Technical Service Bulletin SSM 54425 — 2021 FORD EXPLORER HYBRID
FUEL/PROPULSION SYSTEM
Bulletin Details
| TSB ID | SSM 54425 |
| Manufacturer | |
| Vehicle | 2021 FORD EXPLORER HYBRID |
| Component | FUEL/PROPULSION SYSTEM |
| Communication Date |
Bulletin Summary
Some 2020-2026 Police Interceptor Utility hybrid vehicles may exhibit multiple warning messages, various drivability concerns and/or an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P061B stored in the powertrain control module (PCM). This may be due to the incorrect installation of additional police equipment. Equipment should only use the provided rear power access point and must not use the 12V cranking or 12V auxiliary batteries for power. The vehicle will go to sleep after the ignition key is removed and is not designed to power equipment when the vehicle is not running. If equipped, the Police Engine Idle feature can be used to allow the vehicle to securely remain idling and to power equipment. Refer to the Owners Manual.<br /><br /> If it is determined additional equipment has not been added to the 12V cranking or 12V auxiliary batteries, continue with normal Workshop Manual (WSM) diagnostics, Section 303-04C Engine > Fuel Charging and Controls > Diagnosis and Testing > Pinpoint Test QE.<br /><br /> For general upfitter installation guidelines, refer to:<br />
About Technical Service Bulletins
A Technical Service Bulletin (TSB) is a document issued by a vehicle manufacturer to its dealers, describing a known issue with a specific vehicle or set of vehicles and the recommended procedure to fix it. Unlike recalls, TSBs are not mandatory and are typically only performed if an owner reports the related issue. However, TSBs can be an indicator of common problems with a vehicle.