Technical Service Bulletin SSM 49820 — 2019 LINCOLN MKX
EQUIPMENT
Bulletin Details
| TSB ID | SSM 49820 |
| Manufacturer | |
| Vehicle | 2019 LINCOLN MKX |
| Component | EQUIPMENT |
| Communication Date |
Bulletin Summary
Some 2017-2021 Ford and Lincoln vehicle owners may experience a condition of missing Authorization, Command and Control, Battery Charging Details or Phone-as-a-Key setup buttons/selections in their FordPass or LincolnWay App. This condition is due to an error within the FordPass or LincolnWay App and not due to a concern on the vehicle. Verify that the customers FordPass or LincolnWay App is at the latest version. Replacement or reprogramming of the telematics control unit (TCU)/gateway module (GWM)/remote function actuator (RFA) will not resolve this condition. If the condition persists, Utilize the FordPass Guides or Lincoln Way Concierge teams.
About Technical Service Bulletins
A Technical Service Bulletin (TSB) is a document issued by a vehicle manufacturer to its dealers, describing a known issue with a specific vehicle or set of vehicles and the recommended procedure to fix it. Unlike recalls, TSBs are not mandatory and are typically only performed if an owner reports the related issue. However, TSBs can be an indicator of common problems with a vehicle.
Other TSBs for the 2019 LINCOLN MKX
SSM 52076
ELECTRICAL SYSTEM:SOFTWARE
TSB 21-2340
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
TSB 21-2340
ELECTRICAL SYSTEM
TSB 21-2322
STRUCTURE:BODY
SSM 49565
EQUIPMENT
SSM 49412
EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
SSM 49179
ELECTRICAL SYSTEM
SSM 49084
ELECTRICAL SYSTEM
SSM 48546
ELECTRICAL SYSTEM:SOFTWARE
SSM 48364
EQUIPMENT