Technical Service Bulletin SSM 50375 — 2017 FORD MUSTANG

EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

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Bulletin Details

TSB ID SSM 50375
Manufacturer
Vehicle 2017 FORD MUSTANG
Component EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Communication Date

Bulletin Summary

Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If possible, using the original USB that installed the update, reperform the update and verify the navigation voice prompts have returned. Multiple reboots are expected when this update is being performed. Verify the Installation Is Complete message displays in the touch screen. If the original USB is not available, go to website https://syncnavigation.com/ford/home or https://syncnavigation.com/lincoln/home to download the files once more for the affected vehicle. For further map update support, reference the FAQ section on these websites.

About Technical Service Bulletins

A Technical Service Bulletin (TSB) is a document issued by a vehicle manufacturer to its dealers, describing a known issue with a specific vehicle or set of vehicles and the recommended procedure to fix it. Unlike recalls, TSBs are not mandatory and are typically only performed if an owner reports the related issue. However, TSBs can be an indicator of common problems with a vehicle.

Other TSBs for the 2017 FORD MUSTANG

24H02 SEAT BELTS
TSB 24-2165 UNKNOWN OR OTHER
TSB 22-2242 UNKNOWN OR OTHER
TSB 22-2140 ENGINE AND ENGINE COOLING
21N10 LATCHES/LOCKS/LINKAGES:DOORS:LATCH
SSM 49083 POWER TRAIN
SSM 49083 EQUIPMENT
TSB 19-2273 ELECTRICAL SYSTEM
TSB 19-2273 EQUIPMENT
TSB 19-2260 ENGINE AND ENGINE COOLING
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