Technical Service Bulletin SSM 52405 — 2023 FORD EXPLORER
SUSPENSION
Bulletin Details
| TSB ID | SSM 52405 |
| Manufacturer | |
| Vehicle | 2023 FORD EXPLORER |
| Component | SUSPENSION |
| Communication Date |
Bulletin Summary
Some 2023 Explorer vehicles built on 01-Dec-2022 and through 31-Aug-2023 may exhibit a rattle/clunk/knock/pop/thump noise from the front suspension at low speeds between 8-20 mph (13-32 km/h) over bumpy or uneven pavement. This may be due a loose pressure tube within the strut assembly. Diagnose and replace the 18124 front strut or struts as needed by which side(s) the noise is isolated to. If noise persists, follow the Workshop Manual (WSM) > Section 204-00 > Diagnosis and Testing > Suspension System > Stop/Steer/Ride > Noise > Front > Over Bump. For claiming, use causal part 18124 and applicable labor operations in Section 3 of the Service Labor Time Standards (SLTS) Manual.
About Technical Service Bulletins
A Technical Service Bulletin (TSB) is a document issued by a vehicle manufacturer to its dealers, describing a known issue with a specific vehicle or set of vehicles and the recommended procedure to fix it. Unlike recalls, TSBs are not mandatory and are typically only performed if an owner reports the related issue. However, TSBs can be an indicator of common problems with a vehicle.