Technical Service Bulletin SSM 51838 — 2018 FORD F-150
ELECTRICAL SYSTEM
Bulletin Details
| TSB ID | SSM 51838 |
| Manufacturer | |
| Vehicle | 2018 FORD F-150 |
| Component | ELECTRICAL SYSTEM |
| Communication Date |
Bulletin Summary
In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Embedded Modem. If this message appears, the vehicle may be equipped with a fleet telematics module. Replacement of the TCU or TCU related repairs will not prevent this message from appearing. Refer the customer to in app FordPass Guides or LincolnWay Concierge Teams to aid with fleet telematics removal. Open app, select Account > Help > CHAT or CALL option.
About Technical Service Bulletins
A Technical Service Bulletin (TSB) is a document issued by a vehicle manufacturer to its dealers, describing a known issue with a specific vehicle or set of vehicles and the recommended procedure to fix it. Unlike recalls, TSBs are not mandatory and are typically only performed if an owner reports the related issue. However, TSBs can be an indicator of common problems with a vehicle.
Other TSBs for the 2018 FORD F-150
TSB 25-2301
ELECTRICAL SYSTEM
SSM 53495
UNKNOWN OR OTHER
24E12
POWER TRAIN
SSM 53292
UNKNOWN OR OTHER
24E12
UNKNOWN OR OTHER
TSB 24-2184
POWER TRAIN
TSB 22-2339
POWER TRAIN
SSM 50988
ENGINE AND ENGINE COOLING
SSM 50841
ELECTRICAL SYSTEM
21N08
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE