AIRSTREAM 396XL
- 2000 AIRSTREAM 396XL — 0 complaints
- 2001 AIRSTREAM 396XL — 0 complaints
- 2002 AIRSTREAM 396XL (current)
- 2006 AIRSTREAM 396XL — 0 complaints
- 2007 AIRSTREAM 396XL — 0 complaints
Other AIRSTREAM Models
- AIRSTREAM LAND YACHT — 28 total complaints
- AIRSTREAM AIRSTREAM — 24 total complaints
- AIRSTREAM CLASSIC — 22 total complaints
- AIRSTREAM INTERNATIONAL — 15 total complaints
- AIRSTREAM BASECAMP — 13 total complaints
- AIRSTREAM INTERNATIONAL CCD — 13 total complaints
- AIRSTREAM FLYING CLOUD — 12 total complaints
- AIRSTREAM INTERSTATE — 11 total complaints