Technical Service Bulletin SSPA0 — 2011 MAZDA MAZDA6

STRUCTURE

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Bulletin Details

TSB ID SSPA0
Manufacturer
Vehicle 2011 MAZDA MAZDA6
Component STRUCTURE
Communication Date

Bulletin Summary

Mazda Motor Corporation is extending the warranty coverage for dashboard crash pads on certain 2009-2013 Mazda6 vehicles produced from February 4, 2008 through August 24, 2012. For certain 2009-2013 Mazda6 vehicles, the warranty coverage for sticky dashboard upper panel (crash pad) replacement only is extended to 10 years (120 months) from the original warranty start date, with no mileage limitation. Any other condition for dashboard replacement, such as discoloration, warping, or material splitting, is covered only for 36 months or 36,000 miles. On certain Mazda6 vehicles that are exposed to severe environmental conditions including high ambient temperature and humidity, the material used in the crash pad may deteriorate over time. If there is prolonged exposure and deterioration, the crash pad could develop a sticky surface. If a sticky surface condition exists, the crash pad must be replaced. The warranty extension only applies to the sticky surface condition. It does not apply to crash pads that are discolored, warped, or split.These conditions are covered under Mazda?s New Vehicle Limited Warranty for the first 36 months or 36,000 miles, whichever comes first.

About Technical Service Bulletins

A Technical Service Bulletin (TSB) is a document issued by a vehicle manufacturer to its dealers, describing a known issue with a specific vehicle or set of vehicles and the recommended procedure to fix it. Unlike recalls, TSBs are not mandatory and are typically only performed if an owner reports the related issue. However, TSBs can be an indicator of common problems with a vehicle.

Other TSBs for the 2011 MAZDA MAZDA6

SA-029-19a EQUIPMENT
1102M ENGINE
SA279 ENGINE
09-015/16 ELECTRICAL SYSTEM:SOFTWARE
09-015/16 EQUIPMENT
09-015-16-3163 ELECTRICAL SYSTEM:SOFTWARE
1500115 LANE DEPARTURE
09-029-14-2855 SEATS
08-001-13-2859 AIR BAGS
SB-01-001-12 ENGINE AND ENGINE COOLING:ENGINE
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