Technical Service Bulletin ZTR-Expired-Deal — 2009 TOYOTA AVALON

Dealer Package: September 11, 2018 A watermark has been added to the Dealer Letter to indicate that ZTR expired on September 10, 2018. The High Beam and Daytime Running Light (DRL) in the Avalon operate on the same bulb. Toyota has received reports from customers that in some cases a High Beam/DRL Bulb would become inoperative earlier than expected in certain 2008 to 2010 Model Year Avalon Vehicles. It is important to note that the High Beam/DRL Bulbs are separate from the Head Lights (Low Beams). Therefore, this condition does not impact the ability to continue to use the regular (Low Beam) head lights in the event a High Beam/DRL Bulb was to become inoperative. Although the High Beam/DRL Bulbs are normally covered by Toyota?s New Vehicle Limited Warranty* for 3 years or 36,000 miles, whichever comes first, we at Toyota care about the customers overall experience with the Avalon. To further assure them that we stand behind the product, we are offering an enhancement of the warranty coverage on this vehicle for inoperative High Beam/DRL Bulbs. *Please see the Owner?s Warranty Information Booklet for details. The following vital information is provided to inform you and your staff of the program notification schedule and your degree of involvement.