Technical Service Bulletin T-SB-0110-24 — 2023 TOYOTA 86

A head unit software update is now available for 2022 – 2023 model year GR86 vehicles equipped with Toyota Multimedia software version 10 or earlier. The software can be updated to version 11 with a USB update. This software update addresses following items: •Display screen blank (does not affect the backup camera).•Head unit rebooting (does not affect the backup camera).•Sirius XM® radio inoperative. •Bluetooth® disconnects and does not reconnect automatically.•Scroll bar inoperative even when vehicle is stopped.•Phone screen setting reset after ignition cycle.•Radio and/or media buttons won’t change the display screen.•A “Please go to your retailer to update the Gracenote® Database” message appears unexpectedly.•Apple CarPlay® enhancements.•Android Auto™ enhancements.•“Software update setup is initializing” appears during USB update and does not go away.•Touch screen inoperative.•Unable to switch audio source.•Radio sound inoperative.•Radio presets reset.•Sirius XM® radio enhancements.•USB audio enhancements.•Phonebook contact name order incorrect.•Text message audible playback stops.•Navigation voice guidance stops.•Unable to make phone call with phone icon in messages tab.•HD radio enhancements.•CD player does not eject CD.•OTA (Over the Air) and USB software update enhancements.•A head unit software update is now available for 2022 – 2023 model year GR86 vehicles equipped with Toyota Multimedia software version 11 or earlier. The software can be updated to version 12 by OTA or USB update.•This OTA software update addresses following items:•Display screen reboots (Does not affect the backup camera display).•No sound from head unit audio.•Pop-up messages stuck on Apple CarPlay® Screen (Does not affect the backup camera display)•Volume knob inoperative during Android Auto™.•Media button inoperative.•Radio station preset selection inoperative.•Sirius XM® satellite radio sound inoperative after phone call ends.•Incorrect song description.•“Are you sure you want to activate this profile?” message appears on display screen even if using the last paired phone.•Messages screen shows dates as 1/1/0.•USB audio cover art does not update.•Sirius XM® satellite radio channel name missing.•USB audio goes to next folder before the previous one ends.•Voice command to play specific artist or album plays previously played USB audio song instead.•Voice command to play specific artist via USB audio only plays the first album.•Maintenance date shows a hyphen instead of a date.•Software update confirmation screen does not appear. •This USB software update addresses the items above, plus:•No audio plays, only abnormal noise is heard from the speakers.•PCS activation banner stays on radio display screen after PCS event (Does not affect the backup camera display).•A head unit software update is now available for 2022 – 2024 model year GR86 vehicles equipped with Toyota Multimedia software version 12 or earlier. The software can be updated to version 13 by OTA or USB update.•This OTA software update addresses following items:•Head unit rebooting (Does not affect the backup camera display).•Display screen blank (Does not affect the backup camera display).•Touch screen inoperative.•No audio.•CarPlay® inoperative.•CarPlay® disconnects.•“Feature is not available” message appears with iPhones on iOS 16.4 or later.•Microphone inoperative during CarPlay® phone calls.•Android Auto™ inoperative.•Music plays from Android device instead of Android Auto™ vehicle speakers.•Bluetooth® system enhancements.•Failed Bluetooth® and Android Auto™ connections don’t automatically reconnect.•Display screen reaction slow during Bluetooth® audio (Does not affect the backup camera display).•Radio presets clear.•Sirius XM® satellite radio enhancements.•Hands-free call audio volume at zero.•Phonebook transfer inoperative.•USB audio system enhancements.•“Please wait a minute” message prevents hands-free call from starting via voice recognition.