Technical Service Bulletin SSM 47380 — 2016 FORD EXPEDITION
EQUIPMENT
Bulletin Details
| TSB ID | SSM 47380 |
| Manufacturer | |
| Vehicle | 2016 FORD EXPEDITION |
| Component | EQUIPMENT |
| Communication Date |
Bulletin Summary
Some 2016-2018 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM software. After Installation Complete pop-up appears, remove USB flash drive and install into IDS tool to update Ford database. Perform a complete ignition cycle by turning the key off for 5 minutes which is critical for a successful installation. If no updates are available or a blue or black screen is present after an update refer to WSM, Section 415-00 for diagnosis or SYNC 3 intermittent blank screen GSB for tips. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.
About Technical Service Bulletins
A Technical Service Bulletin (TSB) is a document issued by a vehicle manufacturer to its dealers, describing a known issue with a specific vehicle or set of vehicles and the recommended procedure to fix it. Unlike recalls, TSBs are not mandatory and are typically only performed if an owner reports the related issue. However, TSBs can be an indicator of common problems with a vehicle.
Other TSBs for the 2016 FORD EXPEDITION
SSM 51962
SERVICE BRAKES
TSB-20-2028
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
TSB 18-2273
ENGINE AND ENGINE COOLING
SSM 46949
EQUIPMENT
SSM 46802
EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
SSM 45916
ELECTRICAL SYSTEM
SSM-45820
EQUIPMENT:ELECTRICAL