Technical Service Bulletin SSM 51902 — 2020 FORD EXPLORER
ELECTRICAL SYSTEM
Bulletin Details
| TSB ID | SSM 51902 |
| Manufacturer | |
| Vehicle | 2020 FORD EXPLORER |
| Component | ELECTRICAL SYSTEM |
| Communication Date |
Bulletin Summary
Some 2020-2022 Aviator/Explorer Hybrid vehicles may exhibit a concern where the EV power flow does not display in the center display screen. This may be due to the SYNC module (APIM) software. Download and run the APIM-SYNC Module (APIM) Standard Programming application using the latest software level of the Ford Diagnosis and Repair System (FDRS). After programming the APIM to the latest level, the EV power flow screen may intermittently not function under certain conditions. No further repair procedure is recommended as this function is not critical to the operation of the hybrid powertrain system. For claiming, use causal part 14G371 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
About Technical Service Bulletins
A Technical Service Bulletin (TSB) is a document issued by a vehicle manufacturer to its dealers, describing a known issue with a specific vehicle or set of vehicles and the recommended procedure to fix it. Unlike recalls, TSBs are not mandatory and are typically only performed if an owner reports the related issue. However, TSBs can be an indicator of common problems with a vehicle.
Other TSBs for the 2020 FORD EXPLORER
TSB 25-2614
UNKNOWN OR OTHER
TSB 25-2447
ELECTRICAL SYSTEM
SSM 54083
POWER TRAIN
24M01 S2
ENGINE
SSM 53601
UNKNOWN OR OTHER
24M01 S1
ELECTRICAL SYSTEM
24N01
POWER TRAIN
SSM 52464
UNKNOWN OR OTHER
TSB 23-2279
POWER TRAIN
SSM 51821
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)