Technical Service Bulletin SVB-TSB-22-001 — 2022 ZERO SR

ELECTRICAL SYSTEM

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Bulletin Details

TSB ID SVB-TSB-22-001
Manufacturer
Vehicle 2022 ZERO SR
Component ELECTRICAL SYSTEM
Communication Date

Bulletin Summary

Zero Motorcycles has determined that certain model year 2022 Zero SR, Zero SR/F and Zero SR/S models manufactured before February 2, 2022 have cellular connectivity modules (CCMs) with firmware that cannot be upgraded over-the-air (“OTA”). This firmware also limits the functionality of the Zero Motorcycles’ Nextgen mobile application. In the interest of customer satisfaction, Zero Motorcycles has elected to initiate a voluntary service campaign to remedy this issue. The remedy is to have Zero Motorcycles dealers inspect and update the CCM firmware on affected motorcycles.

About Technical Service Bulletins

A Technical Service Bulletin (TSB) is a document issued by a vehicle manufacturer to its dealers, describing a known issue with a specific vehicle or set of vehicles and the recommended procedure to fix it. Unlike recalls, TSBs are not mandatory and are typically only performed if an owner reports the related issue. However, TSBs can be an indicator of common problems with a vehicle.

Other TSBs for the 2022 ZERO SR

Cypher III MBB F ELECTRICAL SYSTEM
CypherIIIUpdate ELECTRICAL SYSTEM
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